Good customer service. Friendly and professional. No wait. That's all i have to say! It was greatread more

I had to go here a few months ago to print off some copies with a lot of graphics. They were great!…read moreIt was an emergency printing for a big presentation, but they were so reassuring over the phone when I first called to check to see if they had the availability for it, prompt in confirmation when attachments and printing information were sent over, and kind when I got to the store. Plus, the printing quality was great.

Your delivery drivers always impress me with fast deliveries. Sometimes, the delivery drivers don't…read moretake the time to walk up 3 steps and leave packages on my porch. Today, my package was left by the fence. Do you hire disabled people? Maybe UPS could hire two people to make deliveries. Hire one person to drive and one person to leave the packages. Then split shifts and switch positions.

I was here on 12/3/2024 and I cannot believe that I forgot to write a review about how superb…read moreSpencer's service is! Spencer was so kind to my friend and I who were traveling from Atlanta and needed to ship a lot of things back. Spencer ensured that everything would be wrapped to absolute perfection as we had a lot of glass that we were shipping. Initially, I was nervous about this location due to the other reviews however, Spencer cured any anxiety that I had. He was very friendly, knowledgeable and helpful upon arrival and Main maintained that way throughout the entire experience. I had a lot of questions and concerns which he addressed and then went on to prove that he's of his word. He was patient as he addressed all of my concerns. Stellar customer service can be like hunting for a unicorn these days so I'm very appreciative. Fast forward to the arrival of my packages. Everything was so perfectly wrapped and packaged immaculately! No room for shaking up the contents. Absolutely nothing was damaged. Thanks sooo much Spencer! You are a gem

I had a return to Lands End & took in the store. I had trouble getting on the website & was…read moreoffered no help. after about 8 minutes -where 3 people were helped before me, a female employee offered me the WIFI card. I thanked her & tried to gather information on the return & still had trouble but was offered no assistance. The male employee never said a word but he did chat with the female employee. I was so frustrated and put my head down on my hands on the front counter. I then asked for a chair as my back has fusions & standing is painf. The female employee gave me one but the male had no reaction. I realized that my return had to go to post office & left after 20 minutes. It was an awful experience & I will NEVER use this site again. The male employee only helped males in the line behind me . I felt ignored & have used this location for years but NEVER again!!! Ellen 513-257-9091

I had been avoiding this UPS store from past experiences (as you can see from other reviewers). But…read moreI needed to drop off a package that I thought I could leave at the post office which is nearby. I noticed from a banner out front that they have a new owner. When I went in I was pleasantly surprised! There was a cheery greeting, and as I approached the counter there were three workers ready to help! Nesa helped me and she was great. She was personable and efficient. She did everything with a smile and was so upbeat and nice! I will definitely be bringing my packages here from now on!

this store was very professional and helpful when I needed to return my Amazon package…read more .

Super helpful and kind staff! Often stop by to send packages and they are efficient and kind.read more

This is the best UPS store out there. Tim, Jeremy and Mike are great guys who always take care of…read moreme. Very fast, professional and courteous service.

The employees don't seem to know what they're doing sometimes. Not sure if it's lack of staff,…read moretraining, or something else. One employee is particularly sexist towards women. The current manager, I believe his name was Mark, was very understanding and helpful! I just wish the rest of the staff had better customer service skills.

Every time I run in here for anything that I need, they are polite, extremely friendly and…read moreobliging. It's my go to for anything shipping, printing and copying, when I can't get to my office. Reasonably priced and conveniently located. Parking lot is easy to find a spot and it's right by Kroger in the heart of Montgomery.

If you want to experience the most miserable human on the planet, this is your chance. Every time I…read morehave gone in there for something, the old fella behind the counter is "cuddly as a cactus, as charming as an eel." It's almost worth going to experience his sullen interaction, like an animal at the zoo - completely disinterested in anything going on over the other side of the counter. You owe it yourself to experience this at least once - trust me!