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    Services - CompuCareATL

    Data recovery

    Desktop computer body repair

    Desktop computer support

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    Device support or repair

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    Mobile phone support

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    Recommended Reviews - CompuCareATL

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    7 years ago

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    7 years ago

    Great place! Excellent customer service! Fast repair! Fixed my screen on my iPhone 7. Very professional. My phone is good as new.

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    8 years ago

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    8 years ago

    Fast service..low prices....great customer service....they fixed my iphone 6 which was cracked to pieces...Thank you!!

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    8 years ago

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    Ask the Community - CompuCareATL

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (17 reviews)

    Phone screen was replaced in less than two hours. Notified…read moreme via text the minute it was ready to pick up .

    Buckle up. When I…read morecame into the office, told the tech I was having blackout issues (maybe GPU) and then it evolved into blackout and restart issues. It then turned into the PC not starting up and crashing on startup. I got an error message that said I had a corrupt/missing windows file and it needed to have windows reinstalled. So, I attempted to do that locally and the computer had the same result. Since I didn't have a backup computer, I had to bring in my PC to you guys and get it fixed. I dropped of my PC on May 12th and had an in-depth discussion with one of the techs and he said it might be just windows and it might also be a bad GPU OR it could be a thermal issue from the CPU. He suggested that he may have to look at replacing the thermal paste. I asked when it would be done and he said likely Tuesday, May 14 at the latest. I said no big deal, I can make do for 2 days. I left feeling confident I would hear back soon. Since a windows reinstall and stress test doesn't take a skilled tech nor does it take a lot of time. (Maybe 4 hours tops). Fast forward to Wednesday and I haven't heard a thing about my PC. So, I call and apparently the tech wasn't available to do the repair and it would be done by Thursday... Ok, its already late and now its going to be even later. This isnt a tough fix. Fast forward to Thursday. I get off work late after not hearing anything from the office. and your office is closed and I have no way of leaving a voicemail asking where my hardware is. Cool. Feeling pretty frustrated at this point. Friday now and I call again at 2:18 PM and ask what is going on. The person looks up my profile and tells me "We ran a diagnostic and it looks like you need a new windows installed.".................Ok, so you haven't done anything at all. BECAUSE THATS WHAT I TOLD YOU I NEEDED YOU TO DO WHEN I DROPPED IT OFF. I was then told that the tech who is going to do the repair, wait for it, "ISNT IN TODAY AND WILL HAVE TO DO IT TOMORROW". Ok at this point, I have 0 faith in your ability to manage a store, much less actually repair my hardware. I get off the phone preparing to come get the PC and tell them to forget about it. ALAS, the manager calls me and says they have trouble passing off work and apologizing for the inconvenience (He also told me it would be done That day or the day after. Sweet whatever just fix my PC please). I have worked in retail and I understand that struggle so I had patience with them. [what little I had left] Saturday: It's 3:56 PM and I haven't heard a word from the store... so I call them. "Heyyyy so the tech who is supposed to fix this isn't in today so it'll probably be tomorrow." At this point, I'm done. I am ready to come get the PC but I am busy so I cant come get it. Sunday: They open at 12. I call at 12:08. "Where is my PC, Is it done?" -Alic "Hey so we looked at it yesterday but the tech who is going to work on it won't be in until tomorrow so we should have it done tomorrow." "Ok so y'all have successfully 'We will have this done Tomorrow'd me into oblivion so go ahead and put a stop work on that PC and I will come and pick it up today. Thanks for trying but don't worry about it." The front desk lady said ok and sorry about it. I then get a call (not kidding) 16 minutes later. With a voicemail from Crystal saying that the repair is done and has been successfully stress tested. In 16 minutes. Hm. Interesting. I find it hard to believe that a real genuine level of stress testing was done to ensure there are no other underlining issues. Also, I told you to stop working on it.... So I drive to the store to pick up my pc. The lady at the front desk recognized me and said I was "a trooper" "mmhm". She goes back to get the pc and someone else tells me it was updates and stress tested. "what tests did you run?" I wanted to know what was normal? Did they do anything we discussed when I dropped it off? What OS is on it? The first tech said they may try Windows 10 and 11 to see if it reacted the same. I'm going to guess that none of that tested actually happened in the 16 minutes it took you to "fix" the PC. Well, when I asked, turns out they didn't do a complete test of the PC and They gave me a sticky note with stress tests I can run at home..... hahahaha wtf. THEN THEY PROCEEDED TO CHARGE ME FULL PRICE FOR SERVICE. I have never felt more disrespected from a service industry location. Fire your management and restart at this store. Customer service lvl 0. Awareness lvl 0. Reusability lvl 0.

    CompuCareATL - itservices - Updated May 2026

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