Great customer service , the person at the establishment was courteous and very nice. He explained…read moreclearly what all facilities are provided and helped me pack my package also. Would love to use their services again.

I have been Pak Mail for 2 years and very happy with their service. The owners are helpful,…read moredependable and when I send the package , they always arrive at reasonable time.

Outstanding customer service, the Associate was super friendly and extremely helpful. He understood…read morewhat I needed, how to acquire and how to solve my dilemma. I needed to return a package with a QR code from my phone. The value was priceless for his knowledge and great enthusiasm.

Used them for Notary service. It was quick, pleasant and affordable. No appointment needed. I was…read moreable to walk right in and get my documents notarized.

As a small business owner, I've been using this location for all of my business and personal needs…read more Customer service is top-notch! Staff is friendly and welcoming.

as a small business owner, i have been coming to grand lakes postal for the better part of a…read moredecade. the lady at the front is probably my favorite person in the world. they always ship packages on time and are so helpful. there are so many things you can do there like rent a PO box, get something notarized, rent a uhaul, or even get a unique gift or card for someone.

Absolutely the best UPS store around. I have been doing business with this store for many years…read moreand they have always assisted me if I had a problem. So glad they are nearby.

Deposited a package and the attendant was very professional and highly knowledgeable. The request…read moreof package being sent was met with good clear communication.

Had a great experience at Katy Pack & Ship! The staff was very friendly, professional, and helpful…read morethroughout the entire process. They made shipping quick and easy, and I appreciated how organized and clean the store was. Customer service was excellent and the guy answered all of my questions with patience. I'll definitely be coming back for future shipping needs. Highly recommend!

Go to posting store, staff are super friendly and nice. Highly recommend, great deals for…read moreinternational shipments also.

This store is nice enough but hours posted say they open at 8:30am. This is at least my 4th time…read moreneeding to use this store at 8:30am and it is not open. Post 9 am open time if you are not here at 8:30 am as listed .Very frustrating I am here again today (6/4) at 8:55am and they still are not open when hours listed say 8:30am.

Horrible service at this location , had an appointment and made me wait 20 min before I decided to…read morewalk out While the person working there was on the phone the entire time

Package delivery was the requested service. The value of the required deposit was at a premium…read more I mean the cost was very good not meaning expensive. Sorry of the confusion

This location is almost always packed with people dropping off packages and Amazon returns. During…read moreweekend or peak times (around holidays, for example) the line wraps around the inside of the small store and sometimes spills out into the sidewalk. There are always at least two or three workers directly assisting customers and a few more packaging boxes off to the side and in the back. They seem to be working hard each time we go in and they always seem to be busy, so I try to be as patient as possible when coming in. I don't think they can control the Amazon return requirements so it doesn't make sense to get mad at them for those rules. I am not sure how much boxes and tape costs there, but they do provide it the service there you need it. The parking in this area isn't the best because it's so crowded all of the time in this complex- and the construction on the roads doesn't help.

This for me is a nearly every day stop. It has been so for 15 years and regardless of who the owner…read moreis, and I have known of two of them now it is well run. The staff is friendly and efficient and frankly the service is over the top. For the value, I would say this is probably one of the best service establishments that I have the pleasure to work with in both my business and personal environment. It is well worth doing business with these folks. It's a great value and there is no doubt that if you require something to be shipped or to be received by a facility, these folks will provide precisely the service that you have requested. It is a wonderful place to do business.

We were here for business and came in with a box full misc. accessories. We needed this shipped…read moreback to California and Aidan helped us. He was so kind as he was ringing us up. I highly recommend using this location to ship any of your needs. Please ask for Aidan for any additional assistance

These are absolute thieves; they ran my debit card for 224.35 and gave me the receipt for 224.35…read more Then when I checked my bank account, the card was run again for 324.35. This was all for a PO Box - We went down the road to get another mailbox and they said they heard many people were getting different charges then the receipt they received. Its called theft! We had to go in and make a big stink and almost call the police. SAVE YOURSELF AND YOUR MONEY FROM FRAUD!!!!! YOU WILL GET YOUR MONEY STOLEN!

Very rude people…read more When you enter they don't greet you, they just look at you and put their head back going about what they were doing.

The employee Louis who helped me with copies, fax, mail, and imaging on computer . Also Luis was…read morevery patient , empathetic, professional, and still managed to help other customers too. I appreciate very much his demeanor. Thank you, Sincerely, Your customer, Lydia r Hain

They stole my package- said they scanned it in - it is still missing-…read moreyoung man there scanned it in front of me - and now it is showing as never scanned in . UPS shows never scanned in - but I saw him scan it - he deliberately stole it .