I decided to take the time out of my day to leave this realistic review for someone else future…read moreuse. The male at the front counter (didn't get his name but doesn't matter) continued to cut me off while I tried my best to get my business need out. After that happened a few times, I decided I'd rather spend my money elsewhere, because I refuse to support such crass behavior. Now, when I tried to explain why I'm leaving, he still continued with cutting me off. The difference between customer service and customer experience will make or break business. If you don't care about being treated respectfully, then use this facility. If professionalism and respect matter, move on down the road.

Twice I had a story with sending valuable mail. The first time I came with a check and explained…read morethat I needed to send it with a guarantee of receipt, as a result, the check came only a month later. The next time I decided to send valuable disc and asked which service guarantees fast and 100% delivery. They advised me UPS. I sent, but my parcel was lost. Several times I came to Parsel Plus. but Raj assured me that now UPS does not scan parcels and showed me someone's negative feedback on Google, that the parcels are not scanned, and they can be lost. The tracking showed that the parcel was still in the post office. As a result, the parcel arrived a week later after paying for 2-day delivery. Today I came to the post office again, but Raj refused to serve me in the presence of other customers, because I "did not believe in his words that the parcel was sent on time." Very unprofessional. Rude.

Plenty of parking by the shipping store (also right next to Kroger so pretty convenient!). Service…read morewas fast and the owner took the time to give me options on the cost/estimated duration on how long my package would take to get to Seattle. Aside from the typical shipping, packing, copying, printing and mailbox services, I noticed you can also get your passport picture taken here! Plus they offer laminating and notary. There was even some blocks to keep the kids entertained/distracted.

I went to inquire as to why a package I paid to be shipped on February 1 is being transported…read morebetween a few of the same facilities, in a circle, and has not left Suwanee... although it was supposed to arrive at the location in 3 to 5 days. The young guy behind the counter agreed that he had never saw this happen, and that his manager would have to call USPS but his manager was not in until Monday. With a demeanor, as if I was bothering him to get up off his phone, he asked that I leave my tracking number for the manager to call USPS, who wouldn't be in until Monday (it's Thursday). Never did he attempt to do so himself or provide a # I could call myself... saying his manager had to be the one to call. He had a complete attitude trying to reiterate that no timeframe is guaranteed and sarcastically stating that it is an "estimated timeframe" when paying for packages to be shipped EXCEPT that that is not completely true. His demeanor was nasty. There was a complete lack of customer service and he showed a complete disregard for my concerns on the mystery of where my package is, repeating that "it's out of our hands" with a snarky tone. The lack of customer service experienced was disgusting.

Just discovered Mr. Rogers & they're fantastic! We love the fact that they pick up & deliver when…read moreit's done. It's so easy. They text you every week to ask whether or not you have any items to pick up. Very pleased with this service.

Fast service, easy to set up and very friendly representative for pick up. Definitely going to…read morebe a long term use. Jwillis555@aol.com

I've been coming here on and off for over 10 years, but the customer service has steadily declined…read more The woman at the counter was condescending and dismissive. Her attitude has been mentioned repeatedly in other reviews, and now I understand why. I brought in five items on Monday and was told I couldn't get them back until Friday. When I asked why, she ignored the question and then said to come back Wednesday, which made no sense. Taking nearly a week to dry clean a small number of items is unreasonable, especially with no clear explanation. No customer should feel uncomfortable or disrespected. Loyalty clearly means nothing here. I won't be returning!! I am sure the OWNERS are not aware of how she treats customers, it only a matter of time before her attitude destroys this small business!!!!!!!

I am sorry to write this review. I've been coming here for years now and the last couple times we…read morenoticed they didn't actually wash any of the items we paid to be cleaned. Deodorant still on the shirts. Just felt weird and to be real- a little dishonest. I feel bad because I have always liked the people who own this place and been coming here for years. A friend of mine noticed the same thing- so I know we're not the only ones who unfortunately have noticed this. I hope it gets better, because I unfortunately won't be coming back.

Prices are a bit high but they get the job done quickly and right…read more It is a busy place. They will pick up, drop off, take walk ins, and all. The best part is if you need a rush job they can usually make it happen. I bring all of my stuff here... like I said it is a bit higher then what I was used to in TX but they have not messed up or lost anything yet! That is worth a ton to me! Some of my wife's stuff has belts that have gotten lost at other places or are just more delicate then your Reg shirts and slacks. Everything I have brought here, and that has been a lot of stuff, has come out perfectly. I'm my opinion that is worth the slightly higher cost!

Great service, great prices, wonderful people at the desk. Very happy! They have a home pick up…read moreroute and its free!

I've been bringing my work clothes here for over a year and the quality is consistently excellent…read more They treat each item like it matters, returning everything perfectly cleaned and pressed. Their attention to detail and quick turnaround makes them incredibly reliable. The owners are friendly, professional, and always go the extra mile to ensure quality service. Truly a gem in Cumming. Highly recommend giving them a try.

I had to return a shirt to them that their processing had put two brown spots on my shirt that…read moreappeared to have been a dirty pressing or a burn. I had to sign a release for them to bleach the shirt. When I picked up the shirt it had the same brown spots on it and they charged me AGAIN for the cleaning. I will toss the shirt and go elsewhere.

Fantastic service. Never had any issues. Clothes always clean and pressed. Good prices especially…read morefor shirts.

I am so happy to have been referred to these folks by my friend who has been going there for many…read moreyears. They are super friendly, efficient and have very reasonable prices. I can't ask for more.

We just moved away and we will miss this cleaners, for sure! We were customers for years. They do a…read moregreat job and care about their customers. We took clothes, comforters, curtains and several rugs... big and small. They always did a fabulous job!

I would have given a five star review, however I found the pricing was a bit higher…read more I have shopped 2 of their competitors and the pricing was lower for the same service. However the quality of service and convenience of pick up time and each of their locations was not quite what it should have been by the competitors. I would highly recommend this dry cleaning service based on quality and service requested. The staff is very courteous as well as professional in person or by phone. Great Team Effort!!