Your delivery drivers always impress me with fast deliveries. Sometimes, the delivery drivers don't…read moretake the time to walk up 3 steps and leave packages on my porch. Today, my package was left by the fence. Do you hire disabled people? Maybe UPS could hire two people to make deliveries. Hire one person to drive and one person to leave the packages. Then split shifts and switch positions.

I was here on 12/3/2024 and I cannot believe that I forgot to write a review about how superb…read moreSpencer's service is! Spencer was so kind to my friend and I who were traveling from Atlanta and needed to ship a lot of things back. Spencer ensured that everything would be wrapped to absolute perfection as we had a lot of glass that we were shipping. Initially, I was nervous about this location due to the other reviews however, Spencer cured any anxiety that I had. He was very friendly, knowledgeable and helpful upon arrival and Main maintained that way throughout the entire experience. I had a lot of questions and concerns which he addressed and then went on to prove that he's of his word. He was patient as he addressed all of my concerns. Stellar customer service can be like hunting for a unicorn these days so I'm very appreciative. Fast forward to the arrival of my packages. Everything was so perfectly wrapped and packaged immaculately! No room for shaking up the contents. Absolutely nothing was damaged. Thanks sooo much Spencer! You are a gem

Ship it! This…read moreconveniently located UPS Store is my regular. There are typically UPS Store locations nearby. I can think of at least 3 that are less than 15 minutes from me, with this location being the closest. The staff at this location is always friendly and they move quick. The only time you might get hung up is by an unprepared customer. I've seen the staff always stay very patient and courteous with these more challenging customers. A bonus at this facility is that they have a self shipping kiosk for Amazon returns. I would say that 99% of my visits are for this very reason. Amazon returns are almost always free from a UPS Store. Just make sure you click the other options tab when submitting a return. In many cases, a Kohl's location will be at the top of the list. Additionally, in many cases, you'll have to pay to have it picked up from home. The self check out kiosks have made this even easier. Scan your barcode, put your item(s) in the bag provided, affix your label and drop in the box. From that point you can opt to have a receipt printed or emailed to you. Easy as that. Would I go back? Definitely. This is my go-to Amazon returns location. As long as Amazon is in business, returns will be a part of all of our daily lives.

She is racist and rude I know there's signs that's they charge for label and tape I can read yet…read morethis Mataji is here yelling for me to pay even before I sent the email like I'm broke I wasn't gonna pay for it like I'm stealing meanwhile I have business account with ups and i spend a lot of money with them. I will never come here again

I have used this store frequently over the years, mostly for my many, many, Amazon returns. They…read moreare always super fast and all of my packages have gone back to Amazon. When sending out normal packages they arrive in a timely manner. Today I used their print services for the first time. I emailed them the file, they responded promptly (special shout out to Melanie for such a polite and professional email!) and the print was ready incredibly fast. It was a larger print, 11x17, lots of colors, cost a little over $1, and great quality. I love this store!

This is more a review of UPS than the local store. We recently paid to overnight ship a passport…read moreto a college kid in New York. The package arrived in destination city at 10:30 am next day but wasn't delivered until 11am the following day or 48 hrs after shipping. Talked with the store manager and he said he'd put in for a claim as it didn't make sense as there was no weather delay. Well the claim got rejected due to weather in Kentucky. Corporate UPS customer service is a joke. This is like them saying they couldn't deliver from Cincy to Cleveland because there was a storm in California. UPS isn't responsible for weather delays. Best say a prayer if you use UPS as they don't honor their word.

My go to spot for Amazon returns. The customer service is a bit hit or miss in terms of…read morefriendliness, but the staff are knowledgeable and quick. I recently tried to mail a package and was quoted $30 vs. $11 at USPS, so I opted for USPS. Parking is easy since it's in a plaza.

The Staff at this location needs training in being polite and business-like. Not a good idea to…read moremake disparaging remarks about Customers who have been there before, and laugh about it. It's very awkward and extremely unprofessional. I will not be using this location in the future.

I find myself going to the UPS people a lot. I went to this location because it's Saturday and my…read morelocal location is closed. I was glad to see these folks were open. I had a simple drop-off situation but the people ahead of me had some complex returning situation and the people working there were way more patient about it than I probably would have been. This location also has lots of packing stuff, some office supplies and printer type stuff. It's also conveniently located near a Half Price books and other shopping destinations, so it's not out of the way if you have things to do. AND they're open every day of the week! I love that.

super friendly staff! the girls in there are super efficient and helpful with anything you ask them…read moreto do for you!

Good customer service. Friendly and professional. No wait. That's all i have to say! It was greatread more

I had to go here a few months ago to print off some copies with a lot of graphics. They were great!…read moreIt was an emergency printing for a big presentation, but they were so reassuring over the phone when I first called to check to see if they had the availability for it, prompt in confirmation when attachments and printing information were sent over, and kind when I got to the store. Plus, the printing quality was great.

I mistakenly went to USPS to send an overnight letter. I had a…read more postage stamp received from the Company which allowed the free delivery. The lady at USPS noticed the free postage only applied to UPS, so she sent me on my way mentioning USPS would have charged about $23. Arriving at UPS I found friendly service from the manager. He moved quickly to grab a special envelope and he packaged my letter. I thought I would have to pay for the envelope, but it too was free. What a treat to be accepted by such a friendly fellow. I was in hurry and he moved quickly. Wish I had more reason to use his service. Bob F

I had a return to Lands End & took in the store. I had trouble getting on the website & was…read moreoffered no help. after about 8 minutes -where 3 people were helped before me, a female employee offered me the WIFI card. I thanked her & tried to gather information on the return & still had trouble but was offered no assistance. The male employee never said a word but he did chat with the female employee. I was so frustrated and put my head down on my hands on the front counter. I then asked for a chair as my back has fusions & standing is painf. The female employee gave me one but the male had no reaction. I realized that my return had to go to post office & left after 20 minutes. It was an awful experience & I will NEVER use this site again. The male employee only helped males in the line behind me . I felt ignored & have used this location for years but NEVER again!!! Ellen 513-257-9091

The outstanding service of Customer Service representative Kaden puts the various FedEx Print @…read moreScan locations to shame! He helped me piece together various receipts in order to print, scan and email two large files. I was in and out of the facility within 15 minutes! Exceptional customer service!

I have been using the FedEx location for years and have to say the workers here have always treated…read moreme very well and I enjoy coming in here to ship things and to pick up my work packages. The customer service here is always amazing and I have never had an issue. I walked in here with 14 large boxes the other day and then helped me label them (I had the labels already printed out) and they took amazing care of me. I highly recommend this location. I would recommend parking on the tylersville side to prevent the starbucks drive up from blocking you in.