We want to thank the fellow who answered the phone today to discuss our unusual (odd sized)…read moreshipping needs. He was the most amazing dude and really took so much time to be patient, and understanding about the difficulty of having an item with an odd or large size shipped to California. We had called another UPS store and the people were nice, but not as creative and intelligent as this guy. UPS is always wonderful, their drivers are excellent, and we really thank this location for the care they take to communicate with their customers. Sometimes shipping items is very stressful, but this gentleman who answered the phone is a real pro and knows how to figure things out.

bsolutely unacceptable experience. I waited over 15 minutes for assistance with a résumé while…read morealready seated at a computer, and despite arriving before others, I was repeatedly overlooked. Staff claimed they were 'too busy,' yet continued assisting people who came after me. This level of disorganization and disregard for customers' time is extremely unprofessional especially when individuals are relying on your services for important matters like employment. Because of this delay, I was nearly late for a time-sensitive commitment. If this is the standard of service being provided, it reflects a serious issue with staff training, accountability, and customer prioritization. I would strongly urge management or HR to review this location's operations and address how customers are being treated. I would not recommend this location to anyone needing reliable or timely assistance.

In the event that you need to send something via USPS, I would definitely go here and drop it off…read moreversus going to an actual USPS location. Everyone that works here is extremely nice and knowledgeable. They also seem like they enjoy being there and are dedicated to helping the public. You can park right in front and you are typically in and out of there and under five minutes. Definitely recommend making a stop so you can avoid the frustrations of the Postal Service.

Professional, and courteous. Love having this little business in the neighborhood. This will now be…read moremy go-to postal, and notary spot

I've been familiar with this area for 40 years, and I'm surprised that I've never been to this…read morelocally owned business. (There is an affordable hair salon in this strip center, btw.) I called around needing a document notarized, and most places no longer offered that service or I needed to coordinate a time around their schedule. Thankfully, The Wrap & Mail Room offers notary at any time (no appointment necessary) and for $6 cash or card. I dropped in and also picked up a cute mother's day card, as they have a cute selection of cards made by a local artist (err, Austin... but it's Texas). They also have gift wrapping services, along with it being a mail room.

Very happy with my PO box. Súper friendly and safe destinación for my mail and pack. Very friendly…read moreand very attentive g

Made a reservation to get a Uhaul got dropped off attempted to pick it up the truck was on Empty…read moreand dirty then when they got it cleaned the truck would switch into gear. The guy working didn't know how to refund my money or anything. You would think since I was the only person renting a Uhaul they'd have the truck ready. Go somewhere else and save your troubles.

The pub wouldn't help me, the bar wouldn't either... but the Inn-would. Which is good because I was…read moreabout to go postal. This is a perfectly good PO Box place with all kinds of mail and shipping and postal services to meet your needs. I prefer using this shop to any of the Kinkos-type places or MailBoxes Etc back in the day, because they're a little cheaper and definitely locally owned.

Convenient location in front of my hood…read more On my initial visit, they were extremely informative on how their store handles all 3 carrier services I use and the drop off cutoff times for each day. They also mentioned the supplies and printing services they have available. I have yet to really use them for any actual service other than dropping off prelabelled FedEx packages. Have yet to experience any issues and I use them at least once a week.

Unfortunately every time I go here they over charge me! I went in with two 5×7 envelopes and he…read moretells me its $11.25 for regular mail. I went right down the street to UPS and paid $2.16 smh

This UPS Center is disgusting. There was a mother with two children, one of her children was having…read morea crisis clearly visible. The mother was saying in Spanish he is autistic but no one understood her. I stood up For the mother and the owner decided to kick me out because I simply stated loudly that we could all grant her some grace.

This store location is my go-to when I need to send a fax, make copies, or send out letters…read more Friendly. Knowledgeable Helpful staff.

I've been coming here for years and they are and always end up making my life easier…read more They make keys too! There is a little bit of everything.

This is a wonderful neighborhood postal service place that offers many great services. We needed…read moresomething notarized, a copy made, and Fedex mailing today and they got us taken care of. Aside from other services, they are also an Amazon pickup location too. Great service and always so professional!

Amazing customer service from Jad and Amanda. I visited yesterday to return a phone to Verizon…read morewithout protection packaging for the device to place inside the ups box, other the paper that was inside from the delivery of my upgrade box. I return today (the day after I dropped it off, at 3pm) to wrap the device in an old shirt and a ziplock bag. Mr. Jad located my box, fulfilling my service request by box cutting my package open, and allow me to secure my device, tape back the box for return. I'm blessed to have overheard him say pick the up time to another customer yesterday, was at 5pm, when I dropped off my box to ship minutes before closing. Jad did mentioned to me that some days they will have multiple pick up times like before 3 and again at 5, just fyi. Thank you Jad & UPS team for making this customer have a blessed day. This very well may be my primary UPS STORE. I like the automatic doors. This is the only UPS STORE I've been to that has automatic doors.

Super happy to have a location closer to my house! Friendly and quick service. Have not had a…read moreproblem, will be coming to this location now!

Friendly staff. Good…read moreprices. In & Out smooth thank you for all the help ladies keep up the good work!

Great service, great staff , Always solving my shipping issues. Reasonable rates on everything and…read moreexcellent location.

There is not much to think about a Fedex store except when you need their services…read more I don't ship much out, but I do use them to reroute deliveries so I can get them at a time convenient to me. I order wine and that needs a signature. Waiting for the delivery is a pain so having them manage the delivery lowers my effort. The people here are always cheerful and helpful.

I received outstanding customer service from Felicia. We occasionally have stuff at work that we…read moreneed shipped and I will always come to this location because of the employees such as Felicia. She is a top-rate employee!