Great service and friendly people affordable prices for…read moremailboxes Full range of shipping options

If I could give zero stars I would…read more From the very beginning there was incompetence, and or poor training, leading to unprofessional and unacceptable handling of my account and mail. I tried to use the online notary several times to get the account authorized in the beginning, and each time I waited a long time, and no one ever became available. I then went and got the paperwork notarized in person and submitted it. It was only supposed to take 2 to 3 business days for acceptance. After I believe five days, I finally messaged to find out what the delay was and my account was approved the next day. A piece of mail, a significant check, arrived at Anytime Mailbox and I requested that it be held so I could pick it up. I then received a message saying that they had already mailed it by accident and tagged it with "my bad" instead of "I'm sorry". Very unprofessional. Photo attached. That item became lost in the mail, and I had to request a new check be sent, and I've only just received that new check from the original company after over two months from when I should have received it. While, I can't hold Anytime responsible for the Postal Service losing mail. My guess is that it was probably miss-handled in someway since all of my experiences with the company have been unprofessional and incompetent. I then got another piece of mail, another check at Anytime and requested several times that it be deposited. I even called into the location and spoke to someone and requested it be deposited. I was told that they had sent me a message, but I never received any kind of message, and there was no place to find messages on my dashboard within my account. At least not that I could find. I then asked that it be sent in the mail. I made this request with great apprehension since they had lost my previous one, but I felt like I had no choice since they were not following through on depositing the check as I requested, again several times. Even though part of the service The advertise is that they will deposit checks. That's why I signed up with them. They finally sent the check after several several weeks of practically having to beg them to take action. I finally closed the account due to the unprofessionalism, and/or lack of training and/or incompetence.

Based on Yelp reviews this was the best (in fact the only one with a positive review) in my area so…read moreI drove a bit out of my way since I had an odd job. I recently moved from Los Angeles, CA and had to return the Spectrum Internet modem. Spectrum has a program setup with UPS that allows you to return equipment free of charge for shipping and packaging. But since Phoenix is serviced by Cox cable I figured this would be an odd request. They lived up to their reputation. I explained to them the situation and they figured out what needed to be done in a relatively short time and I was on my way. I complimented them on their great job and that they were the only UPS store with a high rating in the area. Will definitely go there for all my shipping needs.

9/23/26 I was a frequent customer at this location up until today. No more! Where has the customer…read moreservice gone? The young gentlemen who were working at this location before the remodel were not working up front that I could see...bummer. They were super helpful courteous and kind. The young lady who was a newer employee seemed bothered, rushed and didn't want to take the time with me or my Amazon return and told me to step aside when I got to the front of the line/cash register, since I had to take 45 seconds to do the return on the app. Seriously?! If you're going to have this service and have me wait in line with my packages and then expect me to be able to go on the app when my hands are full, the nice thing to do would be to be pleasant and kind and maybe have a conversation and be courteous??? Just an idea! People do not mind waiting, they too are most likely going to have to do the same. It's not about rushing people out and through the transaction in addition to not having any patience and kindness with your patrons. Or, maybe it is? Customers are your business...without them, you don't exist. May I suggest some additional customer service training for your newer employees. Most importantly this young lady!

Old place was awesome. Seems like the newer location is the same. Way to go!!…read moreHot Wheels and other die cast honey hole. And I guess postal services are available as well?

Went for notary documents and left with snacks, collectible hot wheels, and new place to visitread more

I don't come to this UPS store as much as to some other ones, but usually the self service kiosks…read morework fine, barring occasional glitches. I like that they have clearly labeled receptacles by return service type. Thanks to the staff for their occasional help.

I've been to this UPS store three times in four days. Everybody was really really nice until today…read more I had two packages to drop off and I did not realize that one of them was USPS. Brooke, the rude guy at the counter, huffed at me and said that's the post office. And I said oh I'm sorry since I've been here a couple of times in the last few days I just assumed. And I had another one I knew was UPS so I took that out he said no words to me through the entire transaction after. At the end of the transaction thank you. have a nice day and he said yeah. And I was I was leaving. I said your customer service skills are excellent, being sarcastic, and he said oh thank you. There's another UPS store down the street, go there.

This a friendly, helpful UPS store!! They are polite and…read moreefficient. Best UPS store in the area!

Great color copy service for special events. Always courteous, efficient and helpful.read more

I've been to M&M Mail Services one time thus far... It's very convenient as it is directly across…read morethe street from my law office. The young woman behind the counter was professional, efficient and very thoughtful. As a result I will be utilizing M & M as often as possible because I believe in supporting local / small businesses. Thank you M & M! Veronika B., Attorney at Law

DO NOT COME HERE! I…read moreused this facility to send out a USPS priority envelope. The items inside was time sensitive, he assured me it will take the same amount of time as if I was sending it through the USPS postal service building. Paid the 8.95 fee, sent out on July 3rd. IT IS JULY 12th AND THEY HAVE STILL NOT DELIVERED MY MAIL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I TOLD THEM THIS WAS TIME SENSITIVE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! COMPLETE TRASH OF A PLACE!!!!!!!!!!!!!!!!!!

Have been here three times in the last few weeks. Dropped off two packages that already had labels…read moremade and popped them in their outgoing USPS bin. Third time was to have something packed up and shipped via FedEx. Owner is friendly and helpful. Was pleased with the service provided. This is a very convenient and not crowded place in my neighborhood to send packages. Will continue to go here instead of the busy post office. Was able to get in and out quickly. Pricing for shipping envelopes and supplies seems fair also.

Today I needed a U Haul van. I called Freddy who told me that they didn't have what I needed at…read moreeither location. Rather than say I'm sorry, Freddy called other U Haul locations near me that had what I needed. He also made a reservation for me. This is the quality of service I have come to expect. That is not to say they are perfect but if there is a question, they get it resolved. I do recommend this business!

I had a large item I needed to send out to a friend. It was kind of a weird shaped larger item that…read moreI also needed a box for. Alex, the cashier, assisted me in identifying the most appropriate sized box available and cutting it down to the size of the item so that I didn't need to fill it with more packing material than necessary. He was quick about everything. The facility was clean (though he was not wearing a mask FYI) and well organized. Will consider Ship-Rite as a shipping method from now on!

Have had this mailbox going on 3 years, figured I'd write a review as it's a very convenient place…read moreto have a mailbox, when you live in an apartment or have to worry about porch pirates stealing your package. The guy who is behind the counter takes a picture of your package and texts each mailbox user individually which is very very helpful. Also their prices on odds and ends are very reasonable. I won't be leaving anytime soon and will stay with them for ye to come .

I have only been here twice but they do great work…read more As soon as you walk in someone is ready to help. They did a great on the business cards I ordered and also the safety manuals had perfect binding. Give them a look, great company with fantastic results.

I had a great experience, getting my work van wrapped. Tom was communicative and helpful and really…read morelistened to what I was looking for.