This is the second time I've been at a post office where the counter staff seemed unfamiliar with…read morebasic mailing services. I was trying to send a letter Certified Mail with Return Receipt, and I was initially told that this option isn't available for letter-sized envelopes--only for packages. That is incorrect. After clarifying, the staff still appeared unsure how to process either the paper or electronic return receipt options, which led to significant delays and confusion. Ultimately, I spent much longer than necessary at the counter trying to complete a fairly standard mailing service. What stood out most was the lack of clear internal support or quick reference tools for staff when they're uncertain, which results in customers having to troubleshoot the process themselves. For a service as routine as Certified Mail with Return Receipt, I expected a smoother and more consistent experience. There were only two customers ahead of me and it took 35 minutes to send one certified letter.

I love this Post Office and don't understand why people feel the way they do. Most of this is…read moredirected at USPS itself but not at the physical PB Post Office. I just really enjoy the fact every time I go in everyone I've interacted with seems very pleasant. I find it rare to be recognized by name when I go into a place and not only do they know my name, they know who all my associated family is within the area. I've been to nice restaurants regularly, and almost always order the same thing and they can't even acknowledge me in the same way. This place has the small town feel/charm that I wish all local Post Offices had.

this Post Office is the closest and only Post Office for the area of Carmel Valley. It would be a…read moredistance for anyone not living in the Carmel Valley to drive to. It is closest to the Carmel Valley Village and as I said, it is the closest one and only one that close and available for Carmel Valley. It is small and the employees there are mostly courteous and helpful.

We love and are grateful for our local post office. Chris and all the staff are always pleasant…read more Thank you!

This post office is inconsistent when delivering mail that has been paid for with the expectation…read morethat the items get delivered. Mail is consistently dropped off at random locations that are not the marked delivery address on the parcel. Moreover, packages are left along side wooded driveways half a mile away from the residence, left at unrelated gated communities, or other random addresses. Recently, the post office has started to mark the items out for delivery, then returns the items to the post office and "hands off" the item to an "agent" and then marks the item as delivered. The item is then transported back to a facility in San Jose with no indication where the package is or is going to, all at the same time being marked and communicated both to the shipper and recipient as "delivered." Furthermore, you have no way, besides driving to the post office, to talk to a postal representative to resolve the issue - which the are incapable of resolving. All communications via the automated phone service take hours and lead to no resolution, as the automated telephone service is not capable of resolving the issue nor is it able to transfer you to a human.

What makes this place great is hardly anyone goes here so there is no line and they are very nice.read more

Mailbox service and packages in mail boxes service. After hours entry with key and mailing…read moreavailable on site. Need id to set up a box. Great value for the money. Efficient assistance while there.

Amazing customer service from the moment I walked in! I needed a document notarized for work, and…read morethey helped me right away. The staff was very friendly, the wait time was minimal, and I didn't even need an appointment. Super convenient experience!

I am tired of these post office workers being negligent about flying the American Flag and POW flag…read more- which is required by law, from sun up to sun down. My husband and I have repeatedly asked them to fly the flags, as they're supposed to - but each time we have received an attitude. Today, the worker even questioned if it was required by law or not. I will be reporting this to the USPS OFFICE OF INSPECTOR GENERAL, which audits the operations, by calling 1-888-877-7644 and emailing the agency here: hotline@uspsoig.gov as well as the POSTAL REGULATORY COMMISSION at https://prc.gov/contact.

I am a client at Moss Landing post office and have been over 18 years. Maria, the clerk at the…read morewindow has been a part time employee for many years. She is Efficient, Knowledgeable, and kind. Maria, is just great overall. There has many times with other clerks at this post office make you feel unwelcomed. It's awful! Maria is a great asset to the post office. I wish we had more Maria's in this world. She should be permanent employee. Maria thank you for all your help. God Bless you Angelina Diaz

Horrible customer service. In the past, I've only dropped off packages in the bin to be shipped but…read morehad no interactions. The other day, I walked in to get something faxed. I walk up to counter and the lady that is there counting cash, looks at me, sighs and groans and walks to the back room. Whatever. I see 2 employees helping one person and another one doing something else. All three see me, but no acknowledgement. After about 5 minutes of waiting, one of them says to me, Oh do you want me to fax that, like it's some sort of inconvenience. Of course I do. I don't know what machine to use. To the owner, please properly train you employees in proper customer service etiquette.

Great service. And fair. They actually did the unexpected and refunded an error. I used them for…read morelegal ( court) papers.

Called for a notary yesterday for an appointment today, was able to get confirmed and scheduled…read moresame day! She was on time and very professional! And her prices are super reasonable!

Armida, was very accommodating. She came in on a Saturday for a small fee $10. She was precise, and…read morehelpful. Very friendly too. Prices were more than fair

I needed some historic pictures printed for the office and Ryan Ranch Printers did an awesome job!…read moreThey worked with me to get an outstanding product for a great price! I will definitely use them again for my printing needs.

Had a really great experience at Ryan Ranch Printers. I had a rush job and they saved the day! Tall…read moreblonde dude was most helpful! I would highly suggest!