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    The UPS Store

    3.5 (34 reviews)
    Closed 8:00 am - 6:00 pm
    Updated a few days ago

    Services - The UPS Store

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    Sign says wear a mask!

    Went in today and people were not wearing masks. The customers nor the workers. I thought Glendale had an ordinance that requires mask wearing. Very disappointing. It's just not cool.

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    2 months ago

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    Local

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    8 days ago

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    Local

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    3 months ago

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    Local

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    4 months ago

    Everything here is always perfect. I go at least once per week. Fast polite service. Thanks!

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    Local

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    5 months ago

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    Local

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    2 years ago

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    Local

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    10 months ago

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    11 months ago

    Great service, was in there for fingerprint scanning and was in there in and out. The people working were very nice and efficient.

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    Local

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    2 years ago

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    Local

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    1 year ago

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    Local

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    Photo of Mo H.
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    4 years ago

    Helpful 5
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    3 years ago

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    Local

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    2 years ago

    Always great customer service and product knowledge here. The employees are always friendly

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    Local

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    Photo of Mister P.
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    4 years ago

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    Local

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    4 years ago

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    Local

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    3 years ago

    She is knowledgeable of what she's doing, really friendly to me even if i'm there once a week for my returns

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    Local

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    5 years ago

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    6 years ago

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    Photo of Jeff D.
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    6 years ago

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    8 years ago

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    7 years ago

    Helpful 1
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    Photo of R. P.
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    4 years ago

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    Local

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    Photo of Mary M.
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    7 years ago

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    Photo of Albert H.
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    16 years ago

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    10 years ago

    Location was right off freeway and easy to get to. Service was good very friendly. Must easier than going to post office, one stop shop.

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    6 years ago

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    11 years ago

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    Photo of Ann P.
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    8 years ago

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    Local

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    Photo of Chris C.
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    12 years ago

    Voicemail message and online hours show open on Sunday from 12-4p. Drove down and definitely are closed on Sundays. Won't be back.

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    Local

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    11 years ago

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    10 years ago

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    Photo of K M.
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    8 years ago

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    11 years ago

    paid to have a package shipped.... package shows up on my doorstep 5 days later "return to sender, no postage"

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    9 years ago

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Manny, his wife, and their staff are professional, efficient, friendly, and always provide the best service and as fast as they are able...

    Mentioned in 4 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (28 reviews)

    Awful place! They appear to have a high turnover of employees. The owners are rude and short and…read moredon't care about making a process easier, more efficient and they could care less about their customers! The male owner is very abrupt with females, this may be a cultural thing for him, but hello! You live here now and you have female customers also! I now drive out of my way to take care of my business because convenience is not worth the rudeness I have experienced at this place. The employees here are also rude and apparently just like the owners! I refuse to give my business to people who don't care about their customers! I have heard from a former employee that they would take pkgs for the contents, that the owner doesn't consistently review the cameras because it costs him money to use? And that young staff were getting high in the back with the much older UPS guys. When the owner was told he tried to shame the person that was concerned and made excuse that the underage employee can't buy drugs. Yikes. So, not concerned AND an idiot!!

    Will the employee there needs to be replaced. Stood in line waiting to be acknowledged and he asked…read moreme what the problem was. I replied back, I need your assistance and he said, I didn't know that. As I'm in line in front of him. He scanned my return and asked, what else? I said I have another shipment pointing to the other package on the counter. He replies we don't give receipts for those. That's fine, but can you acknowledge that you'll accept it first? Start with saying hello or welcome in or how can I help? Not, what's the problem? Do better and hire humans with customer service experience. The customer service is always a hit or miss here.

    The UPS Store - shipping_centers - Updated May 2026

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