I get my Amazon packages sent here as well as I have a mail box here. I love that you can come…read moreafter hours to get your mail in the mailbox and your amazon packages from the locker. Every time I come in during business hours the employee that I see always has good energy and takes care of whatever questions or needs that I have. I'm so glad that are here and I'm a safe neighborhood. Super grateful for what you offer and the customer service. Thank you!

Great place to get your printing and mailing needs. They have great social distancing policies in…read moreplace with clear signs and shields to protect their employees as well. The staff is also fast, friendly and delivers what we need

2 packages dropped off, both went to the wrong destination. Went to the store to get help and was…read moreturned away, no help, we were told "we wouldn't do that, impossible". No effort from the team at the store. Contacted UPS corporate and got the money refunded. I would not suggest going to this location due to an incompetent management.

Absolutely incredible customer service from Vishal and his team! Love this new locationread more

horrible customer service. They act like they are doing you a favor by doing your print jobs…read more Employee Hunter is especially rude and unprofessional

Micheal and his team were a delight to work with. I had a large print order that was executed…read moreperfectly. They also gave me a good deal on mailing the items out.

Arsalan at the UPS Store went above and beyond helping me with my card project. He took extra time…read moreto make sure everything looked right and was very patient and helpful throughout the process. Excellent customer service and truly appreciated!

On 8/30/21 at approximately 1330 hours, I came to this location because it was conveniently located…read moreto me. I needed to send out a small titanium bleeder screw that I sold but the customer didn't want me to mail it out with a normal envelope. So I came here to buy a padded envelope to mail out. I came in and was greeted by a middle Eastern male employee. I handed him the padded envelope and told him I needed to mail it out to CA. He then tells me it will cost $15!! And that this is the flat rate. I was like wtf. I knew this was definitely not the cheapest option as the employee never offered me any other options. I then stated can I just do Usps first class and mail it out. The total then became around $4 which is a lot more reasonable for a screw worth around $20. It didn't seem like this employee had the customer's best interest as most places will offer me different shipping options. If I did but have any previous experience in shipping items out, I would of paid for the $15 shipping fee. I highly don't recommend anybody coming here unless you want to be ripped off. But if you do decide to come here, make sure you know your own shipping options first before you speak to the employee. I attached a copy of the receipt to prove I was an actual customer here. Update: I think it's super funny of the reply by a "professional" business owner. Everything you said is untrue but I wouldn't stoop to your level. But your reply on a public Yelp page lets all the customers know how you treat customers and how "professional," you are. It makes you look even worse. :) Have a great day!

Very clean and organized. I was in and out with zero issues. Great service and very helpful. Highly…read morerecommended! Thank you!!

Needed to ship something to my daughter and found this place on google. As it turns out, one of the…read moreowners assisted me. Very nice guy, extremely friendly. Did a great a job packing up my stuff in a box with shipping peanuts. Store is very clean and they offer a ton of services. I will definitely be back!

Super convenient location, always quick to serve and accommodating. I use Amazon a lot and their…read morereturns make it extremely easy whether at a counter or self serve, I'm usually in and out.

Cannot say enough good things about this location - every time I have had a reason to use them for…read moreShipping or even faxing the service has been super. The staff have always been professional, very customer focused and a real pleasure to deal with - the location in relation to our home is just an additional bonus !

I reserved a van through them snd when I came ti pick it up U-Haul had moved my pick up. I reserved…read morethe van inside yesterday and the clerk told me the next morning that the van would be ready and that I would be given a code to get the keys. Shen I came to the store I was told the van was not available so I cancelled the order. Drove all the way here to use the van. Very poor service.

I use this location for all my shipping and notary needs. Staff are always helpful and friendly…read more Would rather come here than the post office!

I've used Pak Mail several times in the past, and the customer service has always been great…read more However, my most recent experience was disappointing. I dropped off a package on Friday and was told it would be handed off to USPS on Monday, but as of Thursday evening, it still hasn't been shipped. This delay is especially concerning because the package contains an expensive perfume, and the situation is now reflecting poorly on my business. I've always had positive experiences before, so this was unexpected and frustrating. I hope they can improve communication and ensure timely handling of shipments moving forward. As of right now I'm considering the package stolen.

Let me start by saying that for each time I have dropped off a package, it has always been taken…read morecare of and shipped in a timely manner. This review is about the attitude of some of the staff that works at this location. When you drop off a box and request a receipt for the drop off, the employee should graciously accept the request and print you one, hopefully with a smile or at least with a friendly attitude. What they should not do is act as if you are putting them out, throwing their hands in the air out of frustration because they have to stop what they are doing, say "give me a second!!" in a frustrating and nasty tone to go and print you a receipt they should do automatically anyway. Being a business owner myself, employees need to realize that the personality they project to their customers determines if a person will come back or not. I requested the receipt and was even patient while he finished up what he was doing, despite his rude behavior and demeanor. I almost asked him if I was putting him out, by requesting something that should be automatic in the first place, but I didn't because I was not sure what he would do to my package when I left. You do not act like that with a customer period, especially one who has every right to ask for a receipt for their records no matter how bad your day is or what you are in the middle of at the time. I was nice and patient, you were neither. Do better Pakmail in Alpharetta.