Always friendly. Offer a lot of services.. mailbox rentals…read more love that they have multiple carrier shipping like DHL & FedEx. They have a notary and gift cards. Etc Check them out.

I hate to share my little secret with all of you but this is a one-stop shop and a real find! I am…read morea little surprised that I havent reviewed it before. I love the fact that they are always so helpful. I mail everything from here! (Actually, come to think of it, I frequent this place A LOT). It saves me so much time because they do it all I don't have to worry about sorting packages for diffferent mail carriers because they do them all here. It is so easy. No brainer. They also offer many other services like shredding and PO boxes. This is a find! The only place I go for all of my mailing needs.

Old place was awesome. Seems like the newer location is the same. Way to go!!…read moreHot Wheels and other die cast honey hole. And I guess postal services are available as well?

Went for notary documents and left with snacks, collectible hot wheels, and new place to visitread more

I just dropped off a package to be returned to Asurion. Everything was fine. Lots of parking.read more

I have been using The UPS Store for shipping, notary services, and other services over the last…read moremany years. This is a convenient location with good service and hours. It's near where I live and on the way to and from work. I also appreciate it is near an Ace Hardware, Smart & Final, and near many great stores that I frequent. It's also an easy place to drop off mail at their courtesy Mail Drop. The hours are weekdays 8 AM to 6:30 PM, Saturdays 9 AM to 3 PM, and Sundays 10 AM to 3 PM. I really appreciate it being open 7 days a week! I stopped by this location this past Saturday, and while I had a short wait to be assisted, the staff member working made it so easy to handle a strange situation where I had a package shipped via UPS to me in another state, and I had a prepaid label but the box was broken. I took the items I needed to mail back to Arizona and at The UPS Store, the staff member charged me for a new box and said she would find a box for me and pack everything and use the prepaid label. Other than the small box charge, I simply had to trust that she would take care of everything and mail it for me. I had worked with her before, and she had always been a huge help! This location has many services including document binding, faxing, mailbox centers, shipping centers, copy making services, printing, poster printing, and scanning. While of these services, I have only used the shipping center, I have also stopped here multiple times for Amazon returns, notary services, and even to just troubleshoot mail issues relating to The UPS Store locations. I have also enjoyed shopping for entertaining greeting cards and colorful packaging materials. You can learn more about this location at https://locations.theupsstore.com/az/phoenix/13835-n-tatum-blvd. There is a link for 20% off holiday packing services. This link also has contact information, allows you to schedule an appointment, and estimate shipping cost. It also shares the next UPS Air and UPS Ground pick-up times. For a convenient experience and location and good service, definitely check out this location of The UPS Store! I'll definitely be back again soon.

Service was fast and friendly. They have a kiosk for online returns. Unfortunately the company I…read morewas returning product for (Oofos shoes) didn't work since they used a different application. The representative knew just what to do and had me in and out in no time.

So I regret having to do this, but I'm updating the positive review I left a few months ago…read more After being robbed of $100 from an organization I'm associated with, while attempting to make a $10 donation to them (that I let them keep), my bank concluded an investigation ruling against me, bc I didn't follow up w/ them in time. Bank gave me another chance today, stating I had to FAX OLD EMAILS to them, proving I meant to donate only $10. So I'm back at the UPS Store today, doing printing and faxing of 6 blk&wht pages from my phone. Guess how much that cost? $22.50!!!!!!! That's right, IT COST ME 22.5% of the amount stolen, to get my stolen $100 back! Giselle, might as well been wearing a ski mask when she rang me up. Btw, I literally did every step of this service I'm paying for myself. When Giselle rang me up and my jaw hit the floor as to how 30¢/page for printing 6 pages turned into $22.50, she shrugged and stated, "talk to my manager". I hate to sound like a Karen, but c'mon. Look at my post history, I think I'm pretty positive on here...

I've been in multiple times for an easy return and the older gentleman with long hair is extremely…read morerude every single time. He doesn't say anything to me at all just and sighs so loud shaking his head , just to show how anoyyed he is to have to be doing a return at 8am. Not sure why he is so rude and is very expressive to show that he is angry or anoyyed. Very rude and unprofessional will not be coming back to this location at all do better with customer service because he is the reason I will not be returning.

Closes early Supposed to be open until 630…read moreWas not able to use there services because they closed earlier than expected or posted.

I've never had a bad experience in this store. Once in a while I need weighing/packaging services,…read morebut most often I am just returning items (already pre-packed with a shipping label) and everyone is always nice and considerate either way. Even when there are lines there have been a few times that they've called me up to jump the line because all I need is a receipt, no services or packaging. I've never asked them to do that but that's really nice that they see someone with a pre-labeled package only needing a few seconds of their time (and I mean literally that's all it takes to flash the scanner and hand over a receipt) and they accommodate. It keeps large lines from forming and people from getting perturbed that UPS has pulled all the brown drop boxes from all over town. A+

I use this UPS store for my Amazon returns several times a month. While the service is usually ok,…read moretoday was OUTSTANDING! The difference? Georgie! She was so patient and helpful. I had messed up my location drop off. She took my phone and did her magic..all with a smile. I haven't seen her in there before. The turnover seems high. I hope she decides to stay there for a good long time. She truly makes a difference.

The staff is friendly and helpful. We've been customers for over 20 years. The owners have…read morechanged and each had made improvements to service. Originally, we wanted a stable post office box and it was a perfect way to have that service. It was a great service option for the value. They work hard to help each customer.

Sent 2 packages with them. 1 took 5 days (April 27-May 2,2026). The other was supposed to be…read moreshipped along with it. Was never sent to Fedex. And was charged for the shipment.

We use this store for Fedx overnight documents and shipping services…read more It's conveniently located and has a helpful crew to answer your questions and ships quickly. Parking is shared in a very busy shopping center full of restaurants and IMAX Theater reducing my score.

With an excellent staff and prompt service, it is always a pleasure to visit! The store also has…read moremany extras like greeting cards. Helen V