Krystal at this FedEx location gave me the utmost customer service I've ever received! I went to 4…read moredifferent UPS stores and an OfficeMax trying to get my seating chart names printed out but I kept getting turned away without a reason why. I'm less than a month away from my wedding so I was feeling defeated when I decided to stop by this FedEx as a last resort. Krystal not only gave me a reason why I wasn't able to print my seating chart out, she also brainstormed up a solution for me to make it work! She didn't stop there either, she made it a personal project for herself to print, cut out, and place my signage out on the paper I provided so I could finish this project. If you're a bride or know a bride then you know wedding planning can be so stressful, but her customer service and act of kindness blew me away! I'm so grateful I decided to come into this location. I provided an image of my seating chart put all together because I'm so proud of how it looks. I'm not good at DIY projects so I wouldn't have been able to do this without her! Thank you, Krystal!!

If you know how to follow instructions the printing out a document should be no problem. The day…read morebefore a football game I needed to print a parking pass. Easy task except I don't have a printer, my office is closed, and the library is on a holiday schedule. OMG. I thought Kinkos immediately. I walked in and asked for help but the self service printers have everything you need. It's fairly cheap to print off a black and white copy, so don't worry about breaking the bank. I was able to accomplish in under 15 minutes. Check this out for next office supply and printing needs.

I needed a battery for my car key fob asap this place was the closest, I was surprised the sold the…read morebatteries I needed. I had a limited amount of time to get this battery and was looking around & didn't see where they have them. I ran into William and he immediately took me over to where they are with no issue and rang me up. Was in & out quickly, I appreciate William for being nice and helpful.

This is one of those places that you go to only because you have to. Lately I have had a need to…read moreutilize the copy service offered here. They have implemented a new process requiring you to check in for service. This keeps your place in line and sends you text notifications about your status in line. The staff is friendly, but works slow. There did not appear to be any sense of urgency. I am certain that I waited about 20-30 min to even let the staff know what I needed. There has to be a better process. Since it took me forever to have something printed, the next time I returned I opted to use the self serve machine. This was more efficient and cost me less. You do have to use a credit card for this option. I will continue to patronize the store, because where else am I going for copy services?!

Good pricing, good product, quick turnaround. I'd use Diamond Prints 49…read moreagain.................................................................................................................,.....,,,,,,,

I needed a super quick turnaround on getting branded tumblers for my sales team that was visiting…read morefrom out of town. Amber was able to help me quickly - providing me with lots of different options, a proof of the design, and hand-delivering them to my office. They were a huge hit with our team!

I didn't know how to go about printing, so I came up to the store. Nevaeh was so helpful and made…read moreeverything super easy. She was so friendly and attentive. I'm so happy with my prints!

Staff is rude and their self print would not take my request so I was instructed to email them what…read moreI needed printed which was 1 page. The older gentleman kept questioning me & it clearly stated to print that page in the email & then they charged $2.95 for one piece of

Dante, one of the service reps always has a smile on his face no whether whether it's the beginning…read moreof the day or the end of the day when you know a lot has gone on before hand, especially during Christmas time where everyone's shipping and have little time to be polite! Dante is always friendly and always so accurate in knowing exactly what my needs are and how to meet them! The rest of the crew is great as well! It's always a fast in and out because they're so efficient! I am really sad when I have to go to other UPS stores and deal with poor service and poor attitudes. These people really rock as far as knowing how to please a customer. UPS store is to the left of the cleaners and to right of the Publix grocery store I will continue to come here as long as I can.

I have had a mailbox at this UPS location for nearly 20yrs. Today I closed it due to Kirsten…read more(unsightly brunette with glasses) sabotaging my incoming mail/packages. Over the years, I have had a few unpleasant exchanges with her over my mail/packages and today was the last straw. Well, I was expecting a package from Canada which was due to arrive on Feb 4/26. The items were for my brother's funeral so when I received an email from these people that my package had arrived, I swung by to pick it up. It was not the correct package so I tracked the package on my phone and saw that it was refused by the receiver (UPS @ 2451 Cumberland). I explained to her that the package coming in from Canada may require a custom fee. She (Kirsten) admitted that earlier in the day she refused a package because they didn't have any cash on hand however, she didn't bother to look at the name of the receiver or inquire what the cost was. I found that rather odd and off putting but didn't bother to question her further. She suggested I call the 1-800. I got in my car and did just that. The cost was $44.99. I immediately called back the store and spoke to Kirsten's dad (older man). I asked him how they would handle packages that required Custom Fees/COD. Her Dad explained that their 'protocol' for packages requiring Custom Fees or COD are: They would call the customer (myself) and confirm whether I wanted them to accept and pay for it on my behalf and then I would in turn reimburse them. My package was redeliverd on Feb 6/26. I went in to pick it up and asked the dad for clarification on why his daughter (Kirsten), would refuse a package without looking at the name and wouldn't even bother to follow 'protocol' given the fact that, yes, I've been a customer for nearly 20yrs. He staunchly defended her saying that maybe my name was not on the package, that I should have given them a heads up about the custom fees and blah blah blah. Sir, I just spoke to you a couple days ago about your protocol!!! None of this sat well with me so I returned by mailbox key and demanded a refund on my mailbox. The only thing consistent in this place is POOR, UNFRIENDLY, SURLY CUSTOMER SERVICE!!!!

Wasted 20 minutes going in this building. Needed to get two documents notarized the place closes at…read more3 o'clock Monday through Friday.

Guess I got to drive a little further from work to avoid their unscrupulous "handling fee".read more

I've lived in this community for several years and each time I visit the store I'm always met with…read morefast and efficient service. Recently, I had numerous returns from a cancelled trip and Ebonie was pleasant, professional and personable. I really appreciate her patience and encouraging words, she is a great assest to the team!

Outstanding customer service by Vince and the other team members, convenient location, and great…read moreprices.

I last minutely needed a CD project done for my birthday & Joshua was a huge help! From helping…read morecome up with ideas as I was going on. He ever did it in a quick turnaround. It's rare that businesses have CD print in and I'm so happy I found him at the right time! Great customer service, awesome quality, and convenient location

Great customer service response time is extremely quick. Pricing was very reasonable and they…read morereally go above and beyond.

Working with Aaron has been a pleasure since day one. He reached out to me, was not pushy, and you…read morecan tell his first priority is establishing a relationship rather than making the sale. He and Aaron Daniels (the owner) took the time to give me a thorough tour of their facility, explaining the full process from start to finish. It was clear the employees enjoyed working there - culture is extremely important in our company, so we like to partner with other like-minded companies. I will definitely do business with them again!

Dedicated, Smart, Personable. Aaron is a true sales professional with the uncanny ability to…read moreconnect with people. He is a fantastic sales person that is always cognizant of his client's needs and exhibits exceptional customer service skills. Aaron always has a positive, can-do attitude that makes working with him a pleasure... it's been a great experience working with Canterbury Press.

My little one had a project for school and we needed to print a few things. I placed the order…read moreonline and that was a pretty quick and simple process. Once I placed the order, I received confirmation of my order along with the estimated pick up time so I knew exactly when to grab my order. Located next to the Walgreens just past the Cumberland Pkwy intersection at Paces Ferry, if you're not paying attention you could miss the turn. When I walked in I think I was surprised at how busy the shipping area was but luckily for me there was only one person in front of me needing assistance with printing services. Unfortunately the person in front of me needed a lot of help and I waited about four minutes before another associate greeted me and asked if he could assist me. I let him know I was picking up an online order and he asked for my name and quickly grabbed my order. I appreciated that he reviewed the printed material with me and made sure that I did not need any further assistance. A decent experience but I think if someone had simply let me know "hey we're busy but we'll be with you shortly" that would've gone a long way.

I called ahead of time to find out what the extra pricing would be on card stock color printing but…read moregot a different quote from Justin when I arrived. With the assistant manager standing next to him I explained to Justin that the quote was $.10 extra for the card stock and each print was $.59. He said no it's $.30. I showed him my phone the time that I called this location was 11:30 am. In trying to find out who I might have talked to, I asked him if the assistant manager on call was here at 11:30. Justin's reply was "I can't give you his schedule!" I replied I'm not asking for his schedule I'm just wanting to know if he, The assistant manager, was here at the time. Because it could in fact be him. Justin kept saying I can't give you his schedule. I asked Justin if he, himself was here at 11:30. Justin said I can't give you my schedule. Again I replied I am not asking for your schedule I'm just asking if you were here at 11:30 when the person I talk to was here because I had called at 11:30. After much frustration he finally showed me to a copier and he Had trouble working the machine. I told him if the price was going to triple for the Card stock, I only wanted one copy. At check out I was in fact right, it was $.10 extra for card stock paper. I called the assistant manager Alan over and he said yes it's $.10. He also helped me with getting the right orientation on my final print out. Since he was standing close to Justin, I turned to Justin and ask Justin " did you hear that your manager agrees with me?" Justin said "I don't want to talk about it" Truly there is training in professionalism needed here!