I came here in the afternoon just as many people come here to mail a package using the lunch break,…read morebut for some reason they only had one person working at the counter. So the line was long and slow. But since I am here already, I just wait it out for my turn to mail my package. But surely they know they would have more customer during noon time. So they should have more people working at the counter.

I kept forgetting to drop off my mails because I don't trust the mailmen's pick up from my house…read more They always misdeliver my mails. I think they often misplace my outgoing mails too. I was in this area after my doctor's office. I had no idea what neighborhood this was. I only found out when I left and saw some fancy stores across the street. I was glad my nails were delivered. My bank just told me my bill was late. Oh well.

Always an easy in and easy out even if there is a line. Everyone is friendly and helpful and aside…read morefrom the holidays, parking is never an issue. When I mail stuff from here it is processed quickly and it arrives on time to anyone whether it's priority mail or snail mail.

Pray you don't deal with Ruben here cause he has more sass than necessary. He was rude to the 4-5…read morecustomers that were before me then when I get to the counter, he's still being sassy cause I used the wrong tape. I try to pay for my $2 package, he tells me there's a survey. A sad face, neutral face, & a happy face. I pick neutral. He tells me oh you picked a sad face even when I taped your package for you, people need to start buying their own tape. Dude, you did your job with a bad attitude for the 25 minutes I've been in line. Spare me.

They are closed frequently due to staff shortages. They could put this info on the internet.read more

If YELP offered the opportunity to do zero stars, this place would probably be zero…read more First off, I'm trying to be better about not being sassy to people that are sassy to me that work in customer service, but some days I just don't succeed. Before writing this review, I searched through some other reviews of this location and it seems as though the lady I had an issue with has already been pictured and named and several other reviews. This tells me that she is a habitual problem at this location. First off, this location is always busy, it doesn't matter if it's 9 AM or 2 PM. It's always packed. There are so many people waiting for passports, dropping off packages, or doing money orders. I think the main problem is that it's severely understaffed. I also think that the problem is that people are not happy with their jobs and at this point most likely unhappy in their lives in general. So, I went to drop off three packages. Two of the packages needed to be paid for. This particular woman was so rude and looked at me as though I was a complete idiot. At one point I was so tired of her being sassy that I responded, sorry, I don't know how things work. I don't work for the Postal Service; to which she replied, " well we clearly see that." Then, when I asked her for specific information, she was very put off and it was as though I was asking a question unrelated to her job. Overall, I do get that they are understaffed and I do get that. It's really busy and dealing with the public is not always easy, but Lord knows that this lady might need to find another job if she really hates the public. I will say one good thing about her. She does make the line go by quite fast, although she completely talks down to people of all ages and races while doing so. I guess another quality is that she doesn't discriminate; she's just a huge queen bee to everyone. Overall, if you can avoid going to this location, please do. As soon as I got in the car, I said a Hail Mary for this lady because hopefully she doesn't catch somebody else that's in a bad mood or maybe I don't really care. Maybe they'll rip her a new blank.

Do not go here at all. They are never open and they might as well close it. Go to the 19th street…read moreone instead to save yourself the drive. Again our tax money being wasted for nothing!

9 months since my last review and they still aren't ever open. Just avoid this location and go to…read morethe one in the heights or up on shepherd.

Literally, they can improve anything and everything I keep getting fucking notifications saying my…read morepackage is gonna get delivered on this day and then it doesn't and then the next day it's gonna get delivered that day and they keep not delivering my package for like five fucking days I'm tired of this shit your service sucks Your employee suck like the fuck are you doing? You're supposed to be the United States Postal Service and you are fucking around

I wasn't going to give them 5 Stars because of it's unusual hours of operation and the metal…read moredetector at the front door... .... but I changed my mind because of a few people, the front door was tended by 2 Guards that were very nice and funny... The metal detector is because of the DOJ using half the building can't have anyone just walking in and acting nutty... The woman working the actual Post Office Desk went out of her way to make sure the items we were shipping where packed tight and postage paid :) History Note: Cassius Clay better known to most as Mohammad Ali signed the conscientious objector card so he wouldn't have to go to Vietnam at the recruiter station also occupying the building directly across from the Post Office Window.... "Yes" this old building has a lot going on inside but everyone and everything had it place and didn't get in the way of anyone.... Coolness of the Building 5 Stars Post Office Staff 5 Stars friendliness of the Door Guards 5 Stars Location Downtown 5 Stars

A disservice to the community. I live close to this one and this is the first post office I ever…read morebeen to that doesn't have a self service machine. They already have limited hours on Saturdays and now you're telling me I have to scurry to find another post office. Yes it's my fault that i didn't check the website but I lived in tiny towns where the post office isn't even a 1/4 of this size that had a self service machine. This is Houston!

Been trying to get on a call with them and ABSOLUTELY NOTHING!!!! awful…read more I don't understand how they can not just answer a phone call

Consistently loses packages that you mail. The only way to not be completely screwed is to pay them…read moreto ship your package and then pay them again for insurance because you know they are going to lose it. Constant let down.

I came here in the afternoon just as many people come here to mail a package using the lunch break,…read morebut for some reason they only had one person working at the counter. So the line was long and slow. But since I am here already, I just wait it out for my turn to mail my package. But surely they know they would have more customer during noon time. So they should have more people working at the counter.

So shockingly bad. They will have you waiting 30 minutes because they literally just forgot to come…read moreback and tell you that they couldn't find your package or held mail. I had to ring 3x just to tell them I had to leave and would have to return another day if it was going to be hours long wait for them to return. It was clear when they opened the door after the 3rd ring that they had forgotten about me and then went ahead and told me "oh no we didn't find any mail. Sorry." A long line had formed behind me during all this and multiple people gave up and left. Horrible horrible customer service. I don't expect much from usps, but I'm just flabbergasted at how bad this location actually is.

Customer service is slow and rude. Will never use the usps again. I will pay extra to have it…read moreshipped by UPS or Fed-ex.