Definitely 5 stars with every encounter I've had…read more The office people are nice and honest. Pretty painless, easy and fast experience each time. There was even one time where they didn't open when the hours stayed they will do I had to call ahead and mentioned this to the guy and he actually owned up and said it was him who was supposed to open but wasn't able to on time. Wow, such accountability and honesty! Absolutely love that!! When you have staff members like this, there nothing they could ever do wrong in my eyes!

I went to Mail Center to be fingerprinted for a volunteer position. The gentleman who helped me…read morewas friendly and professional. He was great, and process was fast and easy. Thank you, Mail Center!

Exceptional I had the best service at this location! I was…read moreshipping baby clothes to my niece in 2 boxes. Latrice recommended it would be more cost effective to put them in one box. She picked out the right size and the transfer was easy! Zabiyah, another employee was very helpful too! They are a great team and an asset to UPS!

another fabulous experience at the UPS store here in Sandy Springs got to see my girl Haven again…read moreand she always hooks me up and makes me smile. This is the best place ever recommended highly and without reservation

I have lived in dunwoody for many years, but somehow missed SOHO…read more Well the owner Adam has been posting many pro-Dunwoody things on FB so I figured when we need to get a couple things done we would try them out The three staffers were very helpful and friendly Mailed a UPS package, with good advice for best way; Got two docs laminated; and my wife even bought a very nice facemask. We'll be back oh its a few doors down to the left of Kroger on Jett Ferry, but you can see their sign from Kroger . Everyone masked and covid protected.

These guys do a great job and I appreciate the way they handle customers. Coffee would be a great…read moreaddition.

This FedEx is my go to when I need to print something out quickly. It's the only reason I've needed…read moreto stop in. Location Located in a shopping center, the parking can be a little awkward and tight in front, but off to the side it's a bit easier to navigate. Service Most time I don't need help, but it's nice to have it offered. Usually I'm not greeted or asked if I need assistance. It doesn't ever seem to be busy, but service does seem to be slow. Which is odd considering there are usually multiple people working. Offerings They have computers for use, printers, shipping services and general office supplies.

Went in asking for the cheapest way to return ship a box of shoes--pointed out the stocked items…read more(there were a few empty shelves) and was provided a bag from behind the register (too small even, that I thought the associate was giving me since it was the cheapest item was $1.75 and this item was technically too small for my box). Then when he scanned the shipping label he said the plain bag would be $4?? I'm sorry you have boxes and padded mailers less than $2 and what you gave me was also too small for my box and I asked for the least expensive means of shipping. I said I'd purchase something off the shelf and he said because I'd already taped the bag I'd need to pay for it. When I said there were several less expensive items and I was asking for the least expensive way to ship the box he just laughed and said "yeah crazy". Real quality employees here, happy to screw over customer rather than actually help.

I am surprised to see all the one star reviews, my experience working with NTG has been great. I…read morework for a shower door manufacturing company, and we have been importing containers now for about 5 years, working with many different brokers during that time span. We recently hired NTG to help us truck a container from the port of Los Angeles, CA to one of our warehouse locations in Orange County. CA. Our container was available for pickup on the Friday going into Easter weekend, and NTG (specifically working with Joseph Fiorello out of Charleston, SC) was able to secure a pickup appointment with the terminal, store our container over the holiday weekend, and deliver to us on time the following Monday with no issues. The driver was about 20 minutes early, and our parking lot can be difficult to back up 40' containers as this location has no loading dock, but the driver was able to skillfully position the container right where we needed it to be for our live unload. The rates we received were competitive, especially considering the holiday weekend and the congestion issues we have seen over the past few years in LA/LB ports. Also, Joey would make it a point to reach out and discuss all the rates ahead of time anyways, so no surprises when our invoices arrive. Overall my experience with them has been smooth, definitely recommend!

Very unprofessional service!!! They failed to make the delivery and then increased the quote by…read morealmost 250% at the last minute. I understand fuel costs have gone up, but raising the rate that much the day before LFD felt like we were being forced to either accept it or leave it. And they actually didn't look for another carrier so we had to pay storage. We kept providing updates on the LFD, but they did not seem to care. They do not care about your money or your customers. Such a horrible company!! Overall, a very frustrating experience. Stay away.

Normally, I wouldn't even think about writing a review for something like a UPS store, but this one…read moreis exceptional. I've been to this one several times and have never had to wait more than a couple of minutes. I've never had to fill out a shipping form, or wait for the 10 people in front of me to fill out forms. They also keep your addresses on file, so they can easily pull them up if you are shipping to someone you have before. Last night, I took in a bunch of gifts that I needed shipped but couldn't find a box for. The only box they had that would fit them all was twice as big as it needed to be. They could've easily used it as is and charged me extra for shipping and peanuts, but they cut it down so it was the perfect size. I didn't even ask them to do that.

The customer service is dry. Usually only two people working yet able to keep the line moving…read more This location has a USPS Drop which can be convenient, as some other locations I've been to does not. The Amazon returns takes up most of the employees time. A minimal offering of mailboxes & retail product.

I had an excellent experience at UPS Store #4448. The store is consistently clean, well-organized,…read moreand professionally maintained, which makes every visit pleasant and efficient. What stands out most is the staff. They are knowledgeable, friendly, and work quickly without sacrificing attention to detail. Whether I'm shipping packages, printing documents, or handling mailbox services, the team is always efficient and helpful. Even during busy periods, they keep things moving smoothly and treat customers with respect. It's clear that customer service and operational excellence are priorities at this location. Highly recommended for anyone looking for reliable and professional service.

I went to the 680 Johnson Ferry Road location around 5:30 PM on Tuesday, September 29th, to get a…read moreone-sentence document notarized. I had called ahead and confirmed the notary was in until 6. When I arrived, the notary quoted me $2 for the notarization, a $3 "convenience fee" for not having an appointment, and a $15 "clerical and administrative time" fee. Their fee card states that this clerical fee applies to complex documents such as powers of attorney, wills, and deeds which require more time. Mine was a single sentence, so I asked her to review the description. I've had many documents notarized at UPS stores over the past couple of years and have never been charged anything like this. Instead of reviewing the fee, she asked whether I was uncomfortable with her as a notary. I said no -- I just didn't understand the fee. She then asked if I had another copy of my document. When I said no, she asked to see the one I had, and I assumed she wanted to reconsider the clerical fee. Instead, she took a thick black marker and struck across the document, making it unusable. I left without it. The next day, my bank notarized the same document for free. I dropped it at the UPS store at Sandy Springs Place for shipping. I asked the notary what the fee would be for this document for future reference, and he confirmed the charge would be $2, with no admin or convenience fees, because it's one sentence. If you need a notary, I'd avoid the Johnson Ferry Road location. The folks at Sandy Springs Place were friendly and far more reasonable.

I had a storage unit in Atlanta, GA to be shipped out to another storage unit in Portland, OR. The…read morecommunication was excellent from initial quote to shipment and delivery. All the contents had been carefully packed and loaded into 2 crates and arrived in excellent condition. I was impressed by the care of the packing. From start to finish this was an excellent experience. I give them 5 stars!!

I would highly recommend Ship Smart- I scheduled a week in advance and they were highly responsive…read moreto everything I needed. I made changes to my shipment and to the delivery date with no problem. My items were picked up and delivered right on time with absolutely no hassle at all, and when I lost my receipt I had a new one in my inbox in a matter of hours.

I came in a couple weeks ago frustrated because I lost my tracking number to a package…read more Basically it was my college books that needed to be returned. 3months later I received a hold on my student account & a letter from collections saying they didn't receive my books. The owner was super helpful & looked it up quickly. My books were in fact delivered & I was able to dispute the fees. I'm definitely using them again.

This place is awesome sauce mr. vic and his wife ms nia Are…read morevery nice I went in on 12/18/18 to get a few gifts wrapped and ms nia called me and said can you come back the next day which was 12/19/18 she told me she didn't want to rush wrapping my gifts for my girlfriend and I said that's fine so when I return the following day I'm so happy I waited ms nia did a beautiful job of wrapping my gifts I thank her and her husband for the wonderful experience thank you both.

Walked in with a package to return and whole assisting one customer, Greg immediately asked how he…read morecould be of assistance. I informed him I had a labeled box and was ready to do my return, and he immediately noticed that the label that I had was not the return label. I then searched for the appropriate label, which thankfully was a QR code and I wasn't certain if it would work. He then informed that if it didn't work, we would just generate another one. The staff was attentive, warm, friendly and showed up like they love their job, their store and the company they work for. Kudos team job well done. I haven't seen this type of enthusiasm to work in a long time and it is well appreciated and does not go unnoticed. Well done

I just want to say that over the past few months I have found that this FedEx office has given me…read moreoutstanding performance and confidence when it comes to sending packages. Everyone is very nice very patient and knows the answer to every question I've ever asked about how I need to package returns, time for delivery etc. The manager needs to be commended for running such a tight ship. This is real team work and an example to other businesses how to operate and interact with the consumer public. I'll keep going there until something changes but right now I come here for everything, including copies, signs and business cards etc keep up the good works guys