I've dropped off a few packages here since it's close to work, and I can easily go here during my lunch break. I typically have my package ready and all I need is my return QR code to be scanned for them to print a label. There's also a bin in the open area to drop off packages if you've pre-printed a label. The wait usually is just 2-3 minutes or less waiting in line. Everyone I've interacted with has been friendly, and they always ask if I want a receipt. The worst part is the small parking lot that it shares with a CBD store, Subway, a Thai massage place and some other little stores. There's angled parking at the front which is half dirt or sand and a few on each side. The parking behind it is usually for the other stores. It's very tight to get in and out if others are coming and going from the Antoine side entrance because it's the closest to the traffic light where most people need to be. The other side of the freeway is IKEA. Despite all that, I'd still come here to drop packages for convenience. read more

Great customer service and friendly staff. I am always taken care of quickly and most importantly all my mail always arrives.

This store has always been friendly but the location may be a bit hard to see since it's on a corner with no signs till you pass it. The worse part is the parking or lack of. You have to scramble for a limited spot or park in a broken up area around the front of the building. read more

Great staff at this store! Came in with a large box and had run out of tape to finish packaging it. They were so kind in offering to finish it for me including affixing the label inside one of the clear plastic inserts to the top of the box. Highly recommend coming to this location for your shipping needs. read more

I've dropped off here several times and the team is FAST, EFFICIENT and FRIENDLY! They are always ready to serve and it's a pleasure doing business here. Additionally, they've rescued me a few times on my errant orders end up at their store. Can't imagine what I'd do without their team! THANK YOU store 2626! read more

This store changed ownership last year and the new team could not be more helpful or efficient. Complete turnaround. Well done!!

Parking may be a bit tricky as the lot is like a puzzle, just find a spot you can park. I've been using this location for the past 4 years to drop off many of my amazon return packages and also shipped out UPS items at this location. So far service been great and my packages were delivered successfully as promised. read more

Good spot to drop off packages, buy supplies or get postage/insurance taken care of. Staff is friendly and helpful. The location is clean but cluttered. Could have been the time of day with lots of packages ready for pickup. It's convenient to my house so it's also my go to. read more

I've done plenty of business here and haven't had a problem. I've been dealing with something called "ups mail innovations" which is basically a system designed to make life difficult. My packing slip says return to UPS, but they partnered with USPS to delivery. UPS can't give a receipt for the package I return because they take "joint responsibility" with USPS. Today, the owner of this store told me I could not drop off this package because it needs to go to USPS. I asked him to check with a coworker because Madewell told me via phone to drop it off at UPS. My instructions also tell me to drop it off at UPS. This man then claimed he was the owner and that this was a USPS package. He refused to take it. As the owner, you should've taken more time before you accused me of being wrong. You should also know more about your partnerships. This was not a stop of convenience. I found the next UPS and dropped it off there. Thanks for nothing. UPDATE: The comment by the owner explains exactly my frustration- there should have been no reason to deny my package if it's an established partnership and has nothing to do with the location. The location on post oak took my package. Thanks for proving my point. read more

The UPS Store - Shipping Centers Near Me - Houston, Texas

Love this UPS store. Jennifer, Steven, Ali, and Sebastian do an amazing job. The store is often busy and the staff tread every one professionally and handle requests as quickly as possible. Definitely recommend this location. read more

Excellent service. Printed mailing label from iPhone (charge $1.99). Cheerful. A lot of business close to closing time. Efficient for us all. Just screwed up as to their location. Houston didn't number their own address consequently! lol. Clean. Newly built look. read more

Customer service 0! They charged $3.51 to print a label emailed to them! Without telling me first and with no acknowledgment of a repeat client! It was the cost of "computer use" and when I said it is excessive they just suggested to cancel my shipment! No: ok this time we comp it. Nothing. R O B O T S! read more

Ok so I know they are being hit hard and I have been there occasionally where they might have been cold but they work hard. We all burn out and they do acknowledge my presence when going to the store. Admittedly, I have been looking rough since dealing with my new build home the past year. I have resting b face and they are still nice to me. I try to be ready when I go in these days because I can imagine it being irritating when you aren't prepared as it slows the line. Logistics isn't easy work and so I will give them a couple more tries. When I lived in West University that location doesn't charge to print a paper label that you forward from Amazon but tbh I don't mind printing it at my home so I am more prepared these days lol. They don't always smile or want to deal with me but tbh dealing with people gets frustrating and I do think they care. I'm usually a hard ass but I think two things can be true.....they don't seem as bad as some of the comments here. read more

Super convenient and quick friendly service With the holidays I figured it would be incredibly busy, there were several people in front of me, it was obvious the employees were happy to be there helping us. Every person was greeted with a smile and they were quickly taken care of without being rushed. I will definitely return to this location read more

Terrible. I pay for using the computer and print one page. It was supposed for 10 mins. And then less than 3 mins computer restart again. I asked store employee for help. But they seems don't care just ask me to pay again like nothing happened. Don't go to this shop. They are thug read more

I have been to this location about 3 times in the last 6 months and I am always pleased with the services offered here and the customer service provided. I've been here to make copies, have documents notarized, and to mail packages. Short of buying groceries and pumping gas this is one stop shopping for business needs! Prices are reasonable and the staff is great! They are very personable and I have noticed they know thee names of their regulars that frequently patron this business. That is rare these days! I like that! read more

Wow! Simply amazing how efficient this store is! Walked in @ 415 with 5 returns to different vendors and was out in 5 mins with receipts. Very refreshing to see how the staff was helpful and quickly took care of everyone in the store at such a quick and efficient pace. This will be by new go to mail store and it's right off the highway so easy access read more

They're unethical, rude, and GREEDY!!! Pay close attention to your bill cuz they'd throw in charges and not even telling you. I wouldn't come back here for anything else. If you want better service, go to a different Location. Ups stores are franchise, don't benefit the stores that is willing to over charge you. read more

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They are really nice. I drop off packages all of the time. They are busy but friendly.

I came in here to ship out a package and service was very weird. I've been in here a few times and as long as you don't make interaction with the staff--things go fine. The man who checked me out made me explain exactly what was in the package I was shipping out, which was extremely awkward considering I'd never been targeted about what EXACTLY was in the contents besides simple questions such as if it's a liquid, anything they should be concerned about, etc. A couple days ago I shipped out THREE packages (which were the same size as the one I was shipping today through this ups location) from a different place for a total of $23. This location charged me half of that price for ONE package. And that was the cheapest price they had available. Oh well. read more

Very helpful quick and professional staff. They will help tape up my boxes for me at no additional charge. Fast, efficient, and friendly. read more

The UPS Store - Very nice, full serivce UPS location. Helpful staff. I ship from here frequently and always receive quick helpful service - Shipping Centers Near Me - Houston, Texas

Unable to scan phone barcodes and print out labels like EVERY other UPS store in the country. Instead they want you to pay $5 to use computer/printer. read more

I am very grateful to him for the mistake in my e-mail in other cities. He checked it for us and handled the matter very, very nice people! Good people who do things seriously! Thank him very much read more

This location is owned by a husband and wife team and the customer service is like no other. My new job brings me to this location daily and the owners knew my name by day 2 and are wonderfully friendly and helpful. If anyone is in need of UPS service or a post office box I highly recommend this location. Through the years I have left many UPS stores or USPS locations frustrated as can be, but never here! They also have very cute birthday/thank you cards, and shipping supplies. read more

Fantastic customers service and they have everything you need in regards to packing, shipping, printing, and mail boxes too! Come here for all of your shipping and printing needs! read more

The UPS Store - Shipping Centers Near Me - Houston, Texas

One person working the register at 11am on a Thursday, leads to waiting 15 minutes in line.... Only to find out that the Notary will not be in for another hour... Will definitely think twice before going here. read more

I wanted to print out a shipping label and the guy was going to charge me three dollars for two sheets of paper. Mind you this is a UPS store and I was printing out a UPS shipping label so I'm top of paying UPS to ship the package he wanted three bucks to print out the shipping label. On top of that he was a jerk. No wonder there was nobody else in the store. I guess if you're just dropping off a package it's probably OK but I won't patronize this place and on principle. read more

Excellent staff and very knowledgeable and helpful. Parking is ok, not terrible. There are no designated spots in front of the store. I guess you'd call it Texas style parking... I've never had a problem and I go there several times per week. There is NO restaurant with valet parking, unless Subway is doing something new. Occasionally there's a wait on busy days, but the line moves quickly. read more

I've always had a positive experience here, particularly when compared to other similar outlets. I will go out of my way to go here.

Quick and great service. Owner is very nice and helpful. Helped me get DirectTV packages back and send some items through eBay.

After i moved to Houston i opened a box with that location, Very nice couple is running the place, they are always willing to assist, I have my own code to get in after hours which is great. Very nice & helpful crew. read more

The worst UPS store I have ever used. Staff are very rude and unprofessional. They show no courtesy towards customers. Like they are doing YOU a favor of doing business with you and not the other way around. I'm very disappointed. Stay away please! UPS dropped a package for me at this store. They charged me $5 pick up fee. No other UPS store I've dealt with before did this. read more

Love this place. So efficient and courteous- every time. Their professionalism stands out.

I came here with a package ordered on Amazon and a return label provided by UPS on my phone and they told me to it would cost $3 to rent a computer and print it. When o refused as I explained this was a UPS code and they should be able to put it on the system one of the employees began screaming at me in front of all the staff, telling me I was wrong, that this was a private business, to pay up or get out. What a joke. read more

Never had any issues with this location until I needed to return a high dollar ($4,000) item using a UPS pre-paid return shipping label provided by the vendor THROUGH UPS. The label was also accompanied by paperwork that needed to be signed by the UPS employee accepting the package and me. The owner of this store flat out refused to accept my package. He literally said "I'm not signing that and I won't accept this package." He proceeded to inform me that he will NEVER ship ANYTHING valued over $999.00 because he won't be held liable for lost packages. This doesn't say much about his confidence in the UPS brand and their ability to handle packages - UPS should look into this location - the owner is tarnishing their brand. Needless to say, I ended up waiting for a UPS driver to arrive at this location a few days later and handed the box to him with absolutely no problem. The driver signed the paperwork, took my box, and shipped it back - it was not lost and the merchant received my return the next day. Even after all of this happened, I chose to ship another return (I do most of my shopping online) at this location using a prepaid shipping label yesterday. I was hesitant to return to this location after my prior experience but it is very close to my home and the most convenient location. The owner was very rude to me, he made it very clear that he was not happy that I was there, and said " ugh, another prepaid shipment." He hastily and sloppily taped the box shut, put the label on the box and carried it to the back without saying another word to me. Obviously this location only wants to accept shipments that are not prepaid so they can charge their inflated shipping fees so they get their cut from UPS. Needless to say, I will be driving to the Memorial UPS store location or will switch to FedEx from now on. read more

Absolutely terrible customer service at this location. Brought in a package to return and handed the gentleman all of the paperwork I'd been given. He scanned it, attached it, and handed me back some paperwork and told me I was good to go. I looked at the paperwork and saw that he had not signed the needed forms so I asked him to sign. He then realized that he had made a mistake and could not take my package. This began a long string of inappropriate and unprofessional dialogue on his part that made it extremely hard to keep my cool. I wound up leaving extremely frustrated with a lot of questions and my box. I would not recommend this location to anyone who values good customer service. read more

I was doing an amazon return & asked them to print the one page label. I was charged $3.25. I was shocked to see how much the charge was because it's only one page but you get charged for "use of the computer." I'm trying to not roll my eyes but that seems unnecessary. read more

Quick and friendly service, conveniently located off the highway and fairly easy to access. Had absolutely no issues mailing my Christmas packages at this location. Will definitely return read more

So I came here to print one page and the man at the front desk told me that it would cost about $0.60 to print the page and they automatically add $3 on top of that because I had a scan disk. I asked him if I could email the page and he said it doesn't matter $3. They're crazy! read more

Horrible service, these guys couldn't handle a simple Amazon return. I had to tell them what to do. They refused to read or listen to simple instructions from Amazon. Never had such a hard time dropping off a Amazon return. Horrible. read more