1. U Got Mail

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West Chester Township, OH

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2 years ago

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The UPS Store

The UPS Store

(23 reviews)

Your delivery drivers always impress me with fast deliveries. Sometimes, the delivery drivers don't…read moretake the time to walk up 3 steps and leave packages on my porch. Today, my package was left by the fence. Do you hire disabled people? Maybe UPS could hire two people to make deliveries. Hire one person to drive and one person to leave the packages. Then split shifts and switch positions.

I was here on 12/3/2024 and I cannot believe that I forgot to write a review about how superb…read moreSpencer's service is! Spencer was so kind to my friend and I who were traveling from Atlanta and needed to ship a lot of things back. Spencer ensured that everything would be wrapped to absolute perfection as we had a lot of glass that we were shipping. Initially, I was nervous about this location due to the other reviews however, Spencer cured any anxiety that I had. He was very friendly, knowledgeable and helpful upon arrival and Main maintained that way throughout the entire experience. I had a lot of questions and concerns which he addressed and then went on to prove that he's of his word. He was patient as he addressed all of my concerns. Stellar customer service can be like hunting for a unicorn these days so I'm very appreciative. Fast forward to the arrival of my packages. Everything was so perfectly wrapped and packaged immaculately! No room for shaking up the contents. Absolutely nothing was damaged. Thanks sooo much Spencer! You are a gem

Office Depot

Office Depot

(7 reviews)

$$

This review is for the print shop services at Office Max. I've had a number of jobs printed at this…read morelocation, ranging from a couple of black and white pages to a large poster for my wedding. The employees that work at the printer counter are typically helpful and polite, if not friendly. For black and white printing on standard 8.5 x 11 paper, I just bring in a flash drive and it usually takes 10-15 minutes to get through printing and check out. My most recent job was about 300 pages long, and I paid just under $35. Not bad! The only hiccup I've had here was when I had the poster printed and mounted on foam board. I dropped off the flash drive and was told to pick up the poster later that day. When I came back, however, the employee at the counter (a different one than previously) told me that the first poster someone created had been poorly made and showed it to me. It had creases and wrinkles all over! Yikes. Not what I ordered. "I just can't imagine giving this to someone to use for their wedding!" she said, and made me a new one while I waited. While ideally I would have picked up my poster when I first arrived back, I truly appreciated this employee's conscientiousness in dealing with the situation. She could have handed over the first poster, I could have made a scene, it could have gotten ugly. Instead she saw the error, alerted me, and immediately made it right without my having to ask. Good on you, Office Max.

I had an exceptional experience today. I had purchased a new logitech mouse to replace one that…read morestopped working. I couldn't get it to work so I brought computer, keyboard and mouse to this store. Fortuantely I met ANDY LOTERMAN. Andy is on the maangement team here and does their tech support as well as anything else they ask him to do. He just took control. It required several steps including downloading a program that will help with problems in the future. His expertise was impressive. Thank you Office Depot for having such an expert available to help your customers.

U Got Mail - mailboxcenters - Updated October 2026

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