1. The UPS Store

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Acworth, GA

The UPS Store

3.7 (3 reviews)
Closed • 8:30 am - 7:00 pm
Updated 1 month ago

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4 months ago

This is my go-to store. The customer service is excellent and I dont feel rushed. Thank You!

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9 months ago

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1 year ago

They nickel and dime on everything and sometimes won't even accept a company account number

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Ask the Community - The UPS Store

The UPS Store

The UPS Store

(18 reviews)

Have done business with this UPS Store for 6 years now and have nothing but great things to say…read more They always work hard to help the customers as quickly as they can, especially during this crazy Christmas season, and try to help save me money if there's a cheaper option. The employees always seem to be eager to please which, I have to say - with all they have to do to make sure everyone's packages go exactly where they should, when they should, with no errors at a fair price, I would not be able to do so happily - especially in December. These are good people who care.

I live very close to this location but I will be driving out of my way from now on to avoid. I had…read moreprepared 5 separate returns to send back via Amazon. Richard seemed very annoyed while he huffed and puffed at my request to have separate receipts. He then walked away from me several times doing other tasks as I stood there waiting between item returns. I could understand if I was not prepared but he insisted that i could get one return receipt over and over again while rolling his eyes. I didn't feel the need to have to go into explaining my need for separate receipts ( non of his business) . If you don't like your job don't take it out on customers ! I took a picture of my receipts to send to my customers and he didn't like that I took a picture of the receipts. He said, there is no need Ma'am to take a picture of the return and then mumbled something as he put his head down shaking it. When I asked his name, he said "Richard, why ma'am did I do something wrong?" Nobody asks that question unless you know you did something wrong. As I started to walk out of the store he started complaining about me to a young man who was also working there. I stopped dead in my tracks and decided I would write this review.

Craters & Freighters

Craters & Freighters

(2 reviews)

I worked with Amy at the Atlanta (Acworth) location. She was a pleasure to work with. Always…read moreresponded very quickly to all my questions. She would communicate via phone or email easily. I had what I thought was sort of an unusual shipment. It was a pair of loudspeakers that weigh almost 300lbs each. They were packed securely on a pallet and were shipped about 2000 miles to my home. I checked around and got a lot of quotes...from "under the table" shippers, to UPS and FedEx as well as other professional shipping companies. Craters and Freighters was a good deal, and confidence-inspiring when dealing with them. They literally will ship anything unless it's a live animal, so I wasn't worried. I have no hesitation to recommend them.

I contacted Craters and Freighters in Marietta, GA to ship a vintage mirror I purchased at an…read moreauction. Thomas Dye was my contact person and he was most helpful. His quote was competitive and because I have used Craters and Freighters in other cities for art purchases and always had an excellent experience, I selected C&F again. It was an excellent choice and a wonderful experience. My crate arrived within two weeks and it was much larger than I anticipated. It was extremely sturdy and well-built. Since the mirror was large, vintage and heavy, the crate was built to stand upright and I could not figure out how to open it safely. Mr. Dye provided me with detailed instructions, but I still did not feel that I could safely handle opening the crate on my own. I hired Farber Art Services from Pacifica, CA to hang the mirror. Turns out the crate was easy for them to open, and the mirror was beautifully packed. It survived the 2000 mile trip without any damage at all. I cannot thank Thomas Dye enough and I would highly recommend Craters and Freighters on Roswell Rd in Marietta, GA.

The UPS Store - shipping_centers - Updated October 2026

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