The manager Unnati Patel, is a liar and a scammer…read more I worked for this store back in April-May for only a few weeks. The first three weeks of working I did not get paid. When I brought this to the manager's attention she said that the internet was down and I should see my check in the next 1-2 days. I did not see my check until the following weekend which made it three weeks and a few days that I did not get paid. I had a family emergency and asked the manager if I could step outside to make a phone call which she allowed me to do. When I came back inside she asked me if everything was okay which I told her yes just family emergency. She then asked me if I needed to leave early or take the rest of the week off. I told her no but she proceeded to pressure me into leaving so I took the rest of that day off which was 2 hours left of my shift. Before leaving she asked me my size for my uniform and said she would give me a call. The next day came and I did not get a call but I noticed I was removed from the schedule. I reached out to the manager to make sure things were okay and to let her know what was going on the day that I left early. She gave me a call and said that she was going out of town and needed someone with more experience to watch the store while she was gone. I said okay and went to the store the following day to grab my umbrella that I left and saw that she was still there although she told me she was leaving to go out of town which is why I was removed from the schedule that week.. Another week goes by and I am still not on the schedule, and now no longer have any access to the app used to clock in and see my schedule. When I brought this to the manager's attention she then fired me.. Unnati Patel lied to me and said she was leaving which is why I was not scheduled but in reality I was just laid off without given any reason... Not to mention during my training I was taught to lie to the customers to get them to spend more. The manager advises if the customer looks like they may be wealthy or well off, to lie to them and not give them any low prices so the store can profit from them. Although I did not agree with this morally, I did what I was told and was advised by the manager that I was learning fast and doing well. Being told this on top of being asked my size for the uniform, I assumed things were going well. I would not recommend anyone to work here, you do not get a break to eat, I took my break to eat whenever one of the employees or manager randomly decides I can take one. I was also asked to give one of the employees Sat a ride several times, unpaid. This store not only scams its customers, my experience working here felt like I was treated unfairly and I was never given a reason why.

The store doesn't have the automated Amazon return kiosk. You will have to wait in line. Suggest…read morefinding another drop off point.

I get my Amazon packages sent here as well as I have a mail box here. I love that you can come…read moreafter hours to get your mail in the mailbox and your amazon packages from the locker. Every time I come in during business hours the employee that I see always has good energy and takes care of whatever questions or needs that I have. I'm so glad that are here and I'm a safe neighborhood. Super grateful for what you offer and the customer service. Thank you!

Great place to get your printing and mailing needs. They have great social distancing policies in…read moreplace with clear signs and shields to protect their employees as well. The staff is also fast, friendly and delivers what we need

This place is nothing like the other two reviews made it seem. I also had to go to be fingerprinted…read morefor a state license, and it seems like every location on that state fingerprinting list was a headache and a half to deal with. The hours were awful for any normal working person, or the places were impossible to find. So I ended up here, and I was already really frustrated, so it was a pleasant surprise that this store and the lady that runs it was nothing like the other reviews made it out to be. The fingerprinting software itself is very particular and tedious! That has nothing to do with the location, that's just how it is. Be prepared to spend a few minutes working with the macihne and redoing a few fingers SEVERAL times. That just comes with the territory of these automatic machines. (I've been fingerprinted 4 times at other places in the past year, I consider myself an expert now.) Anyway, the lady working there doesn't go out of her way to cater to you and be overly polite, but she was in no way rude. She was professional, kind, and took care of business. I'm not sure why Jason wants to bring race into the argument, but we can do that too! I was the only "white" person in the joint. There were three other black people in the store at the same time as me, and she treated us all the exact same way: kindly and with respect. In fact, I saw her help out one of those people and gave her a discount for a service she was using! I would use this location again, and I will suggest it to others in my industry when they need finger printing done!

Zero stars would have been more accurate! Came up on my Android phone yesterday and said I needed…read moreto update my GMAIL account, otherwise my GMAIL wouldn't function properly. That was/is an outright lie! Screwed up all my settings and prevented me from doing what I normally do on my phone. Had a devil of a time uninstalling it, as it is very deceptive in that regard, as well. If EasyMail pops up on your phone, laptop, etc., save yourself a lot of aggravation and disregard it. It's a sham!

Micheal and his team were a delight to work with. I had a large print order that was executed…read moreperfectly. They also gave me a good deal on mailing the items out.

horrible customer service. They act like they are doing you a favor by doing your print jobs…read more Employee Hunter is especially rude and unprofessional

Smiling as I write this, I tend to think of this store as the Chick-Fil-A of mail service…read morelocations. The workers always seem genuinely happy to see everyone they wait upon, including me. They are all great but there is one particular stand out: Teresa. Professional, personable and VERY knowledgeable about their products and services, she also seems truly content with her job and is humorous, to boot. She makes unsolicited suggestions about the less costly ways to ship and, even when the store is packed, she is ALWAYS patient and has a pleasant tone and demeanor. Having a great day can be infectious and I have left there wearing a smile more than once because of the service I have received. Teresa, thank you for being consistently awesome.

I've been visiting a lot of UPS stores lately for returns and such, and I happened to visit the UPS…read morestore here in Duluth. I came on Saturday closing to close time and it was pretty busy. I could tell most of the clientele here were coming for returns, and there were only two employees there. They definitely were trying their best to try to get the customers in and out and they did not seem like the happiest campers, but these folks are just UPS folks. Not expecting much out of them. I tried to make it easy for them by having my Amazon QR code ready and having it all packaged and shipped. It took a little while due to the line, but my encounter was quick and fast -- huge shoutout as I know UPS partners with a lot of clients; they're definitely doing their best.

Victor provided a seamless customer service experience for me. Thank you for that and I will…read morerecommend his services for future projects.

Personable and professional. Quick service and knowledgable of best method to ship. Have used him…read morefor notary service as well.

I have lived in dunwoody for many years, but somehow missed SOHO…read more Well the owner Adam has been posting many pro-Dunwoody things on FB so I figured when we need to get a couple things done we would try them out The three staffers were very helpful and friendly Mailed a UPS package, with good advice for best way; Got two docs laminated; and my wife even bought a very nice facemask. We'll be back oh its a few doors down to the left of Kroger on Jett Ferry, but you can see their sign from Kroger . Everyone masked and covid protected.

These guys do a great job and I appreciate the way they handle customers. Coffee would be a great…read moreaddition.

This UPS Store has to be one of the best ones I've visited…read more This location is always clean and organized. There is ample parking as it's located in a plaza. The store is very easy to locate as well. The customer service is great here! The staff is always very friendly, professional, and ready to assist you with any questions you have. This makes all the experiences here awesome. Today specifically I had to return a package and the process was simple and fast.

No matter what the service business or personal this store is not only efficient and organized but…read morefriendly and kind. Something we could all use a lot more of!

I came in to mail a phone to my stepson who lives in a sober house in Maine. My wife wears hearing…read moreaids and could barely hear the store clerk when another clerk started vacuuming as she was trying to talk! very rude! The services are good here however and can get your shipment out with first quoting you the cheapest way.We shipped ups ground and package was delivered as promised.

Poor customer service!!! The store clerk was rude and unhelpful. Tried to force me to pay extra…read moremoney to print a form in hand to get notarized in store. Not a good experience

friendly when I walked in. I had not used the self scan counter before, wasn't even aware there was…read moreone. the woman behind the counter helped me step by step and was extremely courteous. process was fast and easy.

Mae helped me with a print job for my neighborhood fishing tournament. She is professional, kind,…read morecapable and patient. Wow! This is not the closest printing place to my home but totally worth the extra drive. Thank you!