Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!

James is my "go to guy" for home & office. PC & Tv issues have plagued me this year. Hard worker…read more Nice young man with great knowledge. Always tries to accommodate with scheduling.

Professional staff, clear information, very good service. I…read more100% recommend Metro Computer for advice on laptop issues, and quick service.

I went to Metro Computer to revive an older MacBook Pro. Customer Service was great and the repairs…read morewere completed in one day. The repair price was reasonable. The store is located in the back of The Peach shopping center and is a little tricky to find. With that said, I highly recommend!

It broke, they fixed it. They did what they said they would for a fair price and were super nice…read more Thank you!

Morons. Literally. I have apple care plus and these guys claim they have to charge me if my iPhone…read morehas software issue. Further when I first came in guy told me they couldn't determine if it was hardware issue. I left called Apple Care, got supervisor on phone told him my issues and said that's 100% not accurate. They have equipment and ability to determine if it's a hardware issue. I called Onyx back, spoke to original guy that helped me in store, he then spoke to manager and said in fact they could run tests to see if it was hardware issue but that if it wasn't hardware and software they'd charge me full price to fix despite me having AppleCare+. Bunch of . Save the trip. Applecare hook me up with appointment at Apple Store Lenox tomorrow.

Brought in my broken iPhone 6 to fix the craked screen on it. They fixed it in less than a hour…read more Will recommend my friends.

I was hoping that he could retrieve some information from my old laptop but these software…read morecompanies make it very hard to do. If you're not a forensic computer specialist, non one is going to be able to repair a hard drive. It's not worth the time and effort and it's too costly.

Very unprofessional and rude clerks without a sense of bare minimum customer service…read more This is my first time ever reviewing anything on here and there is a reason. I came in June 6th, paid my $200 dollars and told my repair would be done by the next day. I come the next day and am told by the clerk that his manager may not have ordered the part and he hasn't spoken to him. I then asked if he could call the manager and he said no. I asked why not and he repliedhe cannot tell me why he cannot call his own manager. At this point I was confused on how any business refuses to let you speak to a manager and can't even get a reason. Then he told me I call back on the following Monday for an update. I declined and asked for a refund after having to threaten to call the police to get my phone back from their inventory. A truly strange and negative experience.

I am always grateful when the owner is available to take a look at my laptop to screen for viruses…read moreor just to get a tune up. He is professional, trustworthy and does good work. His prices are reasonable and he has integrity.

The owner was extremely helpful and patient throughout my visit. Even though my computer couldn't…read morebe fixed, he helped me get a replacement.

I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

On October 30, 2025, I brought my HP Spectre x360 ​​laptop which had a flickering screen, to their…read moreoffice (ticket #9325). I paid $50 for a diagnostic check. On November 13, they sent me an email stating that they had run tests but found nothing, and that opening the case was required for further investigation. However, claiming that the screws were in poor condition, they demanded $80 for this procedure. Only for opening the case! I realized that I was dealing with scammers. I had previously opened the laptop case myself without any issues when replacing the battery, following instructions I found on YouTube. I immediately retrieved my laptop from them and, acting on advice I found online, connected it to my smart TV. The image on the television screen did not flicker. The diagnosis took all of three minutes. Subsequently, I purchased a new screen for $150 on Amazon and replaced it myself, again following instructions from YouTube. The laptop has been working without any problems ever since. Do not get involved with these scammers.

I needed someone to setup a VPN so we can watch the Braves on MBL TV. They were able to get the…read morejob done very efficiently. I highly recommend them for any issues you have with computers or TVs. They are very knowledgeable and professional. Well work the price paid.

Ash was very helpful to help install my new computer and he did it extremely efficiently and…read morecheaply. Very great service, I will use this service again for sure!

My computer hard drive died and i lost over 4,000 embroidery patterns. Data savers found my files…read moreand saved them on an external hard drive for me. Cannot thank them enough. Quality of work was great. Pleasant to work with and saved me a lot of money trying to replace the files.

If you're like me and have a hard drive that randomly crashed, and you have a lot of precious…read morememories a lot of precious files on there. And your anxiety is through the roof thinking you've lost it, reach out to this business ASAP. They did me a tremendous favor getting me my files back. I've lost a lot of people here lately and it's so good to see I could get my videos of them back. Thank you again data savers. I'm sure I got on y'all's last nerve constantly texting and emailing y'all. But at the end of the day it was truly appreciated. I love the speedy and fast responses & the clarity.