Imagine all of the services of the post office, but with no long lines and good customer service…read more It does exist and can be found in a shopping center in Upper Arlington. They have shipping and mailing services for USPS, Fed Ex and UPS all in one place, which is really convenient. They also offer printing services, but I have never used those. I believe it is under new ownership, and they really brought the business back to life. They are closed on Sundays.

Super convenient, always helpful, very accommodating. Kingsdale is busy all the time, with limited…read moreparking, so the dedicated parking spots in front of the store make it less of a burden. Highly recommend!

Went in for the soft opening yesterday and everything was top notch. Very clean and professional! I…read morelove how convenient it is and in a great area.

From the owner: We run a family-owned business dedicated to simplifying tasks for customers, treating them like…read morefamily. Our services range from mailbox rental to shipping, copy, print, fax, and beyond.

I needed some specific box sizes in a hurry and Pakmail had exactly what I needed...I should have…read moregone here first and saved some time!

Chris and his crew have packaged and shipped numerous and expensive items for me and I've yet to…read morehave a problem. Most people receiving their packages have remarked how well they were packaged.

As a small business owner, I wear at least five hats on any given day. I heard about Intelligent…read moreOffice and its suite of business services through my local chamber of commerce. Initially, I was super hesitant to partner with them, believing as many business owners do that I could handle all operations in-house. Wow, was I wrong! Intelligent Office helped our team operate MORE efficiently, while simultaneously reducing our customers' phone hold times and concerns. After four years of being an Intelligent Office customer, I can assuredly say it was one of the best outsourcing decisions our company made in 2018. Thanks Intelligent Office for your amazing partnership, even during the Covid-19 pandemic you were there. Your professional support teams are credited for saving us time, increasing our sales and leads, and allowing us to run our business so much more productively. Intelligent Office is a great investment for any company, any size. I highly recommend them!

From the owner: Specializing in: - Attorneys…read more- Associations - Business Bankruptcy Law Attorneys - Personal Injury Law Attorneys - Family Law Attorneys - Wills, Trusts & Estate Planning Attorneys - Attorneys Referral & Information Service

I have beem a customer there for 20 years and have always been treated with respect and have…read morereceived excellent service. Great family run business.

Amanda, the manager, is the absolute worst. She is extremely rude, has horrible customer service,…read moreand does not train her employees. She came at me with attitude instead of acting like a civil person and explaining the situation with any sort of grace. Worst of all, she revealed the contents of a package I was supposed to pick up to any employee or customer that was in the vicinity. I was told I was able to pick up the package even if my name did not match the shipping label. An employee literally wrote my name on the box saying I would be picking up the package with permission from the owner (who is my fiance). Our addresses did not match because we literally just moved and my fiance explained that over the phone when she initially called in. After the fact, Amanda refused to talk to her on the phone about the situation, and instead she directed my fiance to a 1 (800) number. If you have to deal with Amanda at this location, good luck.

I have come to this store many times. I always have labels on my boxes before I drop them off. I…read morenever need a receipt. My visit is less than one minute every time I've come in before. This time I showed up at 6:30, which is closing time for this location. One of the employees locked the door on my face and told me they were closed. I showed her the labels on my boxes. She told me again they were closed. Awful customer service. Do better.

I have been a customer of this store for a long time. The owner is repeatedly just a jerk. Today, I…read moremessed up an Amazon return and the owner treated me like I was a child. When I left, I asked if there was anything else she needed from me after we figured it out, she lifted her arms at me with exasperation like she was scolding a child and all she said was "to not do that again". Customer service is the last thing she cares about. Apparently she is perfect and everyone else in the world is her problem. After today and numerous other cringe experiences with this woman, I'm switching my eBay store shipping to FedEx. Life is too short to be treated like trash by someone who is clearly so miserable she can't treat others with common decency or respect. I recommend avoiding this store like the plague.

The people that run this store & mailing service are the greatest. Always nice, always friendly…read more I use their services often and will continue!

I use this UPS location all the time. Even when I've brought in 25 or 30 packages. They are…read morepatient, kind, and are willing to scan in everything that I have pre-labeled. Was actually kind of surprised by some of the reviews that I read.

This UPS Store #3728 at Polaris mislabeled my return, costing me my refund. Staff admitted the…read moreemployee rushes tasks when I initially reported. After several reach outs and effort on my end to resolve, I got a call from the manager who refused to give his name and blamed me for the issue. He offered no insight into what they had done to investigate, and eventually told me not to come back to the store. Extremely unprofessional service and no accountability for their mistake.

I'm glad we have a Yelp! so we can draw attention to our small businesses. I just got in my car…read morefrom conducting business here and was so pleased with everything I wanted to make sure I submitted this review before I got distracted. I've been here before but I think management may have changed since the last time I was here. Regardless, these folks are excellent. This UPS Store has all of the positive attributes you look for: centrally located, friendly, efficient, patient, helpful, and, surprisingly, quick. They were well staffed and, I'm happy to report, everyone both behind the counter as well as the customers were wearing face masks! I would love to write a longer review, but what more is there to say? Ooh! A couple of more things: This may not be the closest UPS Store to where you are but I would definitely recommend you consider them. I mentioned the location is great but forgot to point out there is plenty of parking. It is located right off a major road in Hilliard with traffic lights on two sides of the shopping center. (I know, that probably seems like a silly thing to mention, but it really makes getting in and out much easier and, if you are like some people that I know and love, you'll feel much more comfortable driving in and out at a light rather than having to time your exit across a few lanes.) Plus there are a lot of other great businesses around including a Kroger, Arby's, a sub shop, a Chinese restaurant, and, at the end, a motor vehicle and driver license bureau so can kill (more than!) two birds with one stone. :-)

I didn't feel welcome, dropping packages here. I was met with brusque service, it was not…read moreforthcoming and accommodating. Once the packages were submitted and accepted, things smoothed out. Compared to other locations, I would revisit the training curriculum here in regards to customer service.