Phenomenal service and went the extra mile. I've come here a few times over the past several years and always had top notch service. They aren't nosy or judgy, they just fix your laptop and get it back to you. Not too expensive and not usually slow. Recently, I had a motherboard replaced and the microphone didn't work when I got it back. I brought it back to a former employee named Zuhare, who was the only person I had dealt with on this particular laptop. I had to bring it back several times times for multiple issues. The guy had my laptop for 2 full days and never touched it to fix the mic. Seemed annoyed I even asked. Anyway, I had a few choice words for him, then didn't go back for a few months. I finally decided to go back and the new employee and owner fixed it for me for free within a day. No charge. Now that Zuhare is gone, it is a wonderful place again. read more

I've purchased several computers and various computer parts and accessories from Ginstar over the years, and I've always been satisfied. Their products have consistently met or exceded my expectations, and I've never had a negative experience. read more

Zuhir (sp?) was incredibly helpful, patient, and understanding of my issue. He diagnosed and repaired my custom PC with expert-level comprehension and amazing customer service. What I spent over a month trying to solve on my own, he fixed in a couple hours. Could not recommend them enough! read more

I had a wonderful experience. Julie, the owner, is extremely kind and swift with the work. She fixed my computer, and then I had a wire issue a few weeks later and she was very kind, fixed it, and remembered me. I will definitely be back and highly recommend. read more

Moved to 857 CollierRd. STE 21, Atlanta, GA 30318 inside Howell Mill Village. Still providing the same great service.. read more

Ginstar Computer Cellphone - The New Store Front - Computers Near Me - Atlanta, Georgia

Julie was very sweet and showed great concern, this gave me a feeling of security, l look forward to a long relationship, the store is very impressive. read more

Great computer store with reasonable repair charges.Good communication on letting you know the problem,the parts needed and the cost to fix it. read more

Visited the store today and spoke with Julie, the store owner, her customer service was stellar as before. After review of my PC, the male tech (Nahar) did install the 500 GB hard drive after keeping it the 2nd time. The drives were separated into two partitions; I did not recognize this. My apologies to Ginstar, Julie, and most of all Nahar for the negative review that resulted from my misunderstandings. read more

Ginstar is a great resource if you like to find great deals on used computer equipment and components. They sell new computers as well, but the best bargains are to be found in their refurbished systems and salvaged components. I bought most of my parts for my first home built system from Ginstar. They run manager's specials on pre-built new systems that will blow the price at big box stores out of the water. However, and this is a big however, you're taking them at their word about what quality components they used to build these systems. But that's just the cynic in me pointing out potential problems. Ginstar is definitely not for everyone. If you prefer buying components or used equipment in person rather than on-line, then it's for you. If you have trust issues on used gear or want more of a big business style warranty, I'd shop elsewhere. read more

Ginstar Computer Cellphone - Computers Near Me - Atlanta, Georgia

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I just found out about this place a few days when I decided that it was time to replace my old computer that had been slowly but surely breaking down. I searched online for a place that sells cheap computers in Atlanta and Ginstar popped up. It had good reviews and when I called them I was pleased with how helpful the woman who answered the phone was and the prices she quoted. Ginstar Computers is located on Northside Drive about a mile from Georgia Tech's campus and nearly three miles from the new Mercedes Benz Stadium. It is right beside a Benchmark Trophy Center and is also near a Three Dollar Cafe and a Five Guys restaurant. I stopped by there this past Friday in the late afternoon (December 1, 2017). Northside Drive was busy during this time and most of the people in that area appeared to be college students and young professionals. There was an Asian man and woman working there and I was the only customer at the time. There was also a clean, playful white dog inside the store who greeted me by sniffing my feet and hands as I told them what I was looking for. This place exceeded my expectations. The computers they sell are used but are in very good condition. There is a table full of laptops in the middle of the store and most of the desktops are on shelves against the walls. They have all the computer parts you need and they also do computer repair. You can't beat the prices. They had laptops that cost $175. I ended up purchasing a Dell desktop for $99.99 and a seven foot ehternet cable for $5. The total price I paid was only $114.99. I did not buy a monitor or keyboard because I already had those at home. I also was impressed with the customer service. I use computers every day at work and for recreation but I don't know all the terminology when it comes to describing computer accessories and programs. They were patient with me and figured out what I was talking about when I told them in my own way what I wanted on my computer. The only thing I can even remotely complain about is that on the weekdays the store closes at 6:30pm. I had to rush to get there after work, but I'm glad I did. So far my computer is working better than my old one ever did. I'm using it right now as I write this Yelp. I plan purchasing their laptop in the future. Five stars! read more

A time saving choice This store is very close to Georgia Tech, just minutes of walk. I requested a quote online about the problems of my laptop and they replied me within minutes. I came her twice to get my problem done after school (tho waited 3 weeks for my battery delivered). Thanks for the help from technician Nahar and Johnson. read more

100% satisfied with the a service I get with Ginstar.. my computer went kuput. I was pass due in replacing it I knew I didn't want to buy a new laptop out of the stores because of that messed up Windows 8 ., oh hell no.... I got a used dell laptop with a fast processor and lots of memory.. They also got my old hard drive our my old laptop put it in an external case to work as an extra hard drive and I have access to all my old data that cost was $15.....I suggest if your need computer repair or a replacement this is the place... they get a 5 star ... hands down.. read more

Ginstar Computer Cellphone - Dell laptop - Computers Near Me - Atlanta, Georgia

Awesome computer repair business located on the near Northside. No non-sense, savvy personnel - took the time to perform diagnostics, make recommendations, and clean the computer to that it's running smoothly and quietly once again. An excellent business transaction with a local owner of a local business. Fair pricing, great service, local business - SWEET! - Stephen M. read more

Hard to earn business when the business isn't open during business hours. Twenty minutes and counting..... **UPDATE** Came back and they were open and had exactly what I needed for cheap! read more

Ginstar Computers on Northside were very good in the past. No longer. This week we brought them a slow desktop computer. They said it needed a new hard disk. We asked them to save all software and data on the current disk and reload all onto the new disk. I can't comment on the new disk installation, but the software and data reload was a complete failure. They just didn't know how to do it. We waited over an hour while they tried to restore the data properly, and then we took the computer home. It's a mess. It will take us days to fix everything. read more

We've been using the same software that we love for nearly 30 years for our business. The old laptop running it was done and for far less than just a new computer would cost Ginstar had us up and running and fully utilizing my old DOS program. Thanks again. read more

This dude is not trustworthy. My advice... Take your computer elsewhere. He over charged me, replaced part my computer with old parts and still trying to sell my parts to me. Wow!! read more

Yaye this computer garage sale looking place is great! I found a *new* Power Adapter for my 5 year old laptop! So I bent my cord and the Big Stores wanted me to bend my wallet as well...$80-$100 was the quote I was given for the big stores to ship an adapter to me! Uhmmm no I need my laptop for a class so I decided to pick up the phone book (since my computer was dead) and make a few local calls....I paid only $40 for an Authentic new AC adapter at this place...I'm impressed..It looks kinda shabby on the inside however read more

I travel 40 minutes from McDonough to the Atlanta Ginstar. Why? Because they are worth it. I don't trust my computer repairs nor would I buy a computer with anyone else. These guys know their stuff and almost every computer I have brought from them last at least 4 years. the only reason I get a new one is because of an upgrade. The store is located in a less than desirable area of Atlanta so they get civilized and uncivilized customers. Despite those work conditions they still manage to make me feel welcome whenever I come in. I highly recommend them. read more

I contacted Ginstar computer for help with a virus that had infected my system. It took 5 days for them to clean up my PC . Guess what... 2 weeks later and my system infected the same virus again. Won't try their service again. read more

Ginstar really came through for me at their Norcross location..I bought a refurbished Dell Latitude from them and they repaired it at no cost to me even though the warranty had recently expired. Great experience! read more

Prices on hardware are good but thats it. Every time I bring a computer to this place I leave with it in worse condition than when I brought it in. They kept a macbook pro of mine for a week before they figured out that they had misdiagnosed the problem and still charged me $60 for "diagnostic". The next time I brought one in they put ram in that was not compatible with my computer and now it wont start up. Another wasted trip. Ginstar is not the way to go. read more

Just walked in here today. Don't expect them to let you look around much. A young Asian man was working the counter, he greeted me but when I ask to look through a box of keyboards for one with a serial plug he said " yes but don't make a mess! ". It just seemed as though he thought I was a five year old and wouldn't put things back where I got them. Overall not a great experience and left a bad taste in my mouth. read more

This place is not credible for purchasing power cords. I paid $43 for one just yesterday and they didn't even supply the cord to go to the outlet. Fine, I thought, but at least I can charge my computer now. No dice. I got home and plugged the cord into my computer while using my outlet cord that I had already had for the other side of the charger. It never worked. Not on any of the outlets. The outlets were in perfect order and clearly my lamps, television and other electrical items worked just fine. I lost a full business day to get and return this cord. Then I went to Best Buy to purchase a proper cord with the original packaging. Ginstar claims the power cords are new but I doubt it. They never had original packaging. My guess is they salvaged them from other computers. I will not go back to this place. EVER. read more

the customer service is awful and rude, repairs can take 7 days if they order a part it can take 2-3 weeks and when you call to follow up they get smart with you. They ordered my battery may 23 and i still do not have it, I've gotten the bbb involved and 11 alive...Do not go to northside location, they send 90 % all computer repairs out for service the staff is horrifc...... read more

My experience at the Marietta Ginstar was definitely bad. Not only is there a language barrier, especially with the male manager, but they didn't tell me there were mother-board issues to start with (in which case I may have elected to replace it ). They charged me $140 & still didn't fix the problem. After the first time I took it back & still not a word about it being the motherboard. They just did more of the same (in other words, it still wasn't fixed). I finally had it diagnosed at another computer store & found out the motherboard was bad. Since it was still under warranty with Ginstar, I went back to find out how much they would charge to replace it after adjusting for the amount I had already paid for nothing being fixed. The manager, David, would not give me a straight answer & was quite rude & dismissive with me. I called later & spoke to Sherry, who researched the cost & left me a message about the price. When I called back with a couple of questions, David answered & told me she had left for the day. This happened again the next day. I didn't believe him, but when I tried to get information from him about the price of the motherboard & how much they were subtracting of the amount I'd already, paid he wouldn't tell me. He went on to say that the warranty had now run out. If he'd given me a straight answer to begin with, it would have been within the warranty deadline. I think he did all of these stalling tactics on purpose to make sure the warranty would expire. I wouldn't trust him for anything, nor would I ever recommend him or his store to anyone! read more

good deal on used one but new ones b s . don't take me wrong still good prices. workmanship f u .sorry