A couple weeks after my daughter was born, I found myself dealing with a Acer laptop that failed to…read morestart after backing up some documents. It was such a bummer because I had just wrote a letter to my daughter that I wanted her to read someday about our hospital experience. So, I ended up looking for an IT repair shop using the Yelp Projects app and heard from Dustin at Click IT in Marietta. I got several estimates but Dustin's note stood out to me. The cost for diagnosis seemed reasonable, and it was a very small price to pay to have the laptop looked at to see if data recovery could be performed and the laptop repaired. He was very responsive to my inquiry and questions. I was very anxious but decided to give it a whirl. Over the next several weeks, the laptop underwent repair, troubleshooting, and testing to see if it was recoverable. Data recovery could only be performed by a third party vendor which was separate to the laptop repair. Then, the laptop power source failed and the battery conked out too. I starting losing hope that the laptop could be repaired. It survived graduate school at Kennesaw State and many years of productivity for both work, school, and personal usage. Dustin, Amelia, and even Tony stepped in the job and pulled off what appeared to be a miracle by methodically replacing parts of the latop and giving it new life with a 1TB hard drive and brand new power supply. These laptops are not easy to fix, so well worth the money and time spent to bring it back to life. The service, overall value, and care I received is certainly there with Click IT Marietta. I would most certainly recommend giving Dustin and his team a shot at your business if you are experiencing computer issues. I am proud to say the letter I wrote for my Tallulah was recovered along with many other important professional documents. I can't thank them enough as the laptop will be put to use as I look for a new job in the Atlanta metro area.

Returned to this establishment after almost a year. This time, to get my phone serviced. So glad to…read morehave found this place. The owner is thorough, knowledgeable and solution-based. Identified several issues with my phone and got it running faster almost immediately. Also recommended some better third-party anti-virus softwares than the ones I was currently using.

F. What in the land of absolute garbage is up with this stores exchange/return policy? I want to…read moreexchange something that has NEVER been opened, they can look it up and see the purchase, but they want 50.00 for a bs policy because it's over 14 days?? My ex husband used to love this store- I should have associated this chain with stupidity and never shopped here in the first place. Ugh!!! Never again. In fairness the manager that explained the policy was perfectly nice about it.

Really thankful for the geek squad and team members here specifically Deron. My router died and was…read morewithin my total tech warranty and he returned it, gave me a store credit, and provided another router solution that was more cost effective. It was fast, calm and easy customer service and I really appreciate him taking care of my issue! Highly recommend total tech but also have been taken care of by the geek squad a few times now. It's a relief when the tech fails to have Best Buy on your side. The router was an asus and it was only a year old and it was much easier to work with them than the manufacturer.

Aaron quickly diagnosed computer issues, made recommendations and repaired our computer in record…read moretime at a most reasonable cost! I can confidently recommend them for any and all computer needs.

Cliff came to our residence and quickly solved a list of eight personal laptop issues. He also…read moreproferred some additional suggestions on other issues that are quite helpful. After a year in Atlanta with shoddy IT from another source, I now feel secure that when IT help is needed, It is available. I have dealt with computer issues since 1982. I have observed that the disperity between techs is huge. Cliff is at the top of the IT professionals. Also, he showed up, on time and has good people skills. Thanks Cliff and Peachtree Computers.

This place is a scam. BEWARE…read more They charged me $572 to fix the face of my iPhone 13. When they returned it, the phone would not connect to the internet and registered as having non-original Apple parts. They asked for the phone back and never returned it nor my money. I was talking to a guy name Michael over text who went cold and will no longer respond to my messages. Their website does not work, nor does any other contact information.

I brought my phone here because I woke up and it wouldn't…read morecharge or turn on. They were really nice and they told me it was a quick fix two days later they told me that it would be over $400 to replace my screen when I brought it in the screen was not broken. They were no issues with it. It was just the charging port had a little debris in it it needed to be cleaned out mind you it's $100 to replace my screen anywhere else so I picked up my phone and did not get them to do anything to it and now I have a broken screen and I ended up cleaning out my charging port by myself Which they wanted to charge $90 for. They also told me they could fix my laptop screen for $500 but after my phone they told me I had to pay before they fixed it so they still have my laptop on fixed. I've had five different people tell me five different things it's just overall weird and I do not recommend it. UPDATE i got a notification on my phone that it had an in authentic part being my camera. Mind you after the "and customer service experience I decided to not get my phone fixed with them. This is because when I brought it in there was no damage to the screen at all. It just would not charge, so I need my charger port cleaned, when my phone was there they said they couldn't turn it on yet continue to send me a picture of my phone charged with a broken screen and then said that I had to pay close to $500 to get my screen repaired, but there was no damage before I brought it in. now which is a week later I got this notification saying that there was an an authentic Apple part B in my camera installed in my phone. This is the only place I have ever taken my phone and have still not gotten the screen fixed so I'm not sure what they did when they called me to tell me "what was wrong with my phone" I asked to come pick it up and would not be using their services. They told me I would have to wait until the next day because "my screen and phone wear already taken apart so they would have to put it back together" which is weird because this is when they first told me what was wrong with my phone, so why would my phone already be taken apart before I even asked them to fix it or told them they could fix it. This is super sketchy. I'm going to check my phone in the Apple to see what's going on and as a woman this just feels unsafe. Do not come to this store.

I had an issue with my daughters laptop computer. Mr Sheldon assessed the problem quickly and sent…read morea text with cost and timing. He replaced the hard drive, battery and Installed windows 11 His price was reasonable. I enjoyed my experience with Pro Computers because Me Sheldon is professional, expeditious and reasonably priced. He doesn't over charge you or charge a large fee just to assess your computer. I also took him my other laptop computer, that was laying around the house for two years, to see if he could repair it. He assessed the problems the same day and the repair cost were very reasonable. I suggest that you visit Pro Computer before you use Best Buy or any other place. You will be glad you did.

TOP QUALITY SERVICE! Shipping may take some time depending on the parts needed for repair, but…read moreoverall, the best prices and quick service! I had a broken screen, and it arrived in two weeks during a winter storm. The repair took just 30 minutes! Amazing service--this is the only place I trust with my electronics repair!

Excellent service, explanation and results. Showed clear knowledge of my internet and WiFi system…read moreand was able to quickly assess it and make the necessary changes to improve my network. I plan to use them again for other similar projects.

Contacted Chris at BitSmith based on his reviews. All five stars for a reason. Chris and team are…read moreknowledgeable, professional, timely, and efficient. They fixed poor reception areas of my home. Got me taking full advantage of my gigabit ethernet and even helped with access out near the pool. Could not be happier.

My experience at Apple Cumberland Mall was okay overall & my issue was resolved eventually after a…read morelong wait. I arrived a few minutes early and checked in with a friendly Apple associate. She greeted me, found my name and walked me over to a table with four seats. I waited for over 30 minutes in what seemed to be a troubleshooting area for iphones and while waiting I saw other customers (with phone issues) dealing with various situations. Some were waiting and some were being served. There were plenty of Apple associates walking around with their teal shirts and politely greeting or assisting the best way they could (or couldn't). Another staff member checked on me after 15 minutes, and said someone would be with me soon. There was a woman being served next to me who was visibly upset after working with an associate to solve an issue with her phone, and I heard her state that she'd been there for over an hour. About 15 minutes later another staff member came over to check on me & I asked if I should move over to what appeared to be the table for Mac issues. They agreed and I moved over a few minutes later. My issue was related to a water spill on my Macbook Pro, that damaged my charging port & keypad. I initially tried to resolve the issue with Best Buy - Geek Squad near my home, but the agent was unable to process the ticket after doing most of the work to assist me for an hour and send my laptop out to be repaired. He provided a Geek Squad ticket number & print out and gave me advice to go to an Apple location with it so they could help finish the job. After 45 minutes of waiting, the agent at Apple was able to enter the Geek Squad ticket into his database, collect my payment for repair and take the computer. $300 plus tax and a few business days later my Macbook was shipped back to me repaired. I will note that my Macbook was under warranty (extended) when this occurred . I struggled between a three and four rating because I could see why many customers were upset first hand. My decision to give them a three is because of the long wait time, despite of having an appointment made days in advance & explaining my issue to two associates before being told to move to the proper area to be seen. It was inconvenient, but this location ultimately helped resolve my issue and prevent me from footing the bill for a new Macbook this year. I would return if in a similar situation and pack the patience.

First, go online to schedule an appointment. I did not, as this was my first trip to an Apple…read moreStore. My wait was over an hour. My i16 Pro is less than 1 year old. I explained that the phone was intermittently getting HOT when charging, which leads to a fast draining of the battery as soon as it was removed from the charger. The drain takes about 2 hours, even when the phone is sitting on the desk or otherwise not being used. Miguel tried to convince me a relatively new charging/data cord, bought from a Verizon Store, was the culprit. In desperation, I tried his recommendation to buy an Apple Cord and Brick. It is still intermittently heating up when I charge it. I don't blame Miguel for that. Apple has trained him to do this. However, Miguel left helping me to go on a 15-minute break, forgot about me & moved on to the next customer when he returned from his break. I walked out. The lines were long, the techs were struggling to keep up, but lackadaisical about their time. I spoke with several people lately: friends, several other customers waiting at the Apple Store & on FB. This seems to be an ongoing issue with Apple. They apparently have a plethora of bad batteries & are making excuses instead of correcting the problem in order to keep their profit margins fat. This will be my final Apple phone. I will be using Android in the future.

Shannon repaired my removable hard drive and recovered files for me. He was fast, professional, and…read morereasonable. If you have computer needs, he is the go-to guy in the area of Coastal Brunswick County. Highly recommended!

From the owner: From web site design/hosting, to computer upgrades/repairs/new builds, to antivirus/spyware…read moreremoval, to data recovery/backup, to new mobile device setup, to home WiFi design, we are your 1-stop shop for all things IT. Free initial consultation and free drop-off/pick up service. We usually turnaround most repairs the same day, if parts are available. Web site design/hosting usually takes 1 week from initial design consultation.