I've been in here twice. My first experience was very pleasant. I was helped by a gentleman who seemed to enjoy his job and was friendly. Today the girl I had was in SUCH A RUSH! The type who likes to talk as fast as they can to emphasize that they are busy. Oh and she was tapping her fake nails on the counter for me to hurry up. I saw her do it to multiple customers who were all just as put off as me by her unfriendly attitude and rushing around. Won't use this location ever again! read more

I'm impressed on the customer service at this location here in Manteca next to Safeway 2 in particular since the moment I walked in Ana and Laura greeted me in they seen me struggling with some boxes Laura came to help me carry them. Ana helped me very talkative and nice while Laura sealed my boxes and helped me get my labels printed Ana was scanning them in . Ana let me know about all The services they offered . Wow very impressed great team work these 2 girls have . Honestly Impressed will be coming back when I'm in town again . Owner should be proud of having good employees like this read more

I have used this store for both shipping and notary services and have been happy with both. The good: Shipping is easy, staff is helpful and informative and if I am dropping off an item with a prepaid label they give me a tracking receipt. Make appointments for the notary The needs improvement: Even though we made an appointment for notary, we found out they book more than one at the same time and it's first come first serve which they do not tell you when you make the appointment. At times, the add on price for the shipping convenience seems a bit high. Good in a pinch. read more

Very nice, friendly staff. Thanks Leah. Will be coming back for sure for convenient location and friendly staff.

We went into this store and was helped by Leah. We was by herself but was able to help all of her customers with excellent customer service. She informed the customers that she would be right with. My husband and I were very happy with Leah's service, she went above and beyond to help us. Keep up the good Leah, we appreciate you! read more

Visited today again hoping for good customer service today and may I say YES!!! Got the same girls as the first time Ana she's always so talkative so nice always a pleasure and the other 2 Laurie and cinthia these 2 together super funny n great customer service that's the customer service I want in my business they get along so good . The other 2 same as the bad experience I got the last time still look like they hate their jobs specially the short blue hair one man just looking t her with bad attitude makes you want to run away from her but the other girls made my day thanks for all your help ladies I'll be coming back for sure !!! o I should be proud for these 3 hardworking ladies thanks again ana for the info on marketing you offer will be back read more

I've been in here twice now for notary services and both times the staff was very helpful and quickly assisted me. Excellent customer service, highly recommended location. read more

The best service. The girls there treat me like family. Always greet me with a smile and are super accommodating. Glad I chose ups for my mail box. Truly amazing. read more

I am writing a review because of the customer service i received. Christina in perticular, helped me with my shipping problem. She went above and beyond to help me. I have noticed her on a few occasions helping other customers along with other staff very efficiently. The girl knows her stuff! She is definitely and asset to your company. read more

Desiree is the shit. She is a kick-ass worker w a higher standard for work and professionalism. Her flow is consistent, supportive and doesn't stop. I am not easily impressed and do not trust many people but I explicitly trust her and her working knowledge of our country's shipping systems. She is hard working and does it all w focus and a smile. Really grateful that she works there. Thank you, Desiree, for consistently going above and beyond. Give this woman a raise! read more

My mother and I came to this store. Few days ago. I had a package to return and my mother want to ship a package. We where greeted by Desiree. She was so friendly and very funny. Great personality. Was very helpful. With my mother packing and just really nice to talk to. Great customer service. Everyone there was so nice. Great fun environment for customer service. Thank u. Desiree for being very helpful read more

Came to this ups store for notary. I don't live in the area but I heard good things about the staff. Had a little complications on my end. But Ana worked with me she was very friendly and welcoming. I see bad reviews on this store and it just saddens me because they have awesome employees! Thank you for doing my notary Ana! Life saver to get my car lol read more

I rarely send packages and deal with that kind of nonsense! However, I needed to send something to a family member ASAP and decided to go to this store. When I arrived, I can tell they were busy but I was very impressed with the service and the store manager! I could tell she knew her regulars and the love was there! I am a School Counselor now but worked retail through my college days and know amazing service when I receive it! Keep up the great work! read more

My wife and I went here to return an item, and Leah made the whole experience very easy, actually enjoyable, excellent customer service! My wife was returning two boxes of shoes in a large Zappos box, and right before our eyes, Leah cut the box down, and made it the perfect size, it was something else! Expectations exceeded! read more

There was great customer service at this UPS. A worker named Bree helped me with any questions I had. She was great.

I love this place, totally on point with communicating with their customers providing a fast and accurate business setting. Thanks to Ana and her staff they got me in and on my way to a buisness meeting that would have left me late anywhere else. Thank you Anna and the staff at The UPS Store!!!!! read more

This store has an amazing staff! They're personable, efficient, and very competent. They work well as a team and individually as well. They're very accommodating and fast! They get you in and out in no time so you can be on your way! read more

I absolutely love this UPS store Lol it's craZy because I had intentions on going to the one on N Main st but when I drove by I was like nope and kept going until I got to the one on south Main Street. Every since my first time here I've always been helped. Ana and Ariel both go above and beyond I've built a relationship with both and I love the help I get even over the phone if I'm unable to make it in so I give 5+stars read more

Leah was very helpful and quick! Drove from modesto to head here for the second time due to a great experience last month with Ana !

Superb customer service, i have been there a couple of times and have no complaint and Anna is bilingual.

Went to this store today! Great customer service and support! Very professional and their staff was courteous! I will be recommending this location. read more

This UPS store has provided probably the best customer service I have ever seen/had in my life so far. My boyfriend and I were moving accross the country to New York City and walked into this store with all our stuff packed into 5 giant boxes to send to ourselves whilst having a flight to catch that night. Instead of discouraging us about our decision, Ana the manager was nothing but amazingly helpful with everything. She helped us unpack and split our stuff to repack into multiple packages in an incredibly timely manner that we were actually able to ship for a price way under how much we were intending. Ana and her team exceeded my boyfriend and I's expectations, the positive attitude that the whole team had about the whole situation and how supportive they were made for an experience neither my boyfriend or I will EVER forget. We owe them all the thanks in the world. read more

This is the best UPS store I've ever been to. We were new in town about a year ago, and the gals that work down there are so welcoming, it gives you a bounce to your step. Anna(#1) is my girl! Always helpful, and on top of it. Sometimes I stay longer than I need to just to chat, and I am a busy single mama! Keep up the good work ladies, and thank you for your amazing customer service! read more

What great service! I had a package packed up and shipped from this location to me in LA, and Mandy was exceptional! Great communication fast service and especially super friendly! I had picked up something off craigslist and I need it delivered. The Sender did not want to even package it for me, so I had her bring it in to this ups which was local to her and Mandy the ups employee took care of the rest. I'm so thankful for her great service, even long distance! and recommend this UPS store to anyone! read more

I LOVE this store and my personal mailbox. They go above and beyond with a pleasant attitude about everything.

I was in the store last week to mail a textbook to my daughter at school. There was a mix up in shipping, I was stressed out and pressed for time. The staff at The UPS Store were helpful, knowledgeable, and kind. They went out of their way to help and I can't thank them enough! To the two young ladies that were working that day; you two were awesome! Thank you again! read more

i went yesterday a really friendly girl she had tattoos in the hand helped me and another older lady she had a accent so nice and courteous but this time I had a other short thin light skin lady man she was rude attitude her face said it all she's in the wrrong business she kept gossiping about some other worker didn't pay attention to me at all bad for business I think her name was marisol or Mari something . 5star for the other two from yesterday 0 for today read more

Ana help me a lot.she is wonderfull worker and so honest . All staff members so good I love this place Keep doing the good work ana read more

I've never had a problem at this UPS. I just ship out packages. Staff has always been friendly and helpful to me. I continue to do all my shipping business here. read more

Today is Christmas Eve, and they are open until 3:30pm. Brad literally calls my husband just to let him know that we've received packages in case they are Christmas presents to come pick them up today. I mean thats pretty rare. Other locations can care less of when you pick up your mail as long as you pick them up. Tells you a lot about this ups. Never has one item of ours gone missing here. With usps...several times as well as the ups in Tracy. Although we don't celebrate Christmas, that was a very thoughtful gesture. Thank you Brad! read more

Ana Arielle kaili Mandy are awesome at helping me with my shipping needs I'm new to shipping stuff on eBay and these lady's make my job a lot easier. Thank u I will be returning daily for my shipping needs. read more

Friendly staff but their copy machine wasn't working properly thus I couldn't make copies out of a flash drive. They said that I had to use the internet and then email it to them. There was no way I was going to give out my personal info! read more

Anna is fabulous in customer service! All of the employees have been wonderful through out the years when I've had a need to go in. They know what to do and are friendly and courteous! Anna saved me big time from a problem. They are the experts in what they do. read more

Arielle, Ana, and Mandy are always so friendly! I love this ups store. They make my life so easy! I email my shipping labels for my packages and they always have them printed and ready for me to buy and put on my packages :) great customer service A+++++++ read more

I walk into ups as soon as I walked in I am immediately greeted with a warm hello, and "how can I help you " Ana immediately assisted me and helped me with everything needed to send out my package. I had a question about some graphic services, and Leah was prompt to answer my questions with quotes for the future. As soon as I needed assistance with printing the lacking slips, Mandy came to my rescue and helped out. On my way out, The girls gave me a customer appreciation pen, reminding me what store I love to come to for my shipping needs. read more

I had a large piece of artwork that had to be packed and shipped international. Arielle and the staff at the store were amazing. I have never had a transaction that went so smoothly. She took the piece from start to finish. I know they teamed up to do the packing and it was beyond perfect! The communication was awesome - she even spoke to the art broker regarding the shipping. I hope this review gets to her with a big "thank you"! read more

These ladies here are fantastic!!! Help save me money and get my sons keys on the road to him ASAP!!

I went into this ups and I was most likely a very annoying and difficult customer. I needed about 10 pictures printed some in color, some black and white and all in different sizes. Anna was the associate that helped me and she was the absolute best 5 stars all around for her. She helped me and took the time to make sure all the pictures were exactly what i needed. I will be coming back to this location just because of Anna. read more

$12.50 for a book of stamps is outrageous, a stamp is only .49cents!!. I get markup up but that is just ridiculous. I definitely will take my business else where, makes you wonder how much EXTRA they are charging for other usps services read more

I have used this ups store for almost all my drop off boxes. Working for a local business, it feels like I am visiting this store weekly as I have a lot of packages that need to be shipped. The girls at this store are so nice and always seem to get me in and out knowing that I'm always pressed for time. Last week, Ana was a life saver. I dropped off a package and completely forgot to get a receipt. I did not realize that I forgot my receipt until later in the day. I immediately called the store and Ana went above and beyond to help me out. I was calling to see if there was any way I could still get a receipt with a tracking number for my package I previously dropped off that morning. We were on the phone for about 10 minutes when she was able to locate my receipt. I was so relieved when she found it! She was also able to email me the receipt, which saved me a trip back down there. I was so impressed with their customer service. She went above and beyond to help me and I appreciate all her hard work. This will always be my store for sending out packages. read more