!!!!!!0 stars !!!!!! AVOID THIS PLACE AT ALL COSTS! This…read morebusiness is full of lies! They will sell you an item that isn't in stock just to say it will be here in 6-8 weeks. But here's the kicker when your order doesn't arrive and it's been 12 weeks they will tell you it's the manufactur's issue and not there's. They also will keep telling you we have a truck coming on Friday and it seems to be every Friday but seems to never come. What a joke. Then they will try to offer you an old ass floor model at full price. lmfao. I can't stress enough how much of a headache this establishment is. Also to note 90% of there customer service is done by text messaging. This place is a scam !!!!! John Matarese needs to Investigate this place. Straight up liars!

I bought a couch this weekend from Roland at the West Chester location. When I originally started…read morethis process I was interested in a couch they did not have in stock and were able to provide me with some comparable alternatives. Upon arrival the process was smooth and easy, I got to inspect the couch we loaded up my truck and were good to go. Roland and the other employees helping were friendly and helpful.

A discount/savings-forward home furniture and decor store. Most of their floor is dedicated to beds…read moreframes and couches, but they also carry rugs, wall art, baby furniture, bookcases, end tables, gazebos, outdoor furniture, and more. They primarily carry Ashley furniture, but they have a few other brands as well. Note: Do be aware there's a knife store inside the furniture store flying "Don't Tread on Me" merch. PROS: -Fantastic pricing! Remember: the blue tags mean the price listed on the tag is HALF OFF. (I only found that out halfway through.) I thought $130 for a tall bookcase was pretty good, but once it was halved, that's just ridiculously good now. -Really friendly service. They clearly know the line between "being helpful" and "giving you space to explore". They popped in every 20 minutes or so, but they mostly kept their distance to allow us to sit on and discuss all of the different furniture. -Different ways to get your furniture. They don't offer delivery themselves, but they have a company they suggest using and all the details about how to use it. They have show models you can take home that day and other options you have to order in and wait for. Good options. -Good clearance selection. It's definitely a hodgepodge of stuff, but it's a CHEAP hodgepodge of stuff. They have lamps, chairs, couches, gazebos, auto parts (?), and more. It's a whole bunch of random stuff. CONS: -I'd love to see their pick-up hours extended for out-of-towners. They close pick-up at 6pm, and we weren't able to make it out of work and make the drive to get there by 6pm (traffic at rush hour is intense!). We'd have to come in on the weekend or take a day off work. -Otherwise, nothing! We didn't come away with anything, but they had a great selection of items, and I think this was probably one of the best places to start our couch shopping. We'd be back if we were looking for adding new furniture.

The salesperson was fine. The wait for the ordered couch was 7-8 weeks which I understood…read more But, now that I have the couch, there's a big problem that I can't seem to get any help. I had to pay for the delivery. I had to pay extra because I used a credit card, and extra for them to for the set up. The center portion of the couch is not on right. After several calls to the moving company (Queen City Delivery) who was recommended by Bargains and Buyouts, and several calls to the furniture store I'm at my wits end.I even went to the corporate website and used the email address that they advertised (many times to make sure of the address)the email was returned as undeliverable. Left my name several days ago at the store and the manager was supposed to return my call but has not. Frustrated and abandoned by the company.

Sometimes, you visit a place on somewhat of a whim, and you find a really good reason to be glad…read moreyou did. That was my first experience at FrontRoom Furnishings, and we were definitely glad we gave the place a shot. My lady and I just happened to be in the area, and we had been looking for a new dining room table, so we decided on a whim to check the place out. Upon entering, we were greeted by a friendly staff member. I was honestly a bit worried that we'd be instantly followed around by a salesperson, like a hungry tiger stalking through tall grass after an unknowing grazing gazelle... But that was not the case at all. We felt no pressure at all as we browsed at our own pace. I'll admit that at first, some of the prices we saw looked a bit much, though the items themselves looked amazing. After a little while, my lady and I happened upon the clearance area, and we were surprised by the extensive selection at such great prices. One selection in particular stood out BIG time to me, a 5-piece dining room set, originally priced at $809, now on sale for $399. In my mind, I was doing my best Wayne Campbell impression saying, "It WILL be mine! Oh yes! It WILL be mine!" After a little trial sitting, even my lady loved it. After we made our decision, a salesperson approached us and worked with us in finalizing our sale. We agreed to financing through them with 6 months no interest. Easy decision there! The entire process was painless and easy, which is kinda rare these days, but VERY welcomed. This was one on-a-whim experience that turned our to be a VERY good one. Chances are pretty good that we'll be stopping by again for our next furniture purchase. A new bed, perhaps? Still, this is one Frontroom we'll be entering again someday!

My Mr and I were just looking around for dining sets. We stumbled on this place and had never heard…read moreof it. As we walked in, we were greeted. Felt no pressure at all. We walked around a bit and most furnitures were a wee bit high priced. We walked towards the back which was an outlet and found a lot of furnitures for reasonable price. My Mr found a dining set that he truly loved. I looked at the price and could not believe that we found a bargain. 5 piece set regular priced at $809.00 and dropped to $399.00. I sat on it for awhile and was sold. The quality and color went well with our decor at home that we had to snag it. The gentleman walked up to us and was so laid back and helpful. He checked the back and they had it in stock! We asked for delivery which was only $60.00. The transaction up front was so painless and quick. You can apply for 6 months interest free credit which we did. We have now have our set and I can't thank Front Room Furnishings enough. The delivery was smooth as well. Nice communication, professional and set up our furniture. We will definitely use them in the future. Perhaps a mattress?! Thank you for a great experience!

BEWARE BEWARE They are not a bargain store at all. I went to Furniture Fair and bought a coffee…read moretable for cheaper money. Their delivery service is the worse I have ever seen. They did not pick anything up at all, they just pushed my furniture into my house and ripped the molding off my door way.

nick was great, helped me pick furniture via text message! he sent me all the items in stock and…read morepricing and coordimanaged delivery. Outstanding customer service

We spend a lot of time looking and service was great. They helped us mix and match to fit our…read moreneeds. Selection is large, which is one reason we were there so long. Delivery went well. It's expensive and I'm not sure it's worth the price, but we've made two very large purchases many years apart (two different houses with a move to California in the middle). Given we went back when we moved back to Cincinnati and needed furniture for our new house, I'd say we trust Havertys.

Don't waiste your time! The gliding swivel recliner is very…read morecomfortable and looks great in my room. But for $2000.00 I expected a chair that was free of defects. However we can not get a chair that is not damaged. 1st Chair delivered had a deep crease in the arm and down the front of the recliner. 2nd Chair . The delivery time was from 1 -3 per email and text. At 330 I called, recording said scheduled delivery between 1 and 3. Rep stated delivery is between 445 and 6. (Not per the recording or any correspondences.) Then i was told that she guesses they are running a bit behind. When they arrived after 6, I refused the delivery because it was worse than the first one. Deep creases on both arms, down the front and on the seat. 3rd chair was delivered with the same issue!! Refused again. Sales person hasn't followed up after she was told the first chair was bad. So completely disappointed.

Great employee Derek Keeble. Took care of return due to not fitting in stairway to lower level and…read morethe new sale. The delivery and meeting time window was also fine!

I purchased a sofa and paid $60 for delivery, they had a more expensive delivery option which was…read moreover $200 just to put the legs on the sofa but I refused to pay that much. Will never purchase from this company again.

Great service and a great value!…read more When looking for new furniture for the house, this is always our first stop. At Riley's, you're not going to find your highest and, custom-made, handcrafted furniture. What you will find is durable, Quality Furniture at an affordable price that is perfect for a growing Family. We've purchased couches, bedroom sets, tables and other items at Riley's throughout the years. The staff has always been fantastic. They don't Hound you but they are always there to help. They make their presence known, they guide you to the areas that you want to be and they let you do your own browsing. When it comes to couches and some other upholstered furniture, you typically have a number of options for upholstery textures, colors and patterns. A lot of these are at no extra charge. Delivery and assembly is also very affordable. A lot of the wood furniture, tables and bedroom sets and the like, they are particle board and laminated. But again, very durable and great for a growing family. With a growing family, you don't always have little ones who are as considerate about the furniture as the people paying for it might be. That being the case, you probably don't want to go out and spend $10,000 on a bedroom set for a small child. Like most furniture stores, Riley's has deals going almost all of the time. Often times there are interest free options to pay overtime. Would I go back? Definitely. Like I said, this is a regular stop for us when we're Furniture shopping. I'd highly recommend checking out Riley's first.

I am writing on behalf of my elderly parents. A shout out to Bruce and all of the employees at…read moreRiley's for treating my parents just right even when things didn't go just right-not because of Riley's just circumstantial things. In the end, Riley's did an outstanding job managing my parents' situation. It is appreciated by this daughter, and for this alone, I will make my way to Riley's to shop when I need furniture. Superb customer service if you are looking or if you are buying. Consider shopping Riley's the next time you need a recliner or furniture for any room :) Thanks again to the team.

I have been a customer of this store since it opened . From…read morea patron s experience I give them a 5 star rating in every aspect . I hope management appreciates what great employees they have !

This was fun to see! There is a huge selection of all different types of inventory. Everything from…read moretools, signs, jewelry, clothing, home decor, collectibles, and so much more! The prices were not wild, some things seemed a little high but not bad- pretty reasonable. For service, in the cases they have buzzers to get someone to come to the case you're near. They were quick to get there and unlock it.