I live in a big house, I put under notes to ring the bell at the gate because it rings to my phone and gives me video and audio so I can see and talk to whoever is at the gate before I let them up, and in 4 delivery attempts it has yet to happen. I guess they drive up, knock on the gate, and then leave like idiots.
So, I decided to go pick up the package myself instead because the drivers are obviously too incompetent to follow simple instructions. I looked on the website and it said this facility was open until 9pm, so I drove all the way out there from Anderson only to find them closed with a sign on the door that said they close at 8:15pm. Absolutely ridiculous and unprofessional! Then I was actually able to stop someone who worked there to see if they could get my package due to the situation. l watched them call the supervisor and ask them to get the package since it was ridiculous it says they are open until 9pm online and they have gotten other customers packages after 8:15pm due to that. The supervisor refused to get my package, this place and all its employees suck! Minus the woman who actually tried, she is obviously the only competent or considerate person who works here. No more FedEx! If someone tells me they are sending something I will tell them I would rather them use Pony Express than FedEx, I would still get my packages faster. read more