Ramon, please never close, relocate or go out of business! The employees here are so helpful,…read moreknowledgeable and courteous. A true gem in South Salinas!

Great service! We came for passport pictures and we got a…read morenice gentlemen and happy to help!

Staff was pleasant, but prices are really all over the place. Weird surcharge on even a small job…read more Staff seemed to have limited knowledge/options, and couldn't quite help me with what I needed (finding a specific type of cardstock to try and print homemade playing cards) I did arrive right before closing, so this is partly my fault.

It was busy, but the team was getting customers helped and out the door quickly and in delightfully…read morefriendly fashion. Love this store!

Easy peasy to go in and do my Amazon return! No complaints here! The people working there are…read morepleasant, and fast.

I had a very disappointing experience with the UPS Store in Salinas due to a lack of knowledge…read moreabout the shipping services they offer. The day before my trip from California to Pennsylvania, I called to confirm that I could drop off my live leopard gecko for overnight shipping. According to UPS policies, certain live animals, including non-venomous reptiles, can be shipped through approved services. I had already purchased the shipping label, had the proper packaging, and had documentation from the reptile shipping company confirming that the shipment was authorized. My main interaction was with the manager at this location. He repeatedly told me that the shipment could not be accepted and insisted it was a USPS shipment, not UPS. I explained multiple times that it was a UPS label and shipment, but he continued to tell me otherwise. The way the conversation was handled made me feel like I was being dismissed rather than listened to. I also called the other Salinas UPS Store location for a second opinion and was simply told they would not accept it. Because I was told the shipment would be refused, I had to contact the reptile shipping company directly. Thankfully, they were extremely helpful and arranged for someone to pick up my gecko from my home. Unfortunately, the pickup didn't occur until around 6:00 PM, after the cutoff time for overnight shipping, causing an unnecessary delay and additional stress right before my cross-country trip. Fortunately, the next day, while I was already in Pennsylvania, the shipment was picked up on time and my leopard gecko arrived healthy and safe. This entire situation could have been avoided if the staff were properly informed about approved live animal shipments through UPS. I am grateful to the reptile shipping company for stepping in and resolving the issue, but I was very disappointed by the misinformation I received from this UPS Store. ------------------------------------------------------------------------------------------------------ Accepted and Prohibited Live Animals This is a comprehensive list of live animals accepted for transportation. Shippers are prohibited from shipping any animal not listed here, and all other live animals will not be accepted for transportation. The following live animals are accepted for transportation unless poisonous, venomous, and/or a Threatened or Endangered Species. Amphibians (All): Examples: frogs, salamanders, toads Cephalopod (All): Examples: squid, octopus, nautilus Crustaceans (All): Examples: crabs, crawfish, lobsters, shrimp Fish (All) Insects (Limited to beneficial insects only): Examples: bees, butterflies, crickets, lady bugs Mollusks (All): Examples: clams, mussels, snails Reptiles (Limited to the following): Lizards: Examples: chameleons, geckos, iguanas, monitors, flying dragons Turtles: freshwater turtles (except: snapping turtles), land tortoises, sea turtles Snakes: non-venomous (contract only) Arachnids: non-venomous spiders, contract only Worms (All) Right off there webstite https://www.ups.com/us/en/support/shipping-support/shipping-special-care-regulated-items/prohibited-items/plants-and-animals

Came in today on january 17th. The woman in there was listening to voicemails on loudspeaker and…read moreignored me in the office for like 10 minutes. She kept looking at me. I asked her if I could see if there was a unit available for rent, and she continued to ignore me and listen to voicemails. I'll take my business somewhere else.

Was told I had a unit for sure. Sign the papers Monday it's yours. so I packed my stuff up on the…read moreweekend only to be ignored Monday and then after repeat calls and still nothing finally at the end of the day Tuesday being told I don't have a unit that they had lied to me. Not a company that cares about people at all.

I needed to return some things via UPS, the other store to drop off is across town and didn't want…read moreto make the drive. I remember that during COVID I had used this place before and drove by to see if it was open. It was! They are super quick they gave me a receipt for my items. The person who helped me was Lilian the owner and she was super helpful. The store follows Covid guidelines and is super clean and organized. Lilian had me grab my receipt from the machine so we had zero contact. It took less than a minute to be in and out of the store during lunch time. I highly recommend this place! They ship UPS, DHL, FedEx and US Postal service!

Lillian is very nice. She always helps me with any of my needs printing services/ laminating/ and…read moreshipping.

Frank gave the best customer service. Please give him a raise he should be Manager the way he…read morehandles everything

So this staples is big enough to have a dump bin section... depending on the day the stuff you find…read morein the dump bin varies in price. If dump bins are your thing ... check out Staples in Watsonville. As far as a Staples store, it seems empty for now but come July/August it will be packed with back to school stuff.

Dear [USPS Manager/Customer Service],…read more I am writing to bring to your attention an issue I recently experienced when calling USPS. I contacted your office for assistance in tracking down my mailbox number. During the call, the representative I spoke with was dismissive and unprofessional. He stated that helping me was "a service" and that he "didn't have to help me at all." Shortly after, he hung up on me. I understand USPS staff are often busy, but I reached out because I genuinely needed assistance. Instead of being treated respectfully, I felt belittled and disregarded. This experience left me disappointed and concerned about the level of customer service being provided. I would appreciate it if this matter could be looked into and if you could advise me on the appropriate next steps to both resolve my mailbox inquiry and ensure future interactions are more professional. Thank you for your time and understanding. Sincerely, Rebekah Muñoz

Why would you put a mailbox in the drive through that has a narrow slot that makes it necessary to…read morecome to a full stop and put your car in park, get out and slide in letters 1 by 1? What happened to the larger box that had the hinged door opening?