8:20 26 I went into this business to have a form faxed so as I called the company where I was sending the fax to they said they received the fax but it was crumbled on their end so I call Postal Annex in Lemon Grove spoke with the older gentleman and I was explaining to him what had happened and he wouldn't hear anything I was saying all I asked for was a refund and I would show him the form that was crumbled very rude their prices is off the Richter I would never go back there again the person that received the facts forward me a copy in the form there's no way you're able to sign it at the dotted line so on and so forth so I'm good bad customer service read more

The people working there do not want to be in business, these reviews do not lie. They are rude and not helpful in the slightest. A 1.9 star rating is truly crazy, but they earned it! read more

He's ripping people off ! 1.99 for a single print ! Not even colored ! I went to another location and they chargers me .39 cents for a single and he's charging 1.99 read more

PostalAnnex - Notaries Near Me - Lemon Grove, California

I was charged $119.00 to send bubble envelope. For a 2 day delivery I found out it would only cost $24 USD. Why the mark up? The place has gone down hill, dark and the only two people are the old South Asian Indian. So it was slow, the place is crowded with things, dusty and dirty. read more

Super shady experience. I walked in needing to make some copies, and they just got started without mentioning anything about pricing. I ended up making over 500 copies, only to get slammed with a bill charging $0.49 per page! And they had the nerve to say they were cutting me a deal--apparently it's usually $0.99 per page?! That kind of info should definitely be shared before you start racking up that kind of cost. For comparison, I'm used to paying around $0.20 per page at the UPS Store. This place is a complete rip-off. If I hadn't been in such a time crunch, I would've left everything and walked out. Save yourself the headache and take your business elsewhere. read more

I received some of the worst customer service from this establishment that I've ever had. There's an older gentleman and a middle aged gentleman and the middle aged man is incredibly condescending. My husband has also had had incredibly poor experiences on multiple occasions with the same person. We will never give our business here again. read more

Not an actual UPS station. They cannot accept returns or scan barcodes. Horrible customer service. Go anywhere else.

Good services very helpful. Quick speedy service, would recommend coming here to drop packages off.

I needed to mail 2 items, both without packaging. I was way over charged for a flat rate priority envelope that would've been at best $11 and an oblong package that weighed 3 lbs that would've been $16 at USPS. I was charged $67. I should've trusted my gut and known as soon as I saw the state of this dump that I should just turn around and walk out. I will NEVER be back even if it is to simply drop off a package. ACAB read more

Great customer service! I was running late in the evening on Saturday February 7, 2026 looking for business that provides notary services. I drove to the Post Annex in Lemon Grove. As I jumped out of my car, the store clerk was about to close the store but saw me rushing to the door right at closing time of 4:30pm . He agreed to take me as his last customer before closing the store for the day. He was kind, friendly and made my day. He deserves 5 stars!! read more

This postal annex location is providing some accessibility for Lemon Grove. This is better than no accessibility. That being said, I'm not a fan. I can't appreciate the 25% up-sale of stamps, selling previously used boxes for shipping and charging people to drop off outgoing mail at this location. If there is a penny to be made, this store will find it. read more

do not go here!! I already reported this location!!! Man at counter is nickel and diming. Went to drop off ready to be shipped pavkage and he was asking for .50 cents! I have shipped at other locations and never been charged! horrible!!! do not come here!! Shut this place down!!! read more

I have used this location for over 15 years for everything from Live Scan, Notary, and shipping. I've had a couple of issues in the past, but nothing that has resulted in me not going back. Until today. We went in this afternoon for the Notary service. My husband and I were meeting my mother there, we were coming from work and she was picking up our son from school and meeting us. All three of us were getting our signatures notarized. My husband and I got there before my mom and started signing everything so she wouldn't have to wait a long time for the process to be finished. She's been diagnosed with a blood cancer and her levels have recently doubled, meaning the cancer is back, so she tries to avoid being in close contact with others due to her compromised immune system. So I wanted to get her in and out. After completing the notary, the guy, who was also helping 2 to 3 other people while also helping us, handed the payment part of the transaction over to another employee. I handed the employee my card, I wasn't told what the total was, at any point during the transaction, not even when he took my card. I had to get this done so I was going to pay whatever the fee was. I was reviewing the documents when I handed him my card. I was sending the docs via FedEx to my mortgage company and was leaving the package with them to send and wanted to make sure the docs were complete. He swiped my card, handed me the slip to sign, I stayed a few more minutes making sure the docs were complete, put them in the FedEx envelope and asked if he would send them out. We exchanged good byes and my mom and I walked outside. I went to her car to get my son's backpack, we hugged and I walked back to my car. We live in Hemet but work in San Diego so we hit the freeway when we left and after about 10 minutes, I fell asleep. I woke up to a message from my mom that said the guy from Postal Annex called and said they charged me the wrong amount and that they weren't going to send my package unless it was paid. Ummm WTF?! First of all, I had no problem paying whatever the fee was. THEIR employee rang me up, no one ever gave me a total. We stood at the counter for at least 5 minutes after he rang us up, then were outside for another 5 minutes or so after that. So it's not like we were trying to dodge paying them, I paid what he charged me. But to basically hold my MORTGAGE loan documents, that are time sensitive, hostage is definitely enough to make me never go back to this location. You don't play with something as important as home loan documents when YOU were the ones that charged me the fee. I didn't tell you how much to charge me, I was never even given a total so I had no idea if I was charged correctly or not. I didn't even look at the credit card slip until after I spoke to my mother. At this point we were already half way home and my mom said she went down and paid it because she wanted to make sure they sent the docs. Now I wish she would have taken the package back from them. I sent it with positive, thankful, hopeful vibes and this dude threw all of that off with his negativity. Maybe approach your customers differently, rather than threatening them, be accommodating since YOU made the mistake. I could have stopped to pay it tomorrow or paid over the phone if you had waited to speak to me. Instead, you stressed my mom out so that she felt she had to go back in right that second. Maybe you should focus on one customer at a time, rather than helping multiple people all at the same time, so YOU don't make mistakes like this. May you have the day you deserve after darkening a positive event, I don't want your negativity or the karma that is yours. Never going here again, for any service. I should have stopped going to him after he argued with me about a Notary I needed done a couple of years ago. I was signing by Power of Attorney for a customer, he had notarized several things for me in the past that were the same type of transaction, but on this day he said that he couldn't do it since I was using Power of Attorney. I had the proof of POA and told him that he's not notarizing anything other than my signature. He's stating that I am the person who signed the form, and he verified that using my driver's license. Instead, he argued with me and said he couldn't do it and it made zero sense to me because he had done notaries for me several times before this, for the exact same situation. I told him that and he got defensive and said that he would never have notarized anything like that. I should have just stopped giving him my business at that point. I don't even know if what he did today was legal, it seems like extortion to me? Holding someone's documents for payment?? Might be worth looking into. Avoid this place like the plague. read more

This guy cannot cut keys. Both keys I had him copy failed to work, and when I returned to get them fixed he refused service after being offended that I questioned his key cuting ability when he could not see the flaws. read more

I have always had a good experience here with my returns. The gentlemen is always nice and effective. Not sure about all these negative reviews so I thought I'd write my experience as I keep coming back read more

I don't really use this store for much other than dropping off FedEx or UPS packages, making a few copies, or buying stamps, since it's closer to my house than the post office. I've never had an issue with my packages not getting where they need to go. The guy isn't overly friendly but I'm not looking for a best friend, just someone capable of getting the job done. read more

PostalAnnex - Notaries Near Me - Lemon Grove, California

over charging find another location. did not accept my form and tried to charge me too much

Had a amazon drop off and they charged a space fee of $4 thought that was a BS Fee. Other reviews had reported other BS charges. I hope corporate looks into this read more

Have been coming to this location for a good 10 years due to the convenience of it being close to home and I told myself I was going to stop one day. Service has always been awful but I could deal with that because they completed the task at hand. Went in there today to have form notarized from the DMV to get my dealers license. I walk in and the gentleman sitting behind the counter do not get up out there seats or say a word until I greet them first. Then I say I need this form notarized the last one you completed for me was not accepted by the DMV because my DBA name was not included. He proceeds to tell me that he can't do that, it's illegal, no one will be able to do that. And when I try to show him my DMV portal with the information left to me from them with specific instructions he walked back to his seat and would not get back up and said "tell the DMV to find you a Notary". Was forced to go 15 minutes away to Copy-It- in La Mesa and the nice gentleman had me on way in about 5 minutes. Will be going there every time. Stop giving this location your money, they are ran by terrible management. I never leave reviews because I run small business and wouldn't want anyone bagging on me so I get it . But I had to share my experience something definitely should change. Ps, They sell old candy and never replace it. read more

AVOID THIS SCAM PLAFE AT ALL COST!!! Please don't ever print or ship at this place. He ripped me off for $1.99/paper black and white printing and then $0.50 for printing fee. This place is a Scam. That's insane for $2.50 for a printing. read more

Im writing this review because I'm so thankful for the gentleman that runs or owns postal annex. I was in there on Saturday sending a package. I had a gift card it was for 100.00, I thought I would be able to use it for my purchase. The gentle said no you can't use gift card. So i laid it on the counter so I could get my cash out to pay. Then the gentlemen sled the pkg. to me to put on the ups cart because UPS was there to pick up. So I slide the pkg. across the counter the gift fell to the floor. When I realize I didn't have the gift card the business was already closed. So I called today (day after labor day) to see if he had It and he did. I give this Postal Annex a five star for the gentlemen being so honest. THANK YOU again so very much read more

Wayyyy. Overpriced. Slows. Disorganized. Personal Identifiable Information lying around (PII). Wanted to send a Manila folder about 12" by 9.5" to a friend who's oversees. The folder itself was $4. Total came out to $45. For a small Manila folder? I asked, why so much and he said it's due to it being sent to FPO. Save yourself money and time and go directly to the post office. Additionally, there were two documents that seemed to have been faxed/printed from previous customers lying around the countertop. The man tries to take care of two people at a time but ...it was still pretty slow. read more

PostalAnnex - One of several paper copies of old customers lying around on the counter top. - Notaries Near Me - Lemon Grove, California

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My fedex that was shipped 12/2 is still in San diego. When I called him, he was very rude and not helpful at all. I will not be using them again read more

Needed to use Federal Express to ship a box with a prepaid label. THIS STORE CHARGED 50 cents for a receipt. Then had the nerve to ask me to place the box in front of the counter on the floor. Nope, not doing it, you charged $ 0.50.for a receipt, which at anywhere else Federal express, USPS, The UPS Store never charges for receipts. What a rip-off, scam. Left the store and will never use this store ever again. Will drive miles to avoid. AVOID AT ALL COST, THE OWNERS WILL NICKEL AND DIME YOU TO DEATHLY. POSTAL ANNEX ALWAYS CHARGES HIGHER COST. THE read more

Do not go here! SLOW and DISHONEST service! Overpriced and shady. I will drive out of my way to avoid this place.

Poor passport photo quality, not accepted by US Passport Services. At point of sale the merchant said he would give a refund if they were not accepted. He argued with me and denied his claim when I told him the photos were not accepted. He gave me a 50% but not full refund. I will never use this facility again and recommend you find a more professional and reliable resource for your needs. (Passport agency stated they usually don't accept postal annex photos because of poor quality or accuracy errors. ) read more

Postal Annex is usually never an issue. Until this one. The father-son team here are some of the rudest people I've ever had the experience to work with as a customer. I've had to use this store for the past few months due to ease of use. Firstly, they hardly wear masks, throughout the pandemic the son will frequently have his mask around his neck. More importantly, they are rude rude rude. I left two fedex packages (prepaid with labels printed at home) with them yesterday at 9am, both that were time sensitive. Neither tracking number had updated in over 24 hours, so I called today at 12pm to ask if fedex has come and they said no, but said that they usually come in the morning but haven't come yet today. I called again at 4pm to ask any update, same answer. This is where things went downhill. I drove there to take my packages back from them and bring directly to fedex. When I got there, I saw one clearly sitting next to a counter. I mentioned that I left two packages with them yesterday but I needed to take them back. The younger/son told me fedex will be there at 5 and comes at 5 everyday. I asked why I was just told something completely different when I called. He asked if I was sure I called them, I said yes. They both acted perplexed. He asked who I spoke to. I turned to the father and said "him!" and asked why he just gave me completely different information. At that point, the older man told me that he did speak to me and what he told me on the phone was correct that they didn't come yet. I said "obviously I know that", and then he told me that I was not allowed to take my packages back. I asked what he means, these are mine and I need them back so I can get them mailed out. He said they were already scanned and at that point they are his property. What? No. After a few more rounds of, "no, man, these are mine, I'm taking them back," he called me an a-hole (in front of other customers, including a child) and said that I'm never welcome back in his store. Fine by me. I asked him where my other package was. And he told me "I don't know. Somewhere around here" and pointed to a pile of boxes and then told me he isn't helping me and if I want it I'd have to find it on my own. It was at this point that I told him I'm not dealing with this and that I'm calling the police, and he said "good" because he would have me arrested and told me to get the "f out" of his store. I called the sheriffs department to come intervene so I can get my stuff back and not continue to be berated by this jerk. Not giving up on finding my property, 10 minutes later I finally found the second package under a bunch of other boxes, took it, and left. I called the sheriffs to request they not come by anymore because I just wanted to leave and the dispatcher agreed that I should just go. I just dropped the packages at an actual fedex store and neither were ever scanned for pickup (postal annex lied). So they were just sitting in his store for 30 hours. Hopefully, you can take away from this: my 1 star review, the heavy amount of other 1 star reviews that document the owners terrible and rude behavior, and the overall 2 star rating - and never come here or give this place and these people your business and/or money. Good riddance. read more

Extremely poor service. Muggy. Hot. Dirty. Faxed 12 papers locally and it cost $12.99. Postal annex charges $1 for the first page and .50 per page after. This guy charges $1 per page plus $1 for cover sheet. Pure scam. The guy literally hates his job and it shows. I reported to BBB and filed a chargeback. I read more

Mehul is an efficient and really professional. Thank for the help on my printouts. Really good variety of post cards for any occasion. read more

PostalAnnex - Postcard - Notaries Near Me - Lemon Grove, California

Went to get a paper notarized on March 31, 2021, as I have done in the past. There were two people ahead of me when I walked in. Another gentleman walked in after me. After the older man helped the first two people, he went to the gentleman who came in after me. The man politely told Mehul V. Rawal that I was next. When he was saying this I was motioning and saying that I was next. Long story long. Mehul came over and rudely told me the man had been in the store before me and bought a box and went to his car and that he didn't see me standing there - liar. He had to pass me to get to the gentleman at the far end of the counter. No problem. Told him I was unaware of that as I had seen the gentleman in the parking lot. Instead of leaving things there, he continues to make an issue. He pointed to the signs they have put up in their store that if you want Notary service you have to be patient because they are helping others as well and Notary takes some time. I said, "Okay, no problem," but he doesn't stop making an issue out of it. Then he starts attacking the paper I brought in to be notarized. There was no title on it so Mehul asked me what it was. I told him we could call it a Lien Waiver of Release form. His words to me were, "If you say so, I don't see it," as if I'm lying. I then told him it says it in the document. These are not the ACTIONS OF A NOTARY PUBLIC! He continues being nasty and rude and I do lose some patience, may the CREATOR forgive me. He puts all his notarial information on the document and in his presence I sign it. This is the kicker -- he tells me to print my name below my signature. I tell him the line below ask for my title, which is President. I had printed my name in the space allocated at the top of the Affidavit document. At this point I tell him that I'm a Notary Public and it's not his duty to tell me what I must do with my document. He goes all in then -- "If you are a Notary this document wasn't even ready. It doesn't have this stamp." (CA must have on all documents or attach a separate sheet with the document, Jurat or Affidavit). Now I'm certain this man is unbalanced. THAT'S WHY YOU GO TO NOTARIES!! I can't prepare my own Notarial act you idiot. He was extremely rude once he knew I knew what the real deal was. I told him I would not be bringing my business back to his establishment ever again. He told me he would not serve me and I was to never come back. He just kept talking and talking. I looked to my right to thank the gentleman who graciously allowed me to go before him AND here comes Mehul commenting. I don't even know what he was saying to me. I told him I was not talking to him and to shut the hell up. (This is where I need forgiving.) I was walking out of his establishment and he was still talking instead of giving his customer his undivided attention. Another customer had come in during this scene. As I was leaving I was saying the CREATOR is the GREATEST. The CREATOR is in CONTROL. Then I said, "Don't care what you are saying, you are the Devil." Filing a complaint with the State of CA, Secretary of State, Notary Public Section. read more

Stay out of this Place, Unfair business practices. This guy charged me four times what he originally estimated the cost would be for a notary. I was stuck I had to pay it. I should take him to small claims court that should give you a good idea how unfair his business practices are. If you don't believe me look at all the signs around the inside of his business when you call him he tells you one thing when you challenge him he points out the small print but you're supposed to see before you order anything. He's got a racket going. read more

Very efficient service with lots of copying and a FEDEX mailing. Polite and fast with everything I needed. Pleasantly surprised by the experience today. The guy was alone and juggling a few of us, but I felt very confident with the business here. So glad I stopped in. read more

SCAM ALERT...please report him to the BBB asap. Don't do business with this store. They are true scamers. My granddaughter lives in TX, and had a birthday approaching just before Christmas. I stopped in to mail her a card containing a gift card she had requested. I asked how I could send to be sure it would arrive by her BD. Giving it was the 2nd week of Dec. and I had 4 business days left, I knew it was a chance it might be late. The chump said I could pay 15.00 for 2 day priority mail and it would get there on Monday/Tuesday at the latest. Her BD being Wednesday i jump on it. I stopped by the store to ask them to check tracking the own did and said give it a few days, its Christmas time. This is where we disagreed. USPS priority mail is priority mail. He rudely told me to take it up with the Postoffice. I told him " but I didn't give the post office my 15.00, I gave it to you and you never said it could still be delayed. Well it cost me 15.00 for the lesson. Im trying to add to this yelp list of many dissatisfied and frankly disrespected customers. No business should prosper in a community treating people any ol kinda way. Next stop, BBB Thanks for reading my complaint. read more

PostalAnnex - Notaries Near Me - Lemon Grove, California

Worst Postal Annex I've ever been to. The gentleman that works her is always rude. I will never again go here and i am willing to go out of my way to another location, when needed. I came here a month ago to return a rental dress via UPS. He didn't give me a receipt but I was in a rush so I just took off. Big mistake because it was time time sensitive and I had no tracking number. It was essentially lost for over a week. Luckily it finally got to were it needed to be. Today, I was also returning rental dresses worth over $1k . When I told him I had a drop off for ups he told me to just leave it on the counter and he walked off. Um... im not going to just leave an expensive package on the counter again. So, I asked if I can get it scanned now and get a tracking # before I left. He got made at me and told me there is a charge. Are you kidding me? Nope, never again will I go there. I grabbed my stuff and took it elsewhere. Worse customer service. This guy is just so angry. read more

Don't come here if you don't have cash or you're going to spend less than $10. I faxed 2 pages and it was about $3.50, including two candies. Well I didn't have cash and you will get extra charge $1 if you pay with debit for transaction amount less than $10. So annoyed!!!! The person who helped me was nice and apologize, but to the owners YOU GUYS ARE PATHETIC, rather go to UPS to fax things! read more

PostalAnnex - Notaries Near Me - Lemon Grove, California

Hello, This Postal Annex is Great. Yes, I read the reviews. Have a little patience Folks. He is very helpful, he was so busy and Yes English may not be his first language but he makes up for that with the thoroughness of his skill set. He took such good care of our needs I would recommend this store for all your needs. Please when you go out into this world remember to bring your patience with you and have a little compassion for our Customer Service Folks. This Gentlemen took care of 3 sets of Customer's and did a FANTASTIC job. Everything costs something nowadays, .50 Cents really. This is a small business, Please remember that. read more

I go out of my way to the Postal Annex on Sweetwater in Spring Valley - who are excellent- to avoid this one. Criminally overpriced, and rude on top of it all read more

The manager was unprofessional and rude. I had to do a shipment for work, but the servers were done so I paid for it out of pocket, my manager gave me the business account number to transfer the payment. I contacted FedEx the representative said to go to postal annex where I paid and they can call and get a refund from FedEx since I paid at that store. I went to the store and explained what happened and FedEx said for the store to call them, they will give the store a refund and the store can refund me, the store manager said no and he didn't make that promise! I'm out of $500! Do not use Postal Annex #138! Lemon Grove! Very...very rude and unprofessional!!! read more

I have a prepaid fedex shipping label and asked for a receipt and they charge me 50 cents for a receipt. Don't be a postal annex franchise if you can't afford to give out receipts read more

All those BAAAAD Reviews? Believe them! This owner/manager of this location has zero concept of Customer Service or Professionalism. Yes, the products are also WAY overpriced but one expects that from a shipping store that offers them as a convenience. As a small business owner, I used to come here daily as it was very close to our location - but the god-awful service finally got to be too much and now I will GLADLY spend extra time and fuel to go to another shipping store. I wish I could say the bad service was limited to just the owner, but sadly it seems to run in the family - the owner/managers wife and son are also incredibly rude and condescending. The only good service you might get here are from the non-family employees, IF they decide to stick around(the last good employee they had quit mid-shift) read more