The service here is TERRIBLE! They refuse to deliver mail to the east side of town, instead forcing residents to get PO boxes. Why? My parents, who live on the west side of town, have mail delivered to the house. WHY do I have to go to the post office to get my mail? If that wasn't bad enough, they refuse to give you packages. If your tracking number says your package has been delivered to the post office (remember, you don't have a choice!), good luck getting it. You have to wait for THEM to tell you you can pick up your package, regardless of when it actually arrived. Paid all that extra money for overnight or two day shipping? Be warned: it's wasted money because of how these people handle mail.
The service here creates a huge problem when buying things online especially, because you don't always know how a vendor will ship your item. You are forced to put the PO Box for every purchase, because if the vendor ships USPS and you put your street address, you're screwed. This post office will send your package back. Most post offices will at least cross reference addresses and hold your package for you. Gonzales? What a joke. They don't even tell you you received a package. They indiscriminately return to sender.
And if your package is delivered on a Friday? Too bad! You won't see your package until Monday because they're too lazy to go get it for you, claiming they're "sorting" it, even if you have the tracking as proof that it was delivered hours ago. This is inexcusable. I shouldn't be forced to use a PO box. I should have mail delivered to my house. I shouldn't have to WAIT for my packages, sometimes for DAYS because the people here refuse to give it to me, even when I have proof it's arrived. This is ABSURD. I would leave zero stars if I could. read more
