They threw away my package because some issue with the delivery address? The correct address…read moreshould've been on the label. It was correct when I was filling out shipping info. These people are lazy and instead of searching for the correct address they will throw your items away. I was supposed to get my items first week of November. I'd give zero stars if I could.

This post office continues to give my packages to the wrong address then has a hard time locating…read morewhere they left it. At times, I have had to go door to door asking people in my neighborhood. Get your crap together. Read the address on the box AND house, then deliver it!!!

this Post Office is the closest and only Post Office for the area of Carmel Valley. It would be a…read moredistance for anyone not living in the Carmel Valley to drive to. It is closest to the Carmel Valley Village and as I said, it is the closest one and only one that close and available for Carmel Valley. It is small and the employees there are mostly courteous and helpful.

We love and are grateful for our local post office. Chris and all the staff are always pleasant…read more Thank you!

service is very slow, a lot of other people's mail in my box. also long line to pick up your…read morepackages. not to mention the very inconvenient hours of service: 9:00 - 4:00? people work out of town and normally start work before 9:00 am and return home after 4:00 pm very inconvenient.

every package either said attempted but lockers were full or per customers request packages will…read morebepicked up at post office. Thiswas friday and they are closed sat-sun. Thats just lazyness. Is the driver that lazy to walk. I was home and no one ever came to my door so they lied.

Employee(s) and the store manager at this location lack a basic level of literacy and…read moreprofessionalism. A single starbucks employee has better communication skills in comparison to this postal "dump" and most likely the Starbucks worker is getting paid less. Throughout years of mail theft, misdelivered packages, falsely updated tracking information, late or not accurate delivery estimations, no responses from management in a timely fashion, it's best to use FEDEX or UPS as long as the parcel doesn't touch the hands of Greenfield USPS for the final delivery. It's clearly a HUGE problem when someone who resides in Greenfield can't trust the postal workers and manager to do the basics; THEIR JOB! It makes USPS as a whole look bad, large scale businesses often have to compensate for Greenfield's USPS mail theft. Don't waste time using this postal office, they've got their routine down to a science, using every deceptive trick in the book to steal anything at anytime, from anyone!

I just wanted to say this is the nicest usps I ever went to. They always have a postive attitude…read moreand treat everyone with such patience they are truly amazing I appreciate them all.

Wonderful long term knowledgeable staff. Very glad this business is part of our community. Thank…read moreyou

The postmaster is always friendly, polite, efficient, helpful and knowledgeable. Less expensive for…read moremailing packages than other outlets.

Friendly service and much quicker lines than the other post offices in the area. Services a small…read moretown with usually only one employee at the counter but always great service.

Went in without an appointment to update my drivers license. Took under 10 minutes! Everyone was…read moresuper nice. What a great experience.

Horrible experience every time I go into this location. Staff are always rude except for the older…read moregentleman who I always see doing passport appointments. Long lines and short staffed. I had a passport appointment at a scheduled time 2:15. I walk in 15 min earlier. I check in and start filling everything out. I was missing the ss#, I ask my husband to go home and get it. Mind you we live 5 min away. We get called to the front at 2:20 and I let them know my situation. The Asian lady who helped us and is always rude with customers immediately said, "no we cannot help you" I let her know my husband is on his way back and right away she said, "no we cannot help you reschedule." Ok yes I know forgetting my son's social is my fault. I get there 15 min earlier, you don't help me, call me 5 min after my scheduled appt and then say you can't help me because according to your supervisor 'you should've been halfway done with the application already.' How is that my fault?! Awful customer service.

I have had a P.O. Box at the Big Sur Post Office for over 18 years. Postmaster Andrew and his…read moreassistant Andy are a "treasure" and among the nicest people you will ever meet. This post office has enormous and unusual challenges with the road conditions and road closures on Highway 1. Somehow, Andrew has managed to "get the job done" -- often going so much out of his way to serve the travelling public and the residents of Big Sur. Andrew and Andy are very fine people and I cannot overstate their value to the community.

I, Tom, from The Villages, Florida, just want to say how pleased I was with my first experience of…read morecustomer service at Big Sur post office. On June 6, 2025, I mailed, outgoing, nine envelopes (bills). When I handed these envelopes to Andy, I asked him when mail will leave the post office. He replied, mail is picked up by 4:00 p.m. Then I asked him again when I returned to make sure they were to go out. He was so assuring that these mailing would go out at 4 p.m. To my surprise, one of the mailings addressed to The Villages, Florida arrived and was posted Monday, June 9th. This means it arrived to the addressee on Monday and yes, was processed the same day. My point is, this mailing addressed to Florida, 3,000 miles, over a weekend and how quickly it was received. I want to commend Andy for being so patient with my concern and providing great customer service. Andy, has a wonderful personality and I ask that he be commended for his professional service. Andy, represents the U.S. Post Office with exceptional customer service and willing to provide one assurance of ones mail being in good hands. As a side Bar: Trying to convivence Andy to move to a post office in the tax-free Republican State of Florida.

Amazing customer service from the moment I walked in! I needed a document notarized for work, and…read morethey helped me right away. The staff was very friendly, the wait time was minimal, and I didn't even need an appointment. Super convenient experience!

I needed to get something notarized and Michael was so helpful and friendly. Would definitely…read morerecommend