Sorry, but you're completely false. As you can see, I have a screenshot specifically stating that…read moreit does NOT have to be in a box. I showed it to the older Indian employee, but obviously she didn't care. She was more focused on being rude and disrespectful. Is this the story your location is going go with? I already contacted UPS customer service. There was obviously no form of remedial or corrective action that has been conducted to your location or employee, which is very dissatisfying.

The employees and managers working at 9:30 am were extremely rude. There were customers in line to…read moremake Amazon returns and no one waited on us.. We asked a guy in the shredding/printing area for help and he told us he was busy and "if you don't like it, go to the UPS store." A guy in line ask for a manager and he informed us that he was a manager. The other manager was in the back. I saw 4 employees, no customers other than the 5 of us in line for returns. Yet no one would wait on us. A guy in line asked for the name of the manager and was told that he didn't need his name.

This location closed with only 3 days notice, which came from the post office. We paid for a year…read moreand are out our money. My value rating is 0....

I revisited this store today - sadly, they just don't improve. There was a female employee - 20/30…read morewith straightish hair that acted like I was putting her out for giving her my packages. Just unbelievably rude. Do better -- we have choices, there are mailbox places ALL over this area. You don't need to act like we're insulting your intelligence by asking you to mail our packages. Seriously - just do better. It wouldn't hurt you to be kind, friendly, welcoming, etc.

Online it says passports are walk-in on Saturday which isn't really true... when I think of walk in…read moreI think I can literally walk in and get it, maybe stand in line if others are their prior to me but no you walk in and you have to put yourself on a list for an appointment, that's if they have anymore openings that day...Thankfully they did, they had one more opening so I made the appointment and had to come back 3 hours later it was a little inconvenient since I live 40 minutes away but whatever. They were very friendly which was nice. The lady that assisted my children made sure we didn't have any questions or concerns before we left. She was very nice and interactive with the kids as they were getting a little antsy.

It's a post office. So, check online and make appointments as needed first. The self service…read moremachine is great. Sometimes the line is into the next room, so give yourself plenty of time. However, unless you are a weekly visitor, it isn't a big deal. I've never had any issues with the staff at all. All kind and knowledgeable. Lots of (unnecessary) complaints here. It isn't as bad as everyone says.

Old place was awesome. Seems like the newer location is the same. Way to go!!…read moreHot Wheels and other die cast honey hole. And I guess postal services are available as well?

Went for notary documents and left with snacks, collectible hot wheels, and new place to visitread more

Stopped in to process an Amazon return and the staff was very friendly and helpful. I was in and…read moreout in less than 3 minutes on a weekday about 2pm. The inside was nice and clean. The location is convenient. I would come here again.

I had wonderful service at this location. I had an Amazon return that was scheduled to be returned…read morefrom another location and the female employee pleasantly said that she could take care of it. Thank goodness for that too, since after witnessing the navigation she had to do on my phone to make the changes, I would never have been able to do it by myself. Remember, there will always be a bad incident that happen, and people who have those experiences will almost always be the ones to write the reviews. My experience today I would categorize as above and beyond, and for that reason, I'm writing this review.

Just came across this page. I used Westside back in 2023 to mail home furnishings after my father…read morepassed away. They were great with impeccable customer service. The professionally boxed wall hanging pictures with TLC then provided the most economical shipping method. They saved me a lot of time and eased my headaches. Thank You Westside!

Got an estimate for less than 300 dollars, agreed to have painting (no frame) shipped. Westside…read moreMail Center changed estimate to more than three times that unless it was rolled up. Other paintings with frames have cost me 275. A bronze, delicate, from Toulouse France costs me $450. How on earth Westside charges this much is beyond me. The most difficult people to deal with. Offer to ship, then switch to a high estimate. Unethical. I cannot purchase from the auction house that recommends these people, an auction house that will not accept responsibility for insuring a rolled up painting. Bradford's is losing my business. I know that means little to them, but in my experience, those who ignore such problems are ignoring others who have these issues. Very frustrating.

Absolute garbage. I showed 20 min early and signed in. Waited until my appt, and then 20 min more…read more Absolute unilateral trash service.Now I'm going to be charged a late fee due this company's failure to show up and provide a service.

Nicole was super kind and helped me get everything done even though I didn't have everything…read moreprepared and came in as a walk-in. She was one of the kindest and most helpful people I've met. God bless her.

Awful! Awful! Awful! They tried to deliver when we were away from home. Personal signature required…read more(who knew?) Tried all three methods to contact them, per the delivery slip left by the driver. Not one option would go through/be accepted. Refused input of our apartment address... after numerous tries... because our APARTMENT address was listed as a "commercial"address... which was not eligible/acceptable for what I needed to get done. Kept telling me to enter a residential address. This IS our residential address. Even tried leaving off our apartment number. Still "registered as a "commercial address... NOT eligible for online service without a commercial account????? Online wouldn't accept our address as valid. Text message method rejected, too. Tried to call. Got automated "help" assistant who was trapped in a cycle of repeating the same thing... repeatedly. After about 75 minutes of playing with their screwed up, ineffective "communication" system... I gave up. I don't care, at this point, if I EVER receive my shipped medications. In the future, I will NOT do business with ANYONE who sets FedEx as the only means of shipment. I will not, in ANY way do business with FedEx... period. I'm SO angry, and frustrated, at this point... I'm about to burst a vein. Their system is COMPLETELY USELESS... and they REFUSE to connect you to a living person. Put me down as being irrevocably DONE with FedEx. Shoddy service leaves you high and dry.

FEDEX LOST MY LAPTOP WITH MY PASSWORD INSIDE AND REFUSED TO TAKE ACCOUNTABILITY FOR OVER A MONTH…read more I have spent over a month trying to resolve a missing package with FedEx, and the experience has been beyond unacceptable. My shipment -- a MacBook Pro being sent for repair -- never left the local facility. I have called repeatedly, every few days, and each time I am transferred, misdirected, or forced to restart the entire process. I've been sent to the wrong departments, told conflicting information, and even informed that previous claims and documentation I submitted were never received. At one point, I was told the investigation was closed due to the package being "lost," yet no resolution or accountability followed. I was then asked to restart the claim process entirely. What makes this situation extremely concerning is that I was required to include my device password inside the package for repair. This means my lost shipment is not just a missing item -- it is a serious security and privacy risk involving sensitive personal data. FedEx has failed to provide consistent communication, proper escalation, or any meaningful resolution. Being offered only a shipping refund for a lost personal device is unacceptable. This experience has been deeply frustrating, and I would strongly caution others when trusting FedEx with high-value or sensitive items.