1. The Wrap & Mail Room

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Houston, TX

The Wrap & Mail Room

4.8 (24 reviews)
Open • 9:00 am - 5:30 pm

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Response time

2 hours

Response rate

100%

Services - The Wrap & Mail Room

Shipping centers

Mailbox centers

Apostille or authentication

The Wrap & Mail Room Photos

Portfolio From The Business

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Recommended Reviews - The Wrap & Mail Room

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4 years ago

Helpful 7
Thanks 0
Love this 5
Oh no 1

2 years ago

Very happy with my PO box. Súper friendly and safe destinación for my mail and pack. Very friendly and very attentive g

Helpful 0
Thanks 0
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Oh no 0

5 years ago

Business owner information

Photo of Anne Marie H.

Anne Marie H.

Thanks Penny! We love our customers!!! :-)

Helpful 4
Thanks 0
Love this 3
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
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5 years ago

Business owner information

Photo of Anne Marie H.

Anne Marie H.

Thanks Matt! We love what we do and our customers too!

Helpful 0
Thanks 0
Love this 1
Oh no 0

4 years ago

Business owner information

Photo of Anne Marie H.

Anne Marie H.

Helpful 0
Thanks 0
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6 years ago

Business owner information

Photo of Anne Marie H.

Anne Marie H.

Thx Audra!! So glad we could help!!!

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Don S.
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24
7

6 years ago

Great service. Got my packages shipped at a great price. Very fast and knowledgeable associates. I will always ship here.

Helpful 0
Thanks 0
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9 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Kim O.
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25

16 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
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7 years ago

You won't find better service or friendlier people. I recommend this place for all your packing and shipping needs.

Helpful 0
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8 years ago

I've always had a great experience with this mail room and my family has been using this location for years.

Helpful 1
Thanks 0
Love this 1
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Megan H.
225
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7 years ago

Helpful 0
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8 years ago

Helpful 0
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Photo of Dee R.
1
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5

9 years ago

Helpful 1
Thanks 0
Love this 1
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6 years ago

Helpful 0
Thanks 0
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14 years ago

Helpful 0
Thanks 0
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11 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

11 years ago

Helpful 0
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Love this 1
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8 years ago

Helpful 0
Thanks 0
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11 years ago

Helpful 0
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Ask the Community - The Wrap & Mail Room

Do you guys offer shipping on large packages? I have a lip kit for a rear bumper that I am looking to get shipped out.

If you have the dimensions and the weight of your parcel, I can let you know if we can help you or not. Give us a call at 281-855-4225 and will let you know by phone if that helps!

Do you do Amazon returns?

Yes we do Accept Amazon returns with standard return labels…however not the labels with QR codes. We will also be happy to print your emailed label for a tiny 50 cent fee.… 

Don’t See Your Question? Ask Away!

Review Highlights - The Wrap & Mail Room

“The receipient (Costume Discounters) claimed they'd never received the return and UPS wouldn't help without a tracking number.”

Mentioned in 3 reviews

Read more highlights

The UPS Store

The UPS Store

(27 reviews)

Impressed with the service I consistently receive here. The staff is very helpful. They will make…read moresure you ship or mail your items in most economical way possible. They also accept USPS labels. They always have a pep in their step and don't drag out each transaction even when the line is long. They will also help you load and unload heavy items if needed. I have returned AT&T equipment, shipped baked goods to customers, mailed bulk items and returned lots of clothes to online retainers. No issues, not even once. The location is really good although on a busy strip and I can usually get a spot right in front of their door. I will continue to frequent this business.

Rude customer service. I came here last night to return a package. Since the vendor did not provide…read morea prepaid return shipping label, this was my first time having to purchase and create one myself. The employee assisting me was a young, petite girl wearing glasses. I did not get her name. Throughout the process, she was noticeably impatient and short with me whenever I needed clarification. Rather than taking a moment to explain the steps, she seemed frustrated when I didn't immediately understand what needed to be done and had questions. Her attitude made me feel rushed, uncomfortable, and almost as though I was being a burden for not being familiar with the process. Employees need to be able to assist customers with varying levels of experience, and patience, professionalism, and basic courtesy should be expected, especially when someone is navigating a service for the first time. I left feeling disappointed by the interaction. I hope management will address this concern and reinforce the importance of providing respectful, patient, and helpful customer service.

The Wrap & Mail Room - shipping_centers - Updated November 2026

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