There are UPS and downs and this is one of the UPS. So I'm not a fan of these stores, I find them overpriced, awful, nasty, but this is an exception. It's well-run, it's friendly, useful, helpful, and if it wasn't for the pricing it'd even get 5 stars. read more

The UPS Store - Ups and downs - Shipping Centers Near Me - Houston, Texas

service was on the faster side with little to no waiting time. ample parking spaces in the lot.

This is the 3rd that I came to this store and is not open I waited till 10am... This happens when Shelly takes off!!

I came to this location at 9:15 a.m. and no one was here. The store hours clearly state that 9 a.m. is the opening time. I come back at 4 p.m. and there is a sign at the door "Closed for lunch". It would be helpful to know when the store is expected to reopen. This is my second time attempting to drop off a package today. Now I have to travel to a farther location. Terrible. Please do better. read more

The UPS Store - Front Door - Shipping Centers Near Me - Houston, Texas

Extremely rude every time I go in there. Idk who the guy is that works there but he needs to find another job outside customer service.

I got a mail box and the woman who helped me was very informative and extremely nice and professional.

IMO this location provides prompt service, has efficient and polite staff, and the hours are convenient. My go-to UPS store.

Super helpful customer service clean store. No wait I was sending a small package with a printed label. I handed box-he handed me a label painless transaction read more

The UPS Store - Shipping Centers Near Me - Houston, Texas

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I used UPS for the first and LAST time this year. To make a long story short I relocated to South Korea for a new job opportunity. I did all of my shipping through UPS. I printed my labels and had them packaged in the UPS store. My through packages cost me nearly $1,000 dollars. Unfortunately, none of my packages, one of them having valuable documentation like my birth certificate, family photographs, and copies of my degrees and certificates, NEVER showed up. I called UPS again, days after my arrival, to inquire where my things were. Some (expletive) rudely explained to me that my packages were discarded and thrown away due to me not answering their phone calls. Well, given than my American telephone is no longer in service I was unable to make any telephone calls. Furthermore, it had literally only been DAYS since I left, and UPS made no mention with there being ANY problem with my shipment. That said I would NOT recommend. I sent the rest of my things via FedEx and they were there within four days. Again, I will never do business with UPS ever again. They will not even refund my money. FUCK UPS. read more

Daniela was extremely helpful to me. I came in looking to return some packages to Amazon (a couple had bar codes, another needed a label printed), and send a certified letter. She walked me through the process carefully and with a smile :) read more

This location is very convenient to my office. I usually use USPS but every once in awhile a package must be mailed UPS, especially if you need it overnight. Their rates are competitive to Fedex and USPS, but I feel the customer service is better. The staff here I swear have been the same faces for years. They are quick especially during the holidays. The lines get ridiculous, but they work speedily to make the lines dwindle down quickly. read more

I love this store and its amazing staff. Knowledgeable, friendly & they make all of your shipping and copying easy! Thank you for 3 years of great service. read more

Nice store and workers. But why is it 25% more to ship with the UPS store than with Office Depot?

I had to drop off a prepaid shipping package to return a chegg textbook after work...half an hour before closing time. I brought my box, the label, and even my own packing tape because the Post offices don't usually take kindly to lending their tape, and before I could even start taping up, the nice girl took my prepaid label and assembled the whole thing for me, and handed me a tracking label. "you're good to go!" she said. I was almost confused, that's how good her service was. Way to go, UPS. I'll be avoiding the post office now and choosing you guys instead. And they wonder why the USPS is millions in debt...they're run by rude grumpy old people who begrudge you for paying to keep them employed somehow. read more

Horrible Service!!! My package got lost and it took 21 Days to track it down. Besides the teribble serivce from UPS, the customer service was beyond the worst service i have ever had from the store employees. I called at least 15 times in the 30 days it took UPS to declare my pacakge lost and not once did i get a call back from the employees at the store. Every time i called i would get an different excuse why no one could give me an update and i actually had to call another UPS store to talk to the manager that never called me back as well. Then i actually had one of the young ladies working at the store get an attitude becuase i was calling every few days to get an update. She by far was the worst one to deal with. My advice is to avoid shipping your packages from this UPS store location. read more

Friendly staff. They actually make it a point to remember my name. You don't see THAT very often any more. I've rented a box there for years and they've never lost a package. Location is very convenient, right at 290 and 34th Street. read more

Beware. Not all UPS stores are equal--the manager, not UPS, sets the prices. I used an online UPS calculator to figure the cost of a package. It was about $70. My husband went into this location to ship it for me but they charged him nearly double. When I called just now to ask for a review of the charges, Manny told me that the store manager has chosen NOT to use UPS insurance but a different kind. The insurance alone was $115. He reiterated that it is their right to set their own prices, and that is absolutely correct. We have no recourse in recovering any of our money, but you've been forewarned. read more

I don't know his name but he was very sweet. I had a paper notirized I thought he was going to charger me $20 like the other ups but he didn't only $8 thanks guys read more

I've only held a mailbox there for a few months but every time I go in the service is great. Very nice and helpful. Very happy with my decision to purchase a mailbox there. With all the services they have there I think I will be in good hands. read more