very friendly store for your shipping center, they can scan your ups qr code now. one stop for ups,…read morefedex, usps, dhl shipping center, notary, fax, printing and mailbox rental service. now they can scan your ups qr code.

I love going here because they have extremely great customer service and they definitely are the…read moreexperts at what they do. Thanks for all you do over the past 3 years for my business and church.

Convenient! Friendly! So glad to have one in my neighborhood, in a well-established shopping strip.read more

From the owner: Newly opened locally owned and operated pack and ship store near you! Our services include the…read morefollowing: UPS - FedEx - US Postal Service - Private Mailbox Rental - Parcel Packing Service - Packing Materials - Notary - Gift Wrapping - Greeting Cards - Laminating - Office Supplies - Shredding - Printing - Faxing Stop by and visit us today!

These are absolute thieves; they ran my debit card for 224.35 and gave me the receipt for 224.35…read more Then when I checked my bank account, the card was run again for 324.35. This was all for a PO Box - We went down the road to get another mailbox and they said they heard many people were getting different charges then the receipt they received. Its called theft! We had to go in and make a big stink and almost call the police. SAVE YOURSELF AND YOUR MONEY FROM FRAUD!!!!! YOU WILL GET YOUR MONEY STOLEN!

Very rude people…read more When you enter they don't greet you, they just look at you and put their head back going about what they were doing.

I've used this location numerous times for different things and I've never had an issue. They…read morearen't chatty Cathy's, but they get the job done and usually in a timely fashion and since I'm usually in a rush, so far I've found no reason to be offended. I agree the line can be long sometimes, but it generally moves fast. The parking lot is quite congested and the parking spaces seem narrow. Hopefully once construction is done maybe it will flow a little better. One can hold out hope.

I had one of the worst customer service experiences I've had in a long time at the UPS Store on FM…read more1463 in Katy. I stopped in to return a few Amazon packages. As soon as I walked through the door, I could hear employees loudly using profanity, including repeated F-bombs and other inappropriate language. I asked the employee helping me if that kind of language was acceptable in the store, and he simply replied, "It's accepted nowadays." While I was emailing my return label, another employee, who identified himself as the owner, became noticeably impatient and short with me. One of my Amazon returns was still inside its original packaging. He opened the package, handed me the discarded packaging, and expected me to take it. I walked over and placed it in the trash can near the front door. At that point, I tried to de-escalate the situation by saying, "Let's start over. I think we got off on the wrong foot." Instead of calming things down, he continued with the same attitude. He then told me he was going to charge me to tape the box and ultimately charged me for three separate items related to returning my Amazon package. I paid the charges because I just wanted to leave and avoid any further confrontation. I've worked in customer service for many years, and I understand that difficult interactions happen. However, there is no excuse for employees openly using profanity around customers or for an owner to treat someone with such disrespect when they're simply trying to complete a return. It left me with the impression that he believes he's above accountability. Unfortunately, this was an experience I won't forget, and I won't be returning to this location.

I needed to get fingerprints and I googled and this spot came up. I walked in this morning, and I…read morewas the only one there and I waited until the gentleman behind the counter was able to wait on me. The fingerprints were all done electronically like on a scan device. It didn't take very long and reasonably priced. Also they do shipping and it's a place that I may definitely use in a future to ship items from.

From the owner: Your local neighborhood pack and ship store. We are a one stop for all your shipping needs. We ship…read moreand accept drop-offs for FedEx, USPS, UPS and DHL. We also offer monthly Mailbox rental, Notary, Copy and printing Services.

Submitted package for sending off. The associate was friendly, knowledgeable and professional. The…read morefacility was clean and well lit.

Tried to return two packages as instructed by amazon. I was informed it would cost me $3.85 for the…read morefirst return label and $0.17 for the 2nd. That's an increase from my last visit a few years ago. Amazon customer service gave me a QR code for another company

First time visiting this location. The employees were super helpful and kind - definitely not used…read moreto this type of customer service compared to other UPS in the area. They got my package out quick. Would recommend!

I have been using this location for many years with no issues but the past 2 months service has…read morebeen terrible. There have been many times where they are closed during business hours and other times staff is showing up late. A horrible way to run a business. They are so undependable! I will no longer be using this location.