Always friendly. Offer a lot of services.. mailbox rentals…read more love that they have multiple carrier shipping like DHL & FedEx. They have a notary and gift cards. Etc Check them out.

I hate to share my little secret with all of you but this is a one-stop shop and a real find! I am…read morea little surprised that I havent reviewed it before. I love the fact that they are always so helpful. I mail everything from here! (Actually, come to think of it, I frequent this place A LOT). It saves me so much time because they do it all I don't have to worry about sorting packages for diffferent mail carriers because they do them all here. It is so easy. No brainer. They also offer many other services like shredding and PO boxes. This is a find! The only place I go for all of my mailing needs.

Micheal the Owner said the most unprofessional statement in front of me the customer about a…read morespanish worker "who works for him". He asked the young worker to haul a package to the back and proceeds to say "they not teaching these kids anything anymore these days" which is so unprofessional and I'm in the store to return a package and because you think you own the place you can "Belittle" another human being? He has to be racist towards melanin skin or Spanish because that wasn't nice and especially in front of paying customers. I've never seen him and only the young ladies usually and they are so NICE. Micheal needs to stay off floor if he is having a bad day! He is not running that franchise with the right character!

I love this UPS Store! The service is outstanding and Richard Rheam has gone above and beyond to…read morehelp me on multiple occasion with my Amazon packages and other packages that I have sent. Richard has even waited for me to arrive 5 minutes after their closing time which really helped me to get my package out on time. I highly recommend this locatio. They are always knowledgeable, friendly and well organized. Richard gets 5 stars!

I go to this UPS all the time and have always had a positive experience until today…read more The new female worker who's tan, about 5'5" with dark hair with big gauges in her ear is an absolute nightmare. She rolled her eyes when I asked her to ship out a return, wouldn't look at me and had a major attitude. Get a job where u don't have to interact with people and take your misery somewhere else. Sheesh

Nothing more irritating than coming into an establishment where they only practice one trade and…read moreinstantly I've got some drug addict hippie telling me what he's incapable of doing unless I pay extra

A review that's been due over a year now. Having just left this site yet again for Amazon drop…read moreoffs. I love going to this place. Every single time I go, EVERY SINGLE staff member is awesome, attentive, professional and courteous. And they have all been here so long too. That says something about how this location is run. I have complimented the manager in person about her staff being so great. Sorry I took so long to post this well deserved positive review. I'm sorry I cannot recall the names... but once I had a copy order I needed pronto and last minute. It was near closing time and the two fellas whipped that order out for me so fast! So fast, with a smile and pleasant small talk too! I have never had a bad experience here ever, no matter what my reason for being inside is. Thanks team! You are all awesome, we appreciate you!

It's a decent place that does your normal UPS shipping needs. They don't do fingerprint services…read moreanymore, but a lot of UPS Stores stopped that that used to do it, including the one in Prescott. It's clean and has a nice feel to it though it's a little smaller in size than others. Thank you.

Went for notary documents and left with snacks, collectible hot wheels, and new place to visitread more

Old place was awesome. Seems like the newer location is the same. Way to go!!…read moreHot Wheels and other die cast honey hole. And I guess postal services are available as well?

We use this store for Fedx overnight documents and shipping services…read more It's conveniently located and has a helpful crew to answer your questions and ships quickly. Parking is shared in a very busy shopping center full of restaurants and IMAX Theater reducing my score.

With an excellent staff and prompt service, it is always a pleasure to visit! The store also has…read moremany extras like greeting cards. Helen V

I have been going to Moon Valley Postal for 10+ years as I believe in supporting small local…read morebusinesses and I enjoyed the "mom and pop" atmosphere. I'm on my third set of owners and the previous 2 were friendly and very much created a community (Moon Valley) atmosphere in the store. Not so with the new owners who took over late last summer. I would now describe the store and owners as cold, unfriendly and definitely not helpful. Last week I attempted to drop off 2 packages to return to the original merchant. Several stores do this (Old Navy, Gap, Natural Life) ...the customer wants to return an item. The customer fills a form on the company website, prints out a receipt, and a mailing label, and is supposed to drop off the return package to a mailing facility. Usually, the returning package needs to be resealed, and the new mailing label taped on. I've been doing this for years at Moon Valley Postal and, in fact, did such a return about 4-6 weeks ago with no problem. Easy-peasy. This time when I dropped off my packages, the employee looked at me like I had just dumped a pile of dog poop on the counter. I was then informed that the packages could not be returned in the manner they were left. Yes...I told the employee that I needed the package to be sealed and the return label taped on. I was informed "We don't do that." When I pointed out that it was no problem on a return that I dropped off previously, I was informed "We don't do that anymore." Hmmm...I wondered why the change in service? Was the employee too busy? When I walked in, there was no one else in the store (in fact, the last couple of times I have been in the store, I was the only customer there.) And the employee was just standing behind the counter. So, I don't think that sealing my packages was really taking them away from a bigger task. Is it a cost issue because I would need them to seal the package and return label on using their mailing tape? How much does a roll of clear mailing tape cost? So, after I was told that they "no longer do that anymore" I scooped up my packages and headed out the door to the UPS store across the street. The employee called out a cheery "Have a Nice Day!" as I left the store. Yea...you too!

Friendly staff and an organized store! I've never waited more than 3 minutes to ship something out,…read morequick and helpful!