The staff is super friendly every time we go! Helpful, cheerful, and they remember us. They…read moremulti-task well and keep the line going fast when they are busy.

Great service! They helped me ship out a package without any difficulties. Smooth and easy process!…read moreWould definitely recommend this location!

I needed to get my fingerprints done, I was in and out of this place within 10 minutes of my…read moreappointment! Very kind people and great to work with.

From the owner: Postal Plus More has been in Phoenix for over 25 years shipping, receiving and selling Hot Wheels!!…read more We are a full service shipping store. We offer package shipping via FedEx, USPS & UPS, Notary services, mailbox rental, copies, faxes, coin counting, coffee, soft drinks, snacks and diecast cars! We used to be on Northern and 19th Ave in the Albertsons Plaza but we are now located on 19th Ave just south of Bethany Home across the street from Christown Spectrum Mall! We have 1000s of die-cast cars in stock for the die-cast collectors out there!

Fed x tracking number 481 721 707 782 delivered to wrong address again. Any fed x package. I have…read morehad 2 packages delivered by fedx and both went to wrong address.

Huge store but staff is very un-attentive. Went here to drop a package with pre-paid label and…read morewaited for 5+ minutes and no one attended. Many employees saw and they continued doing their things. I figured out myself via self service kiosk later and job was done. But experience was not so nice. Store is huge with all facilities from fedex.

Today, I went to the post office because I had three packages that were marked as undelivered to my…read morenew address because it said "address unknown ". Kim was very friendly and helpful, and she explained that even though I changed my address on the website like you're supposed to do, you still have to physically go to your home post office to let them know that you moved. Once you do this, they update the mailbox with everybody who receives mail at that address. I have moved five times in the last seven years, living in Tucson, and I have never once had to do this. It is very frustrating, and at least two of my five packages have now been returned to sender. Why don't they say this on the website so you know you have to do it also? Is it specific to the ZIP Code? I have no idea but this was very very frustrating. Now I have to go through the annoying process of trying to get my packages re-ordered, which is very frustrating because I had already been waiting for them prior to this.

We recently had a package mailed to our central mailbox in our neighborhood. We received a…read moreconfirmation from the post office that it was delivered, but it was not in our box. While our new postal carrier was unwilling and or unable to provide a solution, I reached out to the post office on 59th Ave. and Brittany was able to address the issue. She came out within a half an hour of our phone call to find the package was put in our neighbor's Mailbox which we obviously did not have access to. She personally delivered the package to our front door to say hello with the package in hand. Her customer service and friendly smile was exceptional. Thanks so much Brittany for going the extra yard to get our package delivered to us and resolved the issue. Bill Campbell Glendale, AZ

I had a wonderful experience at this UPS location with associate 165159 (her name began with V and…read moreI don't want to be disrespectful and misspell!). She was very kind when assisting me to pack and ship some of my recently deceased father's records and books home to California. The pricing was more than fair, and she was sensitive and professional. It was such a lovely experience, and I am grateful!

Went to go get my fingerprint done at the Ups location. It was so quick it only took three minutes!…read moreBryant was great!

DUCTZ of North Phoenix and Deer Valley has partnered with The UPS Store for many years and we have…read morealways depended on Meet, Manny and the crew for our secure inbound and outbound shipping needs. Our shipments seem to come in big batches - pallets and multiple large boxes are common. Items that we cannot be present to receive in our busy office they receive for us very professionally. You owe it to yourself to checkout their services, large or small! They are a notary as well (that comes in handy as well running a business...)

Manny is great. Every time I go in there, it's always very busy and he works very quickly and…read moreefficiently to make sure everybody is taken care of, acknowledged, and does the best he can to get everybody in and out quickly!

This location closed with only 3 days notice, which came from the post office. We paid for a year…read moreand are out our money. My value rating is 0....

I revisited this store today - sadly, they just don't improve. There was a female employee - 20/30…read morewith straightish hair that acted like I was putting her out for giving her my packages. Just unbelievably rude. Do better -- we have choices, there are mailbox places ALL over this area. You don't need to act like we're insulting your intelligence by asking you to mail our packages. Seriously - just do better. It wouldn't hurt you to be kind, friendly, welcoming, etc.

This store is super lucky to have Gary as an employee. He patiently answered my 1,000 questions as…read moreI was shipping an antique bookcase. It had no market value but significant sentimental value, and this was my first time needing a crate or using overland trucking for anything. He explained the costs, gave me a few prices to have it sent to different cities, assured me the vendor they use for overland is superb, and even helped me get it out of my vehicle when I brought it in. The bookcase was well packed and received just fine by the recipient. I will definitely use Airpark again.

I just got off the phone with them. I dropped off a package the 27th of October. It's now…read moreNovember 1 and tracking said it is still at their facility. It was packed PRIORITY. When I called, I asked if they still had it. The young lady, very rudely, said " no! The usps probably didn't scan it. Call them". And she quickly dismissed me. No empathy, no "I'm sorry this happened ", just a quick blame shift and done. Terrible customer service!

I believe this store is under new ownership and I can tell the difference. He is extremely friendly…read moreand is hardworking. He was happy to help with packages, instructions etc. Definitely refreshing! Keep up the great work!

I've used this UPS store numerous times. All with great success... However, this week, I paid…read more$226.00+ for overnight shipping. My client wanted to take the day off to receive her $450 order. The store said the package would arrive next day by noon. My client called me and stated she had not received the package. I searched on behalf of her, it showed it was delayed until the next day. I called in regard to getting a refund of the difference of shipping. Not a full refund. Meerily, the difference between overnight and two day as the service they ended up providing was two day, not overnight. I called to file the claim. They called back and said it had been denied due to "weather". I understand the weather is unpredictable but not one person at the store said, "there may be a delay". Their words were it will arrive tomorrow. BY NOON. I refused to settle for a denial. They referred me to the UPS customer service line. I called and waited on hold only to be told to call the store. I explained I had already spoken to them. They said they would need to take my complaint. Basically sending me in circles. As a fellow business owner, I can't imagine charging someone for a premium service and then giving them a sub par service and just expecting people to be ok with that. Went against my better judgement and shipped UPS again after this, less than a week later and GUESS WHAT?!!! DELAYED!!! They guaranteed me there were no forseen delays. Now my package is sitting in a warehouse somewhere. If anyone has an recommendation, I'm adding UPS to the list with USPS for worst service. Apparently FedEx is known for being speedy, guess that'll be my next stop.

I use to go in this store. It was very well managed. They really did care about there customers…read more The place has fallen into disarray. It now looks like no one has taken care of the store since the previous owner was here. I will not go in there ever again

One of the best shipping centers I have gone to. The staff are friendly, welcoming and helpful…read more They answered all my questions and made sure that my delicate package would arrive to my family member on time for their birthday. I always recommend this center to all my friends and family.