Big shoutout to Marcus. He is gennuinely the best person if you have any issues with a phone…read more My Samsung S22 ultra was not turning. Firstly, he diagnosed it without any charge. Then he tried re-balling it which took him 3 hours and even after that when it didnt turn on, he tried doing it again for 3 hours without charging a penny. I am so thankful to him for helping. Cant recommend enough! The best place for any repair.

This place is awesome. Wish I got the name of the professional that helped me. My grandmother…read morepulled the cord out of her remote to her lift chair. This chair is critical for her daily mobility. Someone at Batteries Plus in Woodstock recommended MarTech for micro soldering. I took the cord and remote and it was fixed in 2 hours. My understanding of micro soldering is taking a pen point sized spot on a microchip and attaching a smaller wire. This place is awesome. Great price and super fast. 3 weeks later and the remote is still working great.

Excellent help by a very nice guy. Highly recommend this business for professionalism and great…read moreservice.

The speaker on an iPhone I bought on eBay wasn't loud enough on the highest setting. I came in…read morethinking maybe he knew of a setting that would raise it. He cleaned the speaker of dirt and it helped a lot, but cost me $49. I should have done it myself. Then someone else came in. All he had to do was check me out and write me a check for another phone I sold him.. Instead he waited on her, leaving me waiting for 15 or 20 minutes.

I dropped off my work laptop off for a cracked screen and paid in advance. The guy that checked me…read morein was very nice. I explained the situation and he quoted me a price to repair the screen. It was completed ahead of schedule and I got a call to pick it up.

Great work and excellent customer service! Fixed my frozen laptop that I needed up and running.read more

I used this company back in 2020 and he was vert quick came out and fixed my iPhone SX front…read morescreen. So i did not hesitate to call him again for the back glass of my iPhone 13 pro Well Tom came over and sat in his van and fixed my iPhone 13 pro or at least I thought so. I came inside and not 10 minutes later my front screen was popping off of the phone. I messaged and told him about this, and he responded back with telling me that because they had to remove the clips to remove the back the front clips might be lose well it was more than that the LCD screen was off and on even when it was just sitting there on the table. I messaged again that morning asking if someone could come and look at my phone because I cannot send him a screenshot of the damage obviously and he blew me off for about a week. Finally, he had someone named Ian come out to look at the front screen and Ian told me that the clips on the front were,gone so I got my iPhone 13 pro fixed the back glass was broken on it nut nothing was wrong with the front of the glass at all. After booking an appointment someone who has an issue with their work you are no longer important because they won't come back and fix it unless they charge you again and again they don't even give you a discount I learned a lesson to never do business with someone who is not apple certified yeah he charges 100 dollars to fix your phone however it takes him all of 3 minutes to do it and it'll be broken again in less than a month so if you just bite the bullet and go to an apple certified place and pay maybe 200 your phone will still be eligible for trade in and it won't break permanently in a money or less i mean if you want to throw the phone away let him fix it or if you think because someone knows something you don't you can watch a YouTube video and learn how to do it just as easily and not give your money to this greedy man he is hands down a crook i promise you the biggest crook!!! Your response to my post about your company shows right there that you truly are a piece of shit I mean most businesses ask the person how they could've made their experience better bot not you. You already know you are a piece of work and you'll just about do whatever you have to do to get a sale and if someone has an issue with your work you are 'too busy' to come back and look at the work you did but if they have something else their wanting to pay for you'll be right there. It's all good I have seen your type before you wont make it long in life. You;ll end up dying early of something like a heart attack or something bless your heart.

Dropped my iPhone and broke the screen. I called and within less than an hour Tom was at my house…read more10 minutes I had a new screen and screen protector. This is the best service I have experienced in a very long time. Highly recommend Tom and I asked for extra business cards to pass out to my clients!! Very very pleased and will tell everyone I know to call Tom for excellent customer service and a fair price. Give him a try you will be very happy you did.

Phone screen was replaced in less than two hours. Notified…read moreme via text the minute it was ready to pick up .

Buckle up. When I…read morecame into the office, told the tech I was having blackout issues (maybe GPU) and then it evolved into blackout and restart issues. It then turned into the PC not starting up and crashing on startup. I got an error message that said I had a corrupt/missing windows file and it needed to have windows reinstalled. So, I attempted to do that locally and the computer had the same result. Since I didn't have a backup computer, I had to bring in my PC to you guys and get it fixed. I dropped of my PC on May 12th and had an in-depth discussion with one of the techs and he said it might be just windows and it might also be a bad GPU OR it could be a thermal issue from the CPU. He suggested that he may have to look at replacing the thermal paste. I asked when it would be done and he said likely Tuesday, May 14 at the latest. I said no big deal, I can make do for 2 days. I left feeling confident I would hear back soon. Since a windows reinstall and stress test doesn't take a skilled tech nor does it take a lot of time. (Maybe 4 hours tops). Fast forward to Wednesday and I haven't heard a thing about my PC. So, I call and apparently the tech wasn't available to do the repair and it would be done by Thursday... Ok, its already late and now its going to be even later. This isnt a tough fix. Fast forward to Thursday. I get off work late after not hearing anything from the office. and your office is closed and I have no way of leaving a voicemail asking where my hardware is. Cool. Feeling pretty frustrated at this point. Friday now and I call again at 2:18 PM and ask what is going on. The person looks up my profile and tells me "We ran a diagnostic and it looks like you need a new windows installed.".................Ok, so you haven't done anything at all. BECAUSE THATS WHAT I TOLD YOU I NEEDED YOU TO DO WHEN I DROPPED IT OFF. I was then told that the tech who is going to do the repair, wait for it, "ISNT IN TODAY AND WILL HAVE TO DO IT TOMORROW". Ok at this point, I have 0 faith in your ability to manage a store, much less actually repair my hardware. I get off the phone preparing to come get the PC and tell them to forget about it. ALAS, the manager calls me and says they have trouble passing off work and apologizing for the inconvenience (He also told me it would be done That day or the day after. Sweet whatever just fix my PC please). I have worked in retail and I understand that struggle so I had patience with them. [what little I had left] Saturday: It's 3:56 PM and I haven't heard a word from the store... so I call them. "Heyyyy so the tech who is supposed to fix this isn't in today so it'll probably be tomorrow." At this point, I'm done. I am ready to come get the PC but I am busy so I cant come get it. Sunday: They open at 12. I call at 12:08. "Where is my PC, Is it done?" -Alic "Hey so we looked at it yesterday but the tech who is going to work on it won't be in until tomorrow so we should have it done tomorrow." "Ok so y'all have successfully 'We will have this done Tomorrow'd me into oblivion so go ahead and put a stop work on that PC and I will come and pick it up today. Thanks for trying but don't worry about it." The front desk lady said ok and sorry about it. I then get a call (not kidding) 16 minutes later. With a voicemail from Crystal saying that the repair is done and has been successfully stress tested. In 16 minutes. Hm. Interesting. I find it hard to believe that a real genuine level of stress testing was done to ensure there are no other underlining issues. Also, I told you to stop working on it.... So I drive to the store to pick up my pc. The lady at the front desk recognized me and said I was "a trooper" "mmhm". She goes back to get the pc and someone else tells me it was updates and stress tested. "what tests did you run?" I wanted to know what was normal? Did they do anything we discussed when I dropped it off? What OS is on it? The first tech said they may try Windows 10 and 11 to see if it reacted the same. I'm going to guess that none of that tested actually happened in the 16 minutes it took you to "fix" the PC. Well, when I asked, turns out they didn't do a complete test of the PC and They gave me a sticky note with stress tests I can run at home..... hahahaha wtf. THEN THEY PROCEEDED TO CHARGE ME FULL PRICE FOR SERVICE. I have never felt more disrespected from a service industry location. Fire your management and restart at this store. Customer service lvl 0. Awareness lvl 0. Reusability lvl 0.

Scott went out of his way to help me with a broken phone battery and several other issues. It…read moreturned into a complicated situation, and Scott went above and beyond, working from both locations and even coming by my house, making sure to make everything right for the original price quoted. Such a fair, honest, incompetent store, manager! They will get my business here forward.

Quick, efficient and excellent service is what Scott provides from how he deals with customer care…read moreto your equipment. My daughter recommended Owl Repair the first time that I broke my phone. I'm usually the person who keeps a phone in great condition for 6 to 7 years but as if last year, I've dropped my phones several time as a Chef. He got my screens right just before I got on a flight to Africa. Saved my trip and I was able to stay in contact with friends and family. Unfortunate for my phones yet fortunate for Owl repair they have been my go to this past year. In fact the only repIr place that I've been. I would suggest using Scott for all of your repairs. You'll be pleased and get service with that great smile. Scott thank you for all that you do and be blessed. Prophetess Ajah Cobb

We took in our wii system that stopped working. It was an old system our kids used and we…read morecurrently started letting the grandbabies play with it. The repair was reasonable and its now providing indoor rainday fun when the grandbabies are over. The sevice was prompt and we would return.

From the owner: Cracked Screen? Dead Phone? We Fix It Fast! Tired of dealing…read morewith a broken phone? We repair iPhones, Samsung, Pixel, and more — screens, batteries, charging ports, water damage, and even the tough stuff others won’t touch. Same-day service. Honest pricing. Local experts. Come see us at 4192 S Main St, Acworth, GA let’s bring your phone back to life.

Aric was incredibly accessible and fixed my cracked screen right away. I called him early in the…read moremorning, and just 30 minutes later, my phone was fixed in about 10 minutes! He made the whole process so easy and fast. Aric is not only skilled, but also super nice and trustworthy. I highly recommend him! He'll definitely be my go-to if my phone ever breaks again (hopefully not ). But if it does, he's the person I'll be calling and will be recommending to anyone around me! Thank you, Aric, for saving my phone

I was at an airport hotel in Atlanta, and I was flying out the next day to go an Alaskan cruise. I…read morereally wanted my phone repaired. TechMates came to me at the hotel and fixed my phone in under an hour! The price was reasonable too, and cost me a small fraction of what it would have cost to replace the phone, even though it's several model-numbers old. I cannot believe the level of customer service provided and the quality of goods they're using to repair phones. I feel like I got an incredible value for the price I paid. If you're in the Atlanta metro and you need your phone repair, don't go to a storefront somewhere...let TechMates come to you! You'll be glad you did!