Hi UPS owner just wanted to update you…read more I went to your store on Friday evening There was no one only one customer who was attended by the lady employee the other two employees(men) was chatting to each other and just stading doing nothing so I went to them and asked for the shipping but those employees ignored me keep talking I felt offended what type of this store where no respect for the customers after that I went to that lady she was very good and helpful and she did my shipping. Those men do not have good behavior as they are talking so loudly. I WANTED REPLY FROM OWNER . customer lee

Just left this location for a return. Sandy was the lady's name on her name tag. She was the…read morerudest, and most unprofessional person. I told her I had a return and showed her my package with the code I thought she needed. She told me "It's on your phone not the package! We do this all the time" as she's chewing on a candy in her mouth and I can't understand her. I had no idea what she needed or label she needed, so I show her my phone and she clicks the wrong button making me cancel my return to do it over. I was told "honey I do this all the time, I know what I need". I was polite and respectful even though SHE canceled my return and didn't even apologize. The snarky "thanks have a great day" as I took my receipt was the cherry on top. I'll be going to another UPS store.

This is an update to my initial review and to the UPS Store 4315 owner's response. The store owner…read morewrote what I can only describe as a retaliatory rant but something about his response stood out. At first I thought his use of my FULL NAME - repeatedly and in all CAPS - was a bit childish and immature but then in dawned on me that, like most other Yelp users, my public Yelp profile contains only my first name and last initial. How did he get my full name and why did he choose to use it repeatedly in the manner in which he did? Well, the how turns out to be pretty easy - he took private information intended for the sole purpose of conducting a business transaction between UPS and myself. Most likely he verified that information by comparing it to data in my account at his store. Perhaps not illegal but certainly not ethical. Now to the why... The store owner used private information to post my full name on a public website in an act designed to intimidate a customer. Again, not illegal, but certainly not ethical business behavior. In my update below, I have chosen not to reference the store owner by name - although he publicly does so himself in other responses to reviews. This response is based on my interaction with this store and mine alone. If others choose to do business there, I hope your experience is better than mine. So let's dive in... Well Mr. Store Owner - I WAS going to use your store to ship the package until you tried to charge me $25 for the box. I did not "berate" or "bully" your employee. When they told me the box alone would be $25 I questioned if they were serious. When they confirmed the price I decided that your store really didn't want my business. I found my own box, used a Stamps.com account, and saved my company a ton a money in the process. How's that for understanding Economics?! Well Mr. Store Owner, now that we've dispensed with the first couple of fallacies in your tirade, let's move on, shall we? A $10 profit on an item that cost you $15 comes to a 40% profit margin - not too shabby. That's great money if you can get it. In fact, your 40% margin is a lot higher than most in my industry, so good for you, congratulations! For the record, I don't begrudge anyone "making a profit" and I am sure any of the local restaurants would agree that I pay well for good service. Personally, I feel when good service is provided, it is worth extra. And finally Mr. Store Owner, great job with the customer service!! Way to show the local community what an upstanding, local, small business owner you are - resorting to name calling and violating Yelp's TOS when you see a review that reflects poorly on your business practices. Trying to bully and berate a customer - a bit hypocritical don't you think? So Mr. Store Owner, I'll offer a solution. Let's agree to disagree and go our separate ways. My guess is you really don't need my business and I certainly will not be doing business with anyone that insults me for telling the truth. Best of luck in the future - if my experience is an example, (and judging by the fact you have more 1 and 2 star reviews than 4's and 5's) you're going to need all the luck you can get. You have a nice day.

Had a prepaid label with box but wanted to charge $1.50 to tape. I understand it's "policy" but…read moreI'll just go up the road on Buford to the UPS store in Cumming. They have much nicer customer service.

Customer service at this location has consistently been a great experience--fast, informative, and…read morefriendly every time. Daigen in particular provides exceptional service and goes above and beyond to make sure customers are taken care of.

My go to place for my Amazon return and shipping needs. Staff here has always been friendly!…read more And I love that they finally have an Amazon return hub. Controls the Amazon traffic here so much better

Amazing staff! It's pretty simple to make a visit to a shipping store easy and these gentleman and…read moreladies do it well. I will drive out of my way from the two other local The UPS Stores to visit this one.

So helpful and friendly! Even though they were busy there was no long line or long wait. And my…read morepackage will get there by Christmas!

Trump sign in the window!?!? Wow!!! LOVE THIS PLACE!!! Keep up the great work…read more Cheers! RS

There is no better shipping business in America! The staff and management foster an ultra…read moreprofessional atmosphere. They greet us very warmly when I come in person or call them with a shipping question. They have made our mailbox service experience, down right pleasant. Myself or my employees have never received a no! These guys know their business. Without their expertise, my business would have never made our deadlines across several states. Our company has tried countless shippers but will only do business with one from now on, Pak Mail of Dawsonville- Georgia!!

Super convenient location, always quick to serve and accommodating. I use Amazon a lot and their…read morereturns make it extremely easy whether at a counter or self serve, I'm usually in and out.

Cannot say enough good things about this location - every time I have had a reason to use them for…read moreShipping or even faxing the service has been super. The staff have always been professional, very customer focused and a real pleasure to deal with - the location in relation to our home is just an additional bonus !

Paradigm Workhub is a great coworking space; very quiet, affordable, and the facility is well…read moreequipped to handle both task-focused and social work. I had used another space, but my conference calls were a distraction for other people; Paradigm offers lots of little nooks and crannies to hide away in, and sound is muffled. The management is AMAZING! The owner is on-site everyday, and she is really trying to build a community, not just a library. Coffee is on-site, as well as snacks and sodas; it's a great way to feel connected to other office workers, while maintaining the independence of remote work. Only two downsides, and both of them are consequences of location; it's great to have a space like this well outside the city of Atlanta, but Internet accessibility is limited. Speeds are good, but not great. Additionally, the building itself is about 2 miles from the Interstate, so traffic can sometimes be an issue. Overall though, I'm VERY satisfied with Paradigm.

This is a great location when you need to get out of the house and get some work done. The space is…read moreideal for private work and group meetings. Membership rates are fair. Management is well involved and takes great care of members. There is 24 hour access available to members which proves helpful for those late night meetings.

On 8/30/21 at approximately 1330 hours, I came to this location because it was conveniently located…read moreto me. I needed to send out a small titanium bleeder screw that I sold but the customer didn't want me to mail it out with a normal envelope. So I came here to buy a padded envelope to mail out. I came in and was greeted by a middle Eastern male employee. I handed him the padded envelope and told him I needed to mail it out to CA. He then tells me it will cost $15!! And that this is the flat rate. I was like wtf. I knew this was definitely not the cheapest option as the employee never offered me any other options. I then stated can I just do Usps first class and mail it out. The total then became around $4 which is a lot more reasonable for a screw worth around $20. It didn't seem like this employee had the customer's best interest as most places will offer me different shipping options. If I did but have any previous experience in shipping items out, I would of paid for the $15 shipping fee. I highly don't recommend anybody coming here unless you want to be ripped off. But if you do decide to come here, make sure you know your own shipping options first before you speak to the employee. I attached a copy of the receipt to prove I was an actual customer here. Update: I think it's super funny of the reply by a "professional" business owner. Everything you said is untrue but I wouldn't stoop to your level. But your reply on a public Yelp page lets all the customers know how you treat customers and how "professional," you are. It makes you look even worse. :) Have a great day!

Just stopped in to get a fax from our antiquated Federal govt. these guys are great. by the way who…read moreuses FAXES any more. we have a 245 year old president and the same form of communication. sorry for rambling. if you need anything from shipping to po boxes printing etc. this is the place. staff is very helpful and cheerful.

2 packages dropped off, both went to the wrong destination. Went to the store to get help and was…read moreturned away, no help, we were told "we wouldn't do that, impossible". No effort from the team at the store. Contacted UPS corporate and got the money refunded. I would not suggest going to this location due to an incompetent management.

Absolutely incredible customer service from Vishal and his team! Love this new locationread more

Always a quick and smooth interaction with the staff at The Shipping Post! Bree is a ray of…read moresunshine with excellent knowledge that helps me choose the best shipping method for my needs! Thanks for always making my drop off and shipping needs so easy and quick!

Julie was so sweet and kind! Amazing help mailing my package. The service was so quick and…read moreefficient definitely recommend mailing stuff here.