Customer service 1-5 Visited this store to drop off an…read moreAmazon package. Unfortunately, they don't offer this service. Fair enough! Upon entering the store, there was one customer and two workers The young man was attending to a customer, and there was another worker in a chair on her phone. when I walked in, she looked up never greeted me, and went back to her phone. Customer Sevice at this location ris dead. Luckily there's so many other places that I can obtain service from that have great customer service. Unfortunately this is not one of them . But, thanks to the young man!

Cute Little Mailbox Store. Very Helpful. Tons of services. Allowed me to use a computer for a small…read morefee. Friendly staff. Neighborly atmosphere

Nobody has answered the phone or opened the store in four days!!!!! This is crazy we need our mail…read moreto have bills to pay and packages with a medication I need to pick up can someone please help me!!!!!

I just drop off postal mail here. I have never spent a dollar here but the people here are always…read morefriendly and helpful. I am always overwhelmed by how good the customer service is.

Always do helpful and courteous. They moved locations which is less convenient, but will go to them…read morefor all my mailing, and copying needs no matter how far away.

Great place. Consistent. Friendly. (Go try the UPS store and then you will REALLY see why PakMail…read moreis the best!!!)

I dropped off a FedEx package at Mail Central on Friday April 4th around 11:00 am. I purchased the…read morelabel on eBay.com. I noticed Sunday that the package had not been picked up, it didn't have any scans from FedEx. So, Monday April 7th around 9:00 am shortly after Mail Central was open, I went in to ask Troy (the store owner) why my package had not been picked up. She said I must have dropped off later than I thought, I said I know I dropped the package off around 11:00 am. Then she went on to blame FedEx for not picking it up. As the store owner she took no accountability for the package not getting shipped nor did she offer any ideas on how she would fix the error to make sure it would not happen again. I left the package with her hoping Friday was a fluke and that she would make sure my package would be picked up on Monday afternoon at their normal FedEx pick up time. Monday came and went with no FedEx scan on the tracking. So, on Tuesday April 8th I went in to Mail Central again to see what had happened. Troy was not at the store, so I talked to the employee on duty. She stated that all the FedEx packages were picked up. I said that I wanted to looked to see if my package had been picked up. It was absolutely clear that FedEx did not pick up again. I took my package, made a new label and took it to the UPS store. With Troy knowing me and my husband since 2018 when we began dropping of packages at Mail Central, I expected more customer service from her. I expressed to her the urgency I had in needing to get this package shipped, because on eBay you only have a couple of days to get it shipped. I feel like she at the very least should have called me (my phone number was on the shipping label). I feel like she has no urgency to fix what was happening with FedEx or to service her customers.

The amazing lady who was working the opening shift was so helpful. I never write reviews. But…read moresomething about her energy made me want to make sure she gets a little recognition. I hate going and running errands but she made my morning a little better. I wish I would have gotten her name.

Very friendly and knowledgeable! They handle all my shipping and I always take my Amazon returns to…read morethem to handle.

Great service. Very friendly and helpful. Worth the small fee for not having to go to the PO.read more

One Star (Would Give Zero if I Could)…read more I've been a loyal customer at this UPS location for four years and have never had an experience like I did today. Based on the drastic difference in service, I can only assume there is new ownership or management. The two employees working were dismissive, unhelpful, and unwilling to assist with a simple shipping issue. There was no effort to offer solutions, not even suggesting a larger box when it was clearly needed. The attitude alone made the interaction uncomfortable. After years of consistent business, this was extremely disappointing. Something has clearly changed here, and not for the better. If this is the new standard, it's unfortunate.

These guys are always friendly and attentive and professional. They also will take some of my empty…read moreboxes if they're in good shape, which makes me happy that they're able to be repurposed.

Want to thank Aaron (hope I spelled that correctly) that helped me this morning with a large Amazon…read morereturn - He greeted me with a smile and tok time to help me get things taken care of, and made what could have been very frustrating (for me) situation, very simple. Its nice to see such good customer service and will definitely use this UPS location from now on.

Visited the UPS Store at 3600 Dallas Hyw, in same suite as the Kroger. The owner demanded my…read moredriver's license to mail a package in order to input into their system. Stated it was UPS official policy. I have never been asked to present ID in order to ship a package. Has this happened to anyone else? ID just to mail a package, something is off. I called UPS corporate complaint department, they insisted that isn't the policy and will investigate.

I have only ever received the warmest welcomes and service, and the kindest interactions from this…read moreUPS location. The employees here are knowledgable and very efficient--I always have a positive experience mailing items. Reading other reviews here that are negative, I can only assume those individuals bring the bad experience with them wherever they go, because you don't find it here. Not saying they are perfect, but these folks are the kinda people you want handling personal shipments. Their collective demeanor is inviting and facilitates trust. I appreciate having a solid UPS store so close!

This is the very best UPS Store we have ever used. They are professional, quick -but- efficient,…read morepatient, and a pleasure to do business with, consistently. This is the standard for what a UPS Store should be.

Sam has always been friendly, patient, knowledge and welcoming. This location is my number one pick.read more

Sam is always so helpful with my mail needs. It's such a pleasure to visit here and work with him.read more

Awesome service. Austin in the printing services area was a rock star. I was so frustrated trying…read moreto create a funeral tri-fold flyer. He quickly was able to get my flyer completed and printed. Thank you Austin!

I was in a pinch and needed to print off some documents. I sent online and find my local staples…read moreand was able to submit an order - easy button to the rescue! I was greeted at the pickup station and given prompt service for my very tiny print job. So I get home and realize I forgot to print off another order. Doh! I end up submitted a same day order for printing off some docs for my realtor. Easy button again to the rescue! All in all I made too trips in one day. I haven't been in a staples for years. But the store was really nice and organized and inexpensive for printing only 24 cents per page. Check this spot out for office supply and printing needs.