I wish there was a six out of five stars to leave. I called in to the sales team and they ended up walking me through troubleshooting for the issue and absolutely nailed the problem. And now I have to come to terms with the fact I will have to drive an extra 5 miles to buy electronics. read more

The sales people are pushy. They want you to buy from them. That's why they label your purchases with an ID that relates the sale back to them. There was ONE person that worked with from 2002 until he left, probably 2018 ish. Great guy. Would listen, then show options, not push for XYZ and unload with the "benefits" of purchases that are fully first world luxury items. The past few years - back to people who will tell you that whatever is in your hand is perfect for you if they think that is what your socioeconomic status can afford. Outside of that, their prices are reasonable, not competitive. The checkout line takes forever, even if there are only one or two people in front as they don't monitor the length of the line and then get sales people to the register with any kind of expediency. It's a fun trip to see a vast accumulation of tech. But it's not so fun when I expect to see someone with a cattle prod come around the corner, looking a bit like someone from Falling Down, expecting me to let them sticker my box to receive sale credit even though they didn't help me select it. And, yes, I agree with the other posts: their service department is...atrocious. If they do know what they're doing, perhaps it's management (fiscal pressures) that don't let them do their jobs, fully. If you go to them expecting any sort of accurate diagnosis with your hardware problem, not to mention fixing it: it's probably better to figure it out yourself if you have that aptitude. If you have a warranty - easy peasy. They give you a gift card and you go to town and get whatever it is you need when your thing breaks. And, of course, warranty sales are VERY important to the sales people. You'll hear about it several times from several people with any purchase from 50 bucks and up. read more

We purchased a MacBook for our daughter for college. While there, we found the same laptop on Best Buy's site for $75 cheaper. Our sales associate spoke to the manager and price matched it for us. We will definitely be back for our future electronics needs! If you haven't been, check them out! They have a little bit of everything, including 3D printers and old video games! read more

Didn't offer to remedy - or refund the diagnostic charge - got a new board from ASUS- they concluded the board was dead from the start. Avoid their service department at all costs- under qualified. read more

Micro Center - Service Repair Report - Computers Near Me - Sharonville, Ohio

I brought in my computer that had a simple hardware issue that I wanted to get diagnosed. The customer service was terrible, I could hear them talking about me pretty harshly in the back. Then days later they tell me that the power supply made a pop and shorted. They said the motherboard and ram were bricked as a result. I had been troubleshooting the machine for days and hadn't had any issues or weird noises, they say it happened when they just turned it on. They are so fishy I do not believe them. Never purchasing anything from here ever again. read more

Took my PC that I bought in December back to Microcenter due to having some trouble "installing" new software. Was told it would take a a few days to have it checked out. 2 Days later received test message from technician that he was going to start on my PC. Just over 1 hour later the technician (David) said we believes he found the problem and fixed it. Picked up the PC, brought it home, turned it on, and INDEED it is now working properly. I was able to load new software smoothly. Very Impressed with the service and quality of work! read more

While some of their products are good. I purchased an Acer laptop from them in May 2025. In September 2025 it got stuck in sleep mode and we brought it back. They would not exchange it or give us our money back, we had to use our warranty to get it fixed. We are STILL waiting for my laptop and it's now DECEMBER! They have replaced just about every part and keep ordering parts without telling me specifics and they bump my repair to the back of the line every time they get more parts in! Their communication is horrible! read more

Shopped here multiple times for a computer, and every time I've had exceptional service. The staff is knowledgeable, asks clarifying questions, showcases the options, and ensures you leave with the products you came for. They share information about services and products available without pushing too hard for a sale. I was very impressed on my last visit working with David V. and really appreciated him taking the time to review the options with me and my mom to ensure she received the best product for our money. read more

People wonder why brick and mortar retail is dying. It's because of stores like this and the people that work here. Went on line to check stock and locations for the items I wanted. I arrived at the store and nothing was where it was. Many of the associates were busy and the few I found gave me the almost identical answer (like it was memorized from a trading manual), "I am sorry I can't help you, you'll have to wait and ask another associate." The associates that were helping other people had LINES of folks waiting for help as they shot the sh!t with over folks about the woes of customized water cooling. Well you lost a large sale as when I finish this review, I will open Amazon and order the parts and get them tomorrow. read more

We got my daughter's MacBook Pro here as she will need it for college in about a month. The staff is very knowledgable and helpful. They take the time to answer all your questions. read more

Came in the store 8/13/25 1:00p.m Was looking to purchase a gaming monitor everyone of the customer service reps were busy except a few. I continue to look around, checking prices and brands waiting for someone to free up to help me. Once a customer rep did free up they went to other customers. No one asked me. Did I need any help? I walked around for 30 minutes waiting. I proceeded to ask for a when the Eric came I tried to describe to him my issue, he instantly got aggressive with me and loud. I pulled my money out to show him. I was a paying customer and was willing to purchase items, despite how I looked. He continue to get loud with me and told me to get out of his store before he trespass me. I left and went to the front of the store and explain to another customer my issue. Eric began to follow me to the front of the store and get hostile with me in front of customers allowed with me and told me he was going to call the police and to get out of his store I told him he was a racist, white bitch and that I will never come back to his store again in my life. I don't understand the problem with white people treating people the way they do like they own. America Eric is a terrible and a terrible human being. read more

Very helpful. Great selection. Sales guy Dan Moody was helpful without being pushy. Found me just what we had been looking for. Michael legg is top notch service IT guy. Very pleased. Christmas came early. read more

I admit, I am a nerd. I love nerd stores, nerd culture, hanging out with nerds, building nerdy things. The only bad thing I have to say about it is that there's no Micro Center closer to Dayton, and I do believe there's an untapped and vastly underserved nerd community there, but I would probably be a homeless nerd with a ton of cool DIY gadgets as I would end up broke from spending all of my money at Micro Center. No joke...I have spent a lot here, and I don't regret it. Ok, nerd jokes aside I absolutely love this place. The only thing I believe they've not been able to find were some oddball connectors I needed for a nerd project. But the truth is, I've found nearly everything I've needed every time I've come out here. Tonight, I was searching for some black PLA Tough filament (which is apparently an extremely popular color in a plastic that's oddly getting harder to find outside of Micro Center), which they finally had some in the shelves tonight! The one thing I have not seen, and I believe it would increase the customer base, is a "makers room." Seriously. A room with a dozen powered workbenches and some vending machines that would allow folks to build some projects. I don't know how that would all work out, but I do believe there's potential for some maker space to be a profitable endeavor. That thought aside, I love this store and will keep coming back. Please please don't ever close! read more

Love coming to micro center . It's like a toy store for us nerds. I've built sim setups and multiple PCs from here. The help is always good , though sometimes hard to get . They have almost everything you need . From pc, parts , sounds systems , to tools for building. read more

I have had multple experiences in both sales and service at the Sharonville, ohio Microcenter. I HIGHLY recommend this location. The are knowledgeable and the priciing for service is very reasonable. I had complex hardware /software problems and I was very pleased with their work. The best in my opinion! I woudn't hesitate to use them anytime. read more

We usually find what we need/are looking for when stop in for an item. Today we stopped in because one of our cats had chewed through the wires on both of our headphones. We found what we were looking for with a little help from a sales associate. We made our selection, there were no lines for the registers and we were quickly on our way. read more

Micro Center - Computers Near Me - Sharonville, Ohio

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Went to get a computer mouse,I had picked one out on there website it told what aisle 27 and 28,so iam walking and I see the aisle but befor I could go there I was stop by five workers I one asked if I need help,no iam ok so I went to aisle behind them so a different worker come up to me from the other end,ask about helping me, no iam ok,so in a minute a worker came asked again, I said no,I found the mouse walking to check out, 1of the five stop with customer bocking aisle, so iwent a different way same guy walking in front of me,didn't say anything, excuse me,rude disrespectful,for a First-time in Micro center they made me feel like I wasn't welcomed or doing something wrong, so I asked worker that bocked and cut me off,so his answer was oh I didn't see you and are you sure it was me that cut you off, so he tried to say I'm that dumb,so I guess it's my last time going to store,store slogan should say,come to micro center we are disrespectful,rude,dismissive,don't go there, unless you want to feel bad about yourself,just go to any place that wants your business and appreciate your time read more

They have a whole bunch of everything. Went there to pick up a good deal on an iPad. Also looked for a case when I was there and two very knowledgeable employees gave great explanations of what was available. read more

Great staff, and very knowledgeable, and very helpful. Answered all my questions. I will return.

Having moved to a city without a MicroCenter, then coming back to visit, it was fantastic to see the great selection has not ceased. The store was floor to ceiling inventory, too. There are stores still today who have not recovered inventory, since the "supply chain issues." read more

Went their for the Raspberry Pi and the prices were marked wrong but rang up right. I couldn't find the Zero W on sale and when I asked for help the guy said all their Pi's were in the locked case and walked off... so didn't ask if I needed help getting one but it was only the 4's. Decided to pick up the RPi 3 A+ instead. They do have a large selection of 3D printer supplies and other electronics. read more

Micro Center - Computers Near Me - Sharonville, Ohio

I drove all the way from Florence for a guy in a mullet with no chin to tell me nothing when I asked about building a PC. He refused to give me any straight answers. such a waist of time. I'd honestly fire that guy if I were in charge. your sales staff should be... you know... making sales. pushing products. Not being coy. He was embarrassingly bad at his job. read more

Antitrust Violation? My wife and I went to Microcenter in Sharonville, OH to purchase a keyboard and a scanner for our Tax Firm. When my wife and I were walking away with the scanner in our cart, the sales rep seemed unusually nervous about whether all the appropriate cables were included, despite the scanner being presumably brand new. We found this behavior odd but didn't think much of it at the time. Upon bringing the scanner home to use for our project, I noticed subtle hints that it may have been used. Someone had clearly taken great care to make it appear new, whether it was Microcenter or a previous customer who returned it deceptively. Despite the careful disguise, the scanner did not work, confirming my suspicion that it was indeed used. After extensive research, I discovered evidence suggesting Microcenter has possibly engaged in this behavior for at least seven years. Other customers have reported similar experiences of receiving refurbished items sold as new. This is deeply troubling and raises serious concerns about their business practices. When I called the store manager to address the issue, he looked up the scanner's serial number and confirmed that it had been purchased on 05/14/2024 and returned on 05/18/2024. How did it end up back on the shelf? This was a clear failure on Microcenter's part. If the information was accessible in their system, there is no excuse for selling it as new. After all this, they offered a discount on the product or an alternative. This response was inadequate, as it failed to address the root of the problem: selling a used item as new. This experience has shaken my trust in Microcenter. If they can easily verify a product's history, such issues should never occur. Microcenter needs to take immediate steps to ensure that this does not happen to other customers. Selling used items as new is deceptive and unacceptable. I hope they take this feedback seriously and make the necessary changes to restore consumer trust. While dealing with the significant issue regarding the defective scanner I posted about, I noticed several systemic problems that severely impacted our experience while shopping there. To say the least, as a Tech Youtube "junkie", who has only ever heard Microcenter praised by some of my favorite content creators, these systematic issues were disheartening: 1. Commission-Based Sales Structure While at the Microcenter, it was painfully evident how stressed the employees were due to their commission-based pay structure. They earn a base rate of around $4/hour, with the rest of their income coming from commissions on what they sell. This system creates an environment where sales reps are constantly weighing whether or not to assist customers based on the likelihood of making a sale. This resulted in poor support and an awkward interaction when I attempted to exchange a keyboard. The sales rep was hesitant to assist us because the commission for the new keyboard would go to the original salesperson, who was on lunch. He eventually helped us but only after trying to sell us a warranty to earn some commission for himself. This outdated system makes the customer experience uncomfortable and inefficient. Employees must constantly worry about their paychecks, which can fluctuate significantly, making it hard for them to support themselves and their families. When I mentioned this issue to the manager during my previous complaint about the defective scanner, he defended the system, claiming it incentivizes employees to provide better service. However, from my experience, it does the opposite. 2. Inefficient Call Routing System Another major issue is Microcenter's phone system. You cannot call the local store directly; all calls are routed through a national call center, even if the local store calls you first. This is incredibly frustrating, especially when dealing with specific issues like the defective scanner I mentioned in my previous review. The lack of direct communication with the local store adds unnecessary complications and delays to resolving problems. Overall, my experiences with both the sales and support systems at Microcenter have been extremely disappointing. The commission-based pay structure creates a stressful environment for employees and a poor experience for customers. The inefficient call routing system further exacerbates these issues. Until these systemic problems are addressed, I cannot recommend Microcenter to others. I've had far better experiences at other retailers like Best Buy, where the focus seems to be more on customer satisfaction rather than just making a sale. Which is insane to me as I do not believe the reps are paid enough at Best Buy. I appreciate it if you have read my reviews all the way through and genually hope it helps someone be better educated shopping at what I thought was the pinnacle of read more

The first time I came here was in October. I had a fantastic experience and was able to get all of the computer supplies/setup I needed for a new gaming rig. The staff was pretty knowledgeable, and if the person that originally was helping you didn't know the answer they weren't afraid to ask someone else. Their prices are competitive and the products are of good quality. I would highly recommend coming here even if it just to look around at all of the awesome tech. They enforced the mask policy well, and even offer hand sanitizer on the way in. read more

They offer a lot of time consuming ways to contact them EXCEPT for someone answering the phone for easy to take care of questions!!! They shut you out and force you to drive to the store to get an issue resolved. read more

I needed a few parts for my laptop, so a visit to Micro Center was very necessary. I was amazed at how large and organized the store was. There were so many items, it was easy to feel overwhelmed. Thankfully, there was an associate available to help me find an SSD card. I got the SSD card and was through the check out line at a swift pace. However, when I got home, I realized I had purchased the WRONG item. I went back to Micro Center, got the correct SSD card, and was able to make the exchange at the register. The person behind the counter was very understanding and made the entire process simple. If you are in need of computer parts, laptops or accessories, I urge you to give Micro Center a try. read more

And, as always, the same generic response from Micro Center. Truly pathetic! Because of this, I ordered a new case from Bestbuy, bought two new OLED 4K gaming monitors from them, and will never shop with Micro Center ever again! read more

Micro Center - The build in question - Computers Near Me - Sharonville, Ohio

The parking lot is a bit crowded and finding the entrance to the store a bit challenging, but this Micro Center has it going on! Wide variety of products, good price-points, and super helpful, friendly, and knowledgeable associates. I had 3 associates working to resolve my problem and find me the specific product I needed, and they got what I needed, even tested it to ensure it was right, and I was out the door in 15 minutes, start to finish. I also appreciated no one talked down to me or made me feel dumb for my lack of technical knowledge. Great experience; I'll be back! read more

DONT BUY A PC IVE TRIED AND IT IS MISERABLE STICK TO YOUR XBOX OR PS3-5. I spent 2k+ here and had them build me a pc and it didn't work after lots of trying different things. Holly the one who built my pc said it's a good build and she is nice but I've bought two pc's there different builds they both don't work. ITS SO FRUSTRATING. She says it's the software but THERE NEEDS TO BE A WARNING ON THESE THINGS. Like "If you aren't ready to spend weeks trying different things before you may get it right DONT BUY IT!!! The high I got after buying it to the lows I feel now knowing I'm going to have to return it again sucks 3 hours of driving there and back all the calling around and research and the thing is an expensive af piece of crap! If there are infinite universes then I live in the one where things never go the way you'd hoped read more

Micro Center - My 13th reason - Computers Near Me - Sharonville, Ohio

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I have been shopping here for 11 years now, I can't believe this is my first check in. I love this place, I buy almost all of my electronic items here. I have built more than one computer from parts, I have bought complete computers, laptops and random hardware as well as accessories. Generally if you need something electronic or electronic related items they have it. So why after all my praise only 4 stars, well generally you have stand in long lines to check out, you also have to find someone to help you find things. Sadly unless you know exactly what you need you may have to just find it yourself. But I will say they have almost everything. Not sure if it is their fault, but I hate the exit out of the parking lot as there is not lines for Straight, right or left turns, so it is kind of a free for all when leaving via the light. read more

Got a RTX 3050 and a 1TB m.2 nvme ssd. Love the place for the first time I've ever been there read more

Micro Center - Computers Near Me - Sharonville, Ohio

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Great service today at Micro Center, Sharonville, Ohio!! My Desktop was diagnosed and QUICKLY SERVICED BY DWAYNE OFFILL while I waited. THANK YOU!!!!!!!! read more

Horrible customer service on a KNOWN problem. The 2nd worthless helper i got told me Bios was a hardware problem(lie) after I found others who had the same problem. The 1st was even worse, they did not seem computer savy at all. They MAKE you use online text help for computer problems. Personally, I think making people type out long problems on a phone is not any good way to help(Super slow replies too) they eventually give you a phone number, but you have to waste time 1st to earn it, then waste time on the phone with automated BS. It was a long, long day. Never ever going to buy from them or recommend. read more

There's never a good time for laptop issues! Mine stopped charging. After some amateur troubleshooting, I decided it was the adapter and I needed a new one. Thankfully, Micro Center isn't far away and with fingers crossed, I set off to see if they had what I needed. The gentleman at the entrance knew exactly which aisle I needed and when I found it, a knowledgeable associate named Jacob quickly found the right item and included three different prices based on how quickly they would charge. He then helped me get a new lightening cable for my iPhone. The store was busy and the check out line long. But the associates were all helpful and friendly. I highly recommend this store and will definitely return! read more

I love this store! I used to drive out of the way to avoid other big box stores to come to this location specifically. This store has everything you need to build a computer or buy an accessory. I have built multiple PCs from parts purchased at this Micro Center. Each and every time an associate has been helpful, if not instrumental, in several purchases I have made. My most recent build last summer went the smoothest. I was able to buy every piece in one trip and came prepared with a list of items in stock found on their website. Finding help during this visit was pretty easy as this location is heavily staffed. I was able to locate an associate to get items that were located in the back. I was in and out of the store fairly quickly with my purchases and on to my afternoon task of building the PC. My most recent visit a week ago was purchasing two new desktop monitors. For the first time, I was not approached by an associate. I knew which monitors I wanted to purchase, but was having difficulty finding them in the monitor area. The store was fairly packed for a Sunday night an hour before closing (not sure if I missed a major sale?!) and each associate I saw was engaged with a customer. I was surprised that the store was so packed given COVID (I've never seen it that packed before!). I wanted to get in and out since I knew the store was closing soon and wanted to avoid unnecessary exposure with the crowds. I did end up finding the monitors I needed after about 10 minutes or so of looking on my own. The line to check out was spaced out longer than usual due to COVID, but still the check out process went fairly quickly. I was in the store at most 25 minutes. Highly recommend this location if you are in need of PC parts and accessories! read more

Love this I Bought a Mavic mini 2 And Amazing Service!!! Loved It !!! This shop was filled Amazing things CAnt wait Too go back read more

Micro Center - Computers Near Me - Sharonville, Ohio

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I have to give credit where credit is due. I have to be honest here, I usually detest going into this store and try to buy as much as I can online. Mostly because of their checkout line/process. That being said, every once in a while they have a deal that is too good to pass up. I ordered an Lenovo X1 Carbon refurbished laptop last week, and it was the last one in stock so I made sure to check it over before I took it home. It booted it up and it ran fine, but the mouse was a bit jumpy and there were some bad pixels in the upper corner. I was actually OK with it until it started to spread as I used it more. I brought it back a week later, no box (housemate probably threw it out) and couldn't find my receipt (they were able to look it up) and they took it back no questions asked. They gave me store credit, but that's fine I needed a laptop so I applied that towards a new one, actually, and couldn't be happier. Thanks for being reasonable, love the new laptop. read more

Micro Center - Computers Near Me - Sharonville, Ohio

This was my first visit to the Cinci Micro Center. It did not disappoint. They were fully stocked back to pre-pandemic times. A whole isle FULL of GPU's . The employees were friendly... and fully staffed!! It's so nice to see things in person instead of online only. I was checking out all the Glorious Keyboard goodies. I could have walked around for hours, but my kiddo was getting impatient. Can't wait for our next visit to Cinci to stop by again. read more

This was a strange experience. My previous visits to a Micro Center store were at the Radnor, PA location in an upscale neighbourhood. This location next to I-275 hardly qualifies. (Since it's in "Micro Center Mall", go furthest away from Mosteller Road to their parking lot.) Inside the store, I could see a one-on-one relationship. There was no neat, tidy store I expected with a few big name machines ready to go, a few printers and displays, and some ink. It looked like Newegg exploded in this Micro Center store. There were parts upon parts upon parts, jammed into every crevice that they could find. They did have ready-made, big name machines but getting to them meant seeing almost everything else in the flea market-like section. When Tiger bought some of the CompUSA stores, they re-emerged as do-it-yourself type stores with a few ready-made Systemax boxes but it was all tidy. I haven't decided whether I want to praise it or condemn it--it's a unique solution--and I wonder if the company went to this format in every location. There were plenty of people working there to help you, if you had a question, and they seemed genuinely interested, although not exuberant. I'd guess that they're all tired because, like Aldi employees, they seem to have multiple jobs. That's such a change from the store I knew. So, if you saw it on Newegg and you need it today, pick up and go because you'll likely get it here, whether it's a powerful power supply, a motherboard, a home theater system, a keyboard and mouse, or even disc sleeves. They seem to have it all. read more

Micro Center - Computers Near Me - Sharonville, Ohio

You need it don't sweat it! They got you!!! They help me understand what I want my computer to w then help build it.