I worked for a gentlemen that would always send me to pick up us mail "at the box" at this UPS Store and every time I came in I was greeted with a smile and a hello. Very friendly and basically a nice place to get your shipping on. Occasionally I was required to ship some media items out and that wasn't a problem at all for them. I just feel that this place is a reliable store and the location has its moments. My only complaint would be that you have to be careful backing up because cars fly down that parking lot. Also don't be scared to talk about how football is waaaaay better to watch than baseball with the employees. read more

The UPS Store - Working hard, or hardly working? - Printing Services Near Me - La Mesa, California

I have used this store many times. I have been very happy with the service I have received. Last time I was there Cody and Steve were so helpful in helping me return an Amazon item since I did not have the bar code. So far I have been in and out quickly and it is easy to run in and do the business I need to do. read more

U.S. PASSPORT PREP: I was preparing to send my passport in for renewal when I stopped by this place looking for one of those padded bubble envelopes. (The nearby 99 Cent Store didn't have them.) I was happy to find the envelope here, but happier still to find that this place could also print my application from my flash drive, as well as take my passport photo and print, cut & staple it to my application. The only thing left for me to do was send it all USPS certified mail, and they were able to do that too, which saved me the dreaded trip to the Post Office. That alone was good news, eh? Incidentally, there was a customer already in there when I walked in, but I was still greeted and assisted instantly - no waiting. While I was being assisted, several other customer also came in and were assisted & dispatched without any of us having to wait. I wish every business was this efficient and customer oriented....at least on this day, thanks to Matt and Emily, who were both friendly, professional, and super efficient (can we clone people yet?). read more

I always feel unwelcome here by employees. It's like they pick and choose which customers they will treat them better.

I ship all my ebay sales at this ups store. I have dealt with most of the associates and they all have been friendly and efficient. -Spencer read more

Matt and Jason are the nicest employees EVER! Every time I come in, they are respectful, polite, and treat me as an esteemed guest. Even when I feel like I'm bothersome for bringing in multiple returns for Amazon, they have always happily helped me secure everything for shipment. I am so thankful for such great staff at this UPS location! read more

I needed to receive a fax today. (I didn't even know people still faxed things). Anyhow, Bill over there has been nothing but nice and cheery on the phone. I have heard only nothing but smiles and helpfullness over the phone. cheers! . read more

These guys are awesome. Matt helped me with my shipment and packaging; and he exceeded my customer service expectations. Jason and Rebecca were very friendly and pleasant. You can tell they love their job. They all pride themselves on customer service. My visit was fast, friendly, and funny (they literally make sure you leave with a smile :)). Can't wait to come back. Thanks guys. read more

I've been coming here for many years. I literally refuse to go anywhere else. The entire staff is caring, professional, attentive, and fully knowledgeable on packing and shipping issues. The store can be very busy; people come here because it is simply top notch. The staff's efficiency makes for short wait times. Today I had a wonderful experience with Cody, an employee new to me. Kind, personable, detail oriented, and managed the group of five waiting customers with ease and aplomb. All after having had a fender bender en route to work. Some of the best customer service I've ever had. Kudos to Cody. read more

I rarely post reviews, only when exemplary service is presented. Cody at UPS was zooming the other day. He was able to assist 3 customers at once, working diligently to make sure no one individual waited. With his speed and knowledge he helped save me time and money. Appreciate all your help and will definitely look to this location in the future. Thank you for all your help. read more

I was moving across country and needed to ship a fair amount of things to my new apartment. Emily helped me by walking me through different shipping costs and box sizes. I packed the box but it ended up being too heavy so Emily and Cody helped me repack my things, helped wrap things, made sure I got the best price, and we're just generally extremely helpful. They went out of their way which was much appreciated amidst the stress of moving. They're wonderful employees and this is a great location. read more

Super fast service, never any lines, and the employees are always friendly. Parking directly in front is rare, parking is easy to find except during peak restaurant hours. read more

Matt was very helpful and polite. He was friendly! Will definitely only use this ups store from now on!

The team at the UPS Store in La Mesa Ca on El Cajon Blvd is exceptionally helpful, friendly and efficient. Their friendliness is genuine. They respect all people who walk into the store and give them assistance with a smile. read more

This is the UPS Store for me, and should be for you too! We have been preparing to move cross country, so lots of stops in to scan, copy, and have our luggage boxed up for shipping. The best part is despite being busy with a lot of customers, they handle it with grace. They don't rush you but they manage the line so well. I really appreciate the effort and this made what was a stressful time very seamless and and worry-free. read more

I had to come here quite frequently over the past couple months for a bunch of returns, and each time it was either Jason or Matthew who assisted me. They are both extremely helpful, friendly, patient and have great customer service skills. I hope they are recognized for these qualities! read more

This store can always take care of my shipping needs and even has a couple notaries on-site. I even had a package delivered to my address with the wrong address with no such address on my street and no one by that name lived here. I took that package up to this store and they told me it was not a UPS shipping label, but the Amazon delivery service and Amazon would take care of it. Good service here! read more

The staff at this UPS location are friendly, efficient and helpful in taking care of my shipping needs. Matt has helped me on several occasions and is always ready to help with whatever crazy shipping situation I bring his way. Today, he helped us pack up some belongings that will advance to my husband's new duty station (military), and he explored several options to help us get our stuff there and move on to the next item on our moving to-do list. Thanks for your help, Matt! read more

Good staff there.Good customer service of course. Everyone is nice and helpful, help a lot. Definitely much better than usps...

Emily was great help . I forgot to put apt number in my package. I called and she went through all the packages for the day . Called me back to verify and caught it before it got sent out ! Nice young lady and went above and beyond to help me . Thanks again read more

They are quick and have a notary. Just make sure not to try and get her to notarize anything on her lunch break it's best to cal first. The guy at the counter is amazingly fast and accurate. read more

I have a PO Box there and often ship out of this location. They do get somewhat busy, and the wait could be 5 to 10 min. They are busy for a reason, I have never had a problem with the service and the attitude is always up beat. I have been using this place for over five years now. The Donut Shop Tactical Equipment read more

I've been going here for the last four or five years for my shipping needs. Matt (i think that's his name) and the team are very nice and helpful. There is hardly ever a wait. I highly recommend this UPS location. read more

Favorite UPS store specifically because of Matt and Wally! Matt was great in taking my Uverse return! He was very knowledgeable and made it a point to tell me to keep the receipt in case the company misplaced it. I appreciate that so much. Then Wally took over to help me with an Amazon return. Well done, gentlemen! I'll keep coming back! read more

MILITARY shipping: beware this UPS location does not have the "declaration forms" needed to send out to FPO APO addreses. Way to support your military UPS. Disappointed. read more

Went there because I needed to return a receiver to dish network and they were all super friendly the older gentleman helped me get the asr so I can send the box back prepapyed once I did that I went back and sent it back no problem . read more

The UPS Store - Printing Services Near Me - La Mesa, California

Went in here this morning when they opened and received excellent customer service. The gentleman went above and beyond to handle all of my requests and never complained. He didn't push anything extra and let me make my own decisions. I will be back. read more

Was there for about an hour because I had to wait for a fax to come in. I'm new to the area and the employees were amazing answering questions where to go in town while I was waiting. Super friendly, super helpful. Matt got everything taken care of for me perfectly. This is the 2nd time in this UPS and both experiences were great and they got what I needed done fast. UPS stores are privately owned and this one is worth going out of your way for. read more

Matt and Rebecca were super friendly and they went above and beyond in helping me get my packages out! Down to earth people that know what they're doing and didn't make me feel like I was a headache like every other mail store. My forever UPS store Thanks you guys ! read more

My boyfriend and I came here and were more than satisfied with the service. Matt helped us out and was super friendly. He boxed up a couple of returns we had and gave us some tips on how to return quickly and efficiently. The location is a little hidden so it doesn't get too busy. read more

Best UPS store ever! Always greeted with a warm welcome by the store associates and they are efficient at shipping out your packages. I really appreciate that as some UPS locations could care less about how they package your stuff let alone remembering to ask if you want your tracking info. I come in quite frequently to ship / pick up packages and go out of the way to go to this UPS store (have another one down the street from me) because of the service I get here. read more

Matt at this ups store is great I had had a long day and had a few things I needed shipped not only did he explain all my options and what each would cost, he turned my day around and had me smiling when I left! Great customer service I highly recommend. read more

Cute location! Came to fax over some paperwork and the staff were very nice and even made jokes while I was waiting. They are super friendly and knowledgable and you can tell they care for their customers. read more

Talk about amazing service! Had to specifically find a UPS store to drop off my ATT uverse equipment since I just disconnected my service. Called in first to make sure this location would help with that, which they assured they did and kindly reminded me to bring my account number. Pulled up right in front of the store and they must have seen me coming up with a big bag so Jason greeted me with a smile, an open door and ready to grab the bag from me! He got me in and out of there super fast. And he had jokes! Overall, an entertaining experience with stellar service. read more

Got documents notarized here a few times and got excellent service every time. Super fast and very helpful employees. Thanks so much guys

I tend to gravitate towards this UPS whenever I need ups services. Even though I live in between a few of them. The customer service here always seems friendly in a real life sort of way. I like the crew. I like the store. My packages always seem to arrive at their destinations.. So with the service I have no complaints and probably will continue to gravitate towards this location. read more

Was so easy to ship something. They did everything, I didn't even need to bring a box. A little expensive though.

Such great customer service. He handled my packages and keys after knocking down a long line before me. He was having a great day and was hoping everybody else would have better. read more

The two guys "working" here were interesting (Beavis and Butthead, maybe?) . I felt like I was bothering them and their lack of enthusiasm and people skills was amazing. Eventually got my package weighed, insured, labeled, and paid for (except label was wrong and they had to redo it) I was not sure my shipment was going to make it out of the building, nevermind to my destination. read more

I think I would have lost my mind if it wasn't for Matt. I was having difficulties with the online customer service for UPS & I'm so glad I had Matt to help me. He was very kind & beyond helpful. He gave me helpful information & was kind enough to update me on my package until I had it in my hands. Thank you so much for your help, you are awesome & I hope everyone to come into this store gets help from Matt! read more