Amazing service. Been using art for like 15 years at this point. Saves me a ton of time getting all…read moremy mail to one location for all my businesses and personal mail instead of to my home address and having to change everything every few years when I move. Plus he texts me photos when something urgent comes in and I can't come right away or am out of town!

Been using this mailbox station for over 10 years. Art is super friendly and reliable. Highly…read morerecommend to anyone looking for a PO Box station and excellent services.

Package Can't Be Delivered?!? Why because my son is 20 and…read morethey need a 21 year old to sign. I never asked for that age requirement and it was never explained to me. They just took my $30 and now I have a cluster fck trying to get it delivered. Service not what I requested!!!

I've been here a few times and it's always been good. But this last time, they were life savers! I…read morehad a print order at another FedEx to pick up and I received a call from that location saying it was ready to pick up. When I went in, that location was closed. I'm not sure what happened but I was on a time crunch and called this FedEx begging them for help. They were able to get my print order in 20 minutes! I appreciate all their hard work and specifically Escarlin for getting everything sent for me!

This review is written with an overwhelming amount of gratitude…read more I recently relocated my remaining personal belongings from California to my home in the New England area, and several of the pieces I entrusted to this UPS Store were absolutely irreplaceable, not necessarily because of their monetary value, but because of the memories and chapters of my life they represent. Among them were a religious framed portrait that has been with me for over 20 years, my framed master's degree from the University of Southern California, and my US Navy SEAL retirement plaque and display. I also entrusted them with other meaningful pieces that have traveled with me through different stages of my life. Every single item arrived beautifully packed, completely intact, and without damage. What touched me most was the care that went into the packing. As I opened each shipment at my new home, I found myself crying tears of joy. These weren't simply pictures, plaques, frames, and memorabilia coming out of boxes. They were strong, loving, painful, beautiful, and intense memories coming home. My USC degree represents far more to me than an education. I earned it while caregiving for my mother, traveling between San Diego and Los Angeles, taking her to medical appointments, managing her care, navigating tremendous challenges in my personal life, and continuing my education through all of it. That framed degree arrived without so much as a scratch. My religious portrait arrived equally perfect. And today, I opened the final shipment containing my USC/Navy retirement display. Once again: perfect. There is a tremendous difference between simply shipping someone's property and understanding that you have been entrusted with pieces of someone's life. I felt that difference in every box I opened. To everyone who helped pack and ship these belongings: thank you. Thank you for your professionalism, but even more importantly, thank you for the care you showed my belongings when I could no longer personally protect them on their journey across the country. Everything has arrived safely. Everything has arrived intact. And finally, I feel like I'm home. With heartfelt gratitude

I had an extremely unpleasant experience with Jeff, the store manager. I was the first customer in…read morethe store at around 7:30 am this morning and from the moment I arrived, he was rude and dismissive. I calmly explained my situation to him, but instead of listening or trying to help, he essentially told me to be quiet, saying, "I've worked here for 20 years. Let me do my job." I was honestly taken aback by the way he spoke to me. I was just explaining my situation. To make matters worse, I was never given a receipt or any confirmation that my transaction/request had actually been completed. I left the store frustrated and unhappy, unsure of whether my issue had even been properly handled. Unfortunately, this does not seem to be an isolated incident. I have witnessed Jeff being rude to other customers as well. I'm a regular at that UPS store. A store manager should be someone who knows how to communicate respectfully and professionally with customers. Based on my experience, Jeff does not demonstrate those qualities. I strongly believe management should address his behavior and seriously consider whether he is the right person to be representing the store. Customers deserve to be treated with courtesy and respect, regardless of how busy or frustrated an employee may be.

I visited Postal Depot after being extremely disappointed at Staples, Solana Beach…read more I received excellent, personalized service at Postal Depot and I'm sure I will return again for basic copy services. Prices were low, and employees were kind and very very helpful!

Honestly there is no better mailbox stop for all your packaging, mail, notary, and gift solutions…read morethan postal depot. I've been a regular now for 5 years. Great prices and amazing service from the staff!! highly recommended!!!

Wonderful customer service no matter how busy they are or how long the line is. I love that they…read morehave the machine that you can also use to send your Amazon packages back yourself. I have never been treated rudely or condescendingly, unlike another local UPS store that I used to go to. Even though this one is further from my house, I will gladly take the extra time to be treated with respect and courtesy.

I love going to this UPS store because they have the best staff! Lisa specifically helped me on a…read morefew items I was having problems with while using the kiosk and she was so kind and patient with me. Her knowledge and service value was very helpful. I went back the next day just to follow up to make sure my items were sent and she was so helpful. All my packages went out smoothly as they always do. Thank you so much and I will be back again soon! -Nikki

Encinitas Self Storage has been great. Jesus was so helpful answering all my questions and showing…read moreme different options. This location feels very safe and secure which was very helpful to ease my concerns.

So easy to work with, getting a unit same day was a breeze for us!! They are really friendly in the…read moreoffice.

I recently opened a mailbox at this location a few months ago. During the holidays, my realtor sent…read moreme a Christmas card along with a gift card. Unfortunately, the christmas card never appeared in my online account, and I believed it was never received. I had confirmed with my realtor that the card had been mailed. On February 20th, I received a package containing my mail and the envelope for the Christmas card. However, the contents of the envelope had been removed, leaving me with an empty envelope. The envelope was opened, contents removed and re-taped. I reached out to the location via email, but I haven't received a response. I will be filing a police report next.

They make keys! But it doesn't come up when you search Yelp so hopefully it will now.read more

Small in size, big in smiles. This is how I see this post office. This was the first time I visited…read morebecause I had to ship some stuff and I was at Cardiff and I have the packages with me. I was helped promptly and nicely. I asked the person who helped me how long has this post office been there as it looks pretty new and he told me 6 years. It is very a nice building, looking very modern, blending with other businesses This is one of the coolest post offices I have been so far.

Jon Jon and Chris are always super helpful! I love coming here to drop off packages or send letters…read morebecause of their smiling faces and cheerful nature. They feel like such a nice part of my community!

The two cashiers pretended they couldn't see me and had to be prompted by someone else to pay…read moreattention to the forming line of customers. Then the person who is helping me was acting like i am NPC asking coworker to pick them up at McDonald's chocolate milkshake instead of having a normal customer interaction. Awkwardddd and lowkey oblivious

Honestly this family run business struggles to enjoy their work. Not friendly and always looking…read morefor a reason to get out of providing kind and helpful service. I prefer the UPS by Target where you're actually met with a smile.

Wonderful service, and very affordable prices! Very helpful, and gave great design advice. I had…read morea small job, of 10 color laminated 8x10 flyers for a community project. They did them on the spot so I would not have to drive back. How nice is that.... GREAT SERVICE! They gave me so other ideas for future projects. Truly appreciated all the help and advice! Excellent support and pricing. Thanks!

First time I've ever walked in this store. Wish I had before for previous projects! Super nice…read moreemployees, I wanted a digital photograph cropped and copied at 10X10" to use as a reference for an embroidery project. The nice gal at the front desk was so helpful and did an excellent job. I will definitely go back there for future art projects. Thanks for the great service!