Honestly no idea why they even have a phone, if they refuse to actually use it. I've called 6 times…read morenow in the past 3 business days with no answer. This is my "assigned" post office but it's 30 minutes out of the way. I should be able to call them for a quick question and not have to drive that far away to just get an answer, not even for actual services. Ended up just getting a refund on my package and claiming it as lost since they can't answer the phone to help me locate it. I don't think anyone ever expects to enjoy the post office, but a bit more customer service would go a long ways here.

I just moved to Sun City and visited this Post Office for the first time today. The post office is…read morevery easy to locate and has plenty of parking. They have a nice assortment of packing supplies and even greeting cards. Sun was the person who helped me and she was the friendliest Post Office employee I have ever had help me at ANY Post Office

As a rule, I'm not a fan of USPS because I find there is difficulty in knowing the difference…read morebetween a package being expected by a certain date vs. a package being anticipated by a certain date. These are very different things but not according to USPS. Anywho, I needed to return some shoes, & the vendor selected USPS as the method of return. Of course, I obliged. I came to this location because of how convenient it was. It was so small inside, I knew I was in love. Silly, I know but hear me out. When it's small, it generally means the customer service is going to be phenomenal & this is the type of place that they will get to know you OR, it's going to be so horrible you drive out of your way to avoid it. Luckily, it was the former. So pleasant & lovely. In & out. If I had to use USPS again, this is where I would come.

This post office is the best so far. Workers are super friendly and helpful with all the questions…read moreyou may have.

Customer service has been better as of late and they still aren't using the large smart boxes like…read morethey should and you have to wait in line to get your package

I went down there to get my passport ,they were very helpful, I have dyslexia...I filled some…read morethings out and that I did wrong...they fixed it for me...really amazing people's.

What a sweet little secret! The Postal Service Worker ( don't like that Title). I had no clue about…read morethis little gem. I'm no longer going to the rat race down off of Bell. There are crazy and I mean that in every sense of the word! You are lucky no blessed to get out of there in less than an hour, because they have 1 person at the front. Your vehicle hasn't been hit by a senior citizen who needs their license taken away. I must not give anything else away, they might be showing up at this lovely post office. Please keep this place open. The Lady inside who works there, 30 years! Congratulations next time I will break out in song

The Sun City PO is the best, and if you go there ask for Mariee she is the best and nicest…read moreclerk.....

Very nice staff and convenient local which is appreciated. Thanks for good customer service.read more

Great place to mail items. Friendly staff. Short lines of anyread more

This keeps happening, small box after scanning, and it tells you to put in the package box inside…read more(small). This gets stuck many times after hours.! WHY not fix it! Now it says not shipped!!! The door doesn't open or close, many times before on small boxes

Not sure why this place has such poor reviews. I use them for package pickup service and am happy…read morewith that. On high ticket items I drop them off in person and get a receipt. Sometimes the line is long but no big deal. Had an issue with a missing parcel delivered to the wrong address and they tracked it down.

Totally rude men who don't know how to be a gentleman work here . Instead of offering to help a…read morewoman with large packages, he tells her to roll them along herself and doesn't even offer to assist. Then doesn't listen or try to help when there was a problem with the shopping label. He just shoves it off as my problem come back. Then when I decided not to return them, they refuse to give them back to me and make a big deal about helping me get them to the car. Egotistical men work there and don't know the meaning of how to treat a woman and be kind. They're just jerks. I'd give negative stars if I could.

When I go into send packages, everybody is very nice and service is really quick. Can't recommend…read morethis place more.

Today, I went to the post office because I had three packages that were marked as undelivered to my…read morenew address because it said "address unknown ". Kim was very friendly and helpful, and she explained that even though I changed my address on the website like you're supposed to do, you still have to physically go to your home post office to let them know that you moved. Once you do this, they update the mailbox with everybody who receives mail at that address. I have moved five times in the last seven years, living in Tucson, and I have never once had to do this. It is very frustrating, and at least two of my five packages have now been returned to sender. Why don't they say this on the website so you know you have to do it also? Is it specific to the ZIP Code? I have no idea but this was very very frustrating. Now I have to go through the annoying process of trying to get my packages re-ordered, which is very frustrating because I had already been waiting for them prior to this.

TERRIBLE Customer service. Branch manager Brittney (refused to provide her last name) was…read moreunprofessional and rude.

They are always super helpful and nice. There might be a line once in a while, but if you go first…read morething at 7:30 am you'll fly through there. Definitely recommend

This is the worst post office I've ever delt with, they NEVER answer their phone! I live a little…read morefar and made a special trip to pick up my packages to find out out they were being delivered. Always a problem with my packages. Time has gone by, I see they have no intentions on improving anything. Still not answering their phone. They just don't care, If I could choose how to receive my packages, I would never use USPS, especially in Suprise AZ.

I live in Hawaii, but every time I have an Amazon package go through this post office it…read moremysteriously never leaves this post office. Many others are reporting the same thing. Mail doesn't just disappear into thin air, so there's obviously theft happening. There needs to be an investigation into this. USPS is a federal agency, and mail theft is a federal offense.

I'm not sure what the issue is, but twice in a row my package has been put in the wrong mailbox!…read moreThankfully I have honest neighbors that brought my packag! so annoying!