Victor provided a seamless customer service experience for me. Thank you for that and I will…read morerecommend his services for future projects.

Personable and professional. Quick service and knowledgable of best method to ship. Have used him…read morefor notary service as well.

It's 10:26 a.m. 1/22 and I have called 4 times and no answer!! By the sounds of the other reviews…read moreI don't think I want to do business at this location, very sad. Management NEEDS to do something about their employees. I will go somewhere else!

Worst ups store ever. Amazon is telling me to take 3 boxes…read moreto ups store. but at store (after spending 10 min to find parking) store manager told me to go home adn package in one large box. Went to different ups store and they took this. Do not use this haynes bridge store in alpharetta ever. Rude non helpful customer service.

Sam has always been friendly, patient, knowledge and welcoming. This location is my number one pick.read more

Sam is always so helpful with my mail needs. It's such a pleasure to visit here and work with him.read more

Micheal and his team were a delight to work with. I had a large print order that was executed…read moreperfectly. They also gave me a good deal on mailing the items out.

horrible customer service. They act like they are doing you a favor by doing your print jobs…read more Employee Hunter is especially rude and unprofessional

I get my Amazon packages sent here as well as I have a mail box here. I love that you can come…read moreafter hours to get your mail in the mailbox and your amazon packages from the locker. Every time I come in during business hours the employee that I see always has good energy and takes care of whatever questions or needs that I have. I'm so glad that are here and I'm a safe neighborhood. Super grateful for what you offer and the customer service. Thank you!

Great place to get your printing and mailing needs. They have great social distancing policies in…read moreplace with clear signs and shields to protect their employees as well. The staff is also fast, friendly and delivers what we need

I have been receiving mail at this location since 2013... Jay & wife have been nothing but…read moreexceptional, they are the most kindest, warm heart, professional people you could ever know.. They always ensure your needs are met. I strongly recommend this UPS Store to anyone... you will never find two kinder people.. JuzMe India

Jay and his wife provide excellent service at a fair price. Great locally owned business!read more

This place is nothing like the other two reviews made it seem. I also had to go to be fingerprinted…read morefor a state license, and it seems like every location on that state fingerprinting list was a headache and a half to deal with. The hours were awful for any normal working person, or the places were impossible to find. So I ended up here, and I was already really frustrated, so it was a pleasant surprise that this store and the lady that runs it was nothing like the other reviews made it out to be. The fingerprinting software itself is very particular and tedious! That has nothing to do with the location, that's just how it is. Be prepared to spend a few minutes working with the macihne and redoing a few fingers SEVERAL times. That just comes with the territory of these automatic machines. (I've been fingerprinted 4 times at other places in the past year, I consider myself an expert now.) Anyway, the lady working there doesn't go out of her way to cater to you and be overly polite, but she was in no way rude. She was professional, kind, and took care of business. I'm not sure why Jason wants to bring race into the argument, but we can do that too! I was the only "white" person in the joint. There were three other black people in the store at the same time as me, and she treated us all the exact same way: kindly and with respect. In fact, I saw her help out one of those people and gave her a discount for a service she was using! I would use this location again, and I will suggest it to others in my industry when they need finger printing done!

Zero stars would have been more accurate! Came up on my Android phone yesterday and said I needed…read moreto update my GMAIL account, otherwise my GMAIL wouldn't function properly. That was/is an outright lie! Screwed up all my settings and prevented me from doing what I normally do on my phone. Had a devil of a time uninstalling it, as it is very deceptive in that regard, as well. If EasyMail pops up on your phone, laptop, etc., save yourself a lot of aggravation and disregard it. It's a sham!

I have lived in dunwoody for many years, but somehow missed SOHO…read more Well the owner Adam has been posting many pro-Dunwoody things on FB so I figured when we need to get a couple things done we would try them out The three staffers were very helpful and friendly Mailed a UPS package, with good advice for best way; Got two docs laminated; and my wife even bought a very nice facemask. We'll be back oh its a few doors down to the left of Kroger on Jett Ferry, but you can see their sign from Kroger . Everyone masked and covid protected.

These guys do a great job and I appreciate the way they handle customers. Coffee would be a great…read moreaddition.

The guy in the store skipped his lunch break to help everyone in get what they needed done while it…read morewas busy, was a lot of help to make sure I did everything right to ensure a successful order return, something I don't do often. Really nice dude!

If you are not able to deliver packages then why are you in the business of package delivery?…read more I just left this store at approximately 9:10AM on April 25, 2026 empty-handed despite my package being no more than a foot away from me. This package which I paid to pickup at an access point has been delayed MULTIPLE times for UNKNOWN reasons. Yesterday I was called by this access point at 11:00AM on Friday, April 24, 2026. So I checked to see if this package was there and oddly according to ups.com at 9:44AM the package was delivered to this access point and magically at 10:12AM the package was in their possession AND there was a request to change delivery (FYI: not by me). The person working there is beyond rude and condescending and for some reason was super suspicious of my picking up the package. Because the metropolitan area is full of Crystal Pendergrass-es out stealing other Crystal Pendergrass' jelly beans. After she deemed my driver's license to be real, she was unable to scan the package because despite it being there for LESS THAN 24 HOURS it was marked to be returned. So I am still package-less thanks to a perfect display of incompetence.

I took an Amazon return here on 12/22/25, and the clerk said the bin was full, so they called the…read moremanager to ask how to proceed. They gave me the receipt but kept getting an error trying to scan the item in the bin. The manager told me to leave with my receipt. Even though I have shown the receipt to Amazon twice (on 1/5/25 and 3/15/25), I still have not received the $216 credit from Amazon. No one at Staples or Amazon can help me -- terrible customer service!!!

WALK IN TSA PRE, Definitely make appointment! But got lucky…read moreand got squeezed in nicely