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Cincinnati, OH

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Bargains and Buyouts

3.9 (8 reviews)
Closed • 12:00 pm - 7:30 PM

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The Original Mattress Factory - Cold Spring, KY Original Mattress Factory Store

The Original Mattress Factory

5.0(1 review)
19.1 mi

I recently got married and we were looking for a new mattress and bedframe for our home. I came in…read moreto the store the first time and spoke to a gentleman who just let me try out all the beds. Even with Covid they took all the proper precautions. He left me alone and did not bother me at all until I had questions about the different beds. This made for a really comfortable experience allowed me to have time to really consider each mattress. He told me a little bit about the company and how all the mattresses are made right here in Cincinnati and was very honest about the whole process. I went home and talked to my fiancé at the time and I definitely felt like this is someplace I wanted to go back to. So I went back and spoke to somebody new who also just gave me my space to be able to try out the bed I preferred again. We decided to pick one of the orthopedic mattresses with a medium firmness and we absolutely love it! It is so comfortable and we got it for a great price. We loved how all the prices were listed there in the store and there was no guessing or negotiating. Even during Covid we got it within two weeks. We also ordered a beautiful Amish frame which is super sturdy, simple, and elegant. We chose to have the furniture delivered to the door and not set up due to us being out of town and a family member receiving the furniture. It was great they were right on time and they called multiple times just to let us know where they were. There was nothing wrong with the mattress or the frame it was exactly as we expected. And they even called to follow up which was extremely nice. We would definitely recommend this company and this location to our friends and family! Thanks!

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The Original Mattress Factory - Cold Spring, KY Original Mattress Factory Store

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Cold Spring, KY Original Mattress Factory Store

Bob's Discount Furniture and Mattress Store

Bob's Discount Furniture and Mattress Store

1.5(20 reviews)
20.0 mi
Offers payment plans
Established in 1991

We made an appointment for a 1:1 viewing for 7 pm and got several confirmations telling us the date…read moreand time. When we arrived, they told us they closed at 7 pm. I shared that I had an appointment for 7 pm, and they apologized and welcomed us into the showroom. After walking around for a few minutes, we felt very uncomfortable and pressured knowing the staff were all waiting on us to go home. The furniture seemed nice and the staff tried to help us, but the experience was mostly just awkward. We left quickly without making a purchase.

TLDR; salesman and manager are full of it, corporate is no help at all, couch significantly…read moredelayed. Do NOT buy from Bob's. Ordered our couch August 12th. We had family photos scheduled September 21st. 2/3 pieces of the couch were here, one was back ordered. We opted to pick them all up at the same time so we didn't have to make multiple trips and live with half a couch. The salesman we worked with, Mark, assured us that it would be here in time for photos. When I was still hesitant, he brought his manager over to convince me that we would have it 9/21. They said multiple times, that they would "work closely" with us to make sure we got it in time. When my husband went to the computer to pay, he saw it said 11 weeks, but the manager said "don't worry, it never actually takes that long." I had a bad feeling but we purchased the couch anyway. It's now October 19th. We have received zero communication from Mark or the manager regarding the status of our couch. We called customer service and after pulling a few teeth found out it was delayed, so we pushed family photos back to 10/21. We hadn't heard anything so we called customer service again, to find out it was delayed AGAIN, so now we need to do our family photos at a park - I wanted to do them at home badly but I've already paid for the photos so we have to relocate. At this point I just hope it's here in time for hosting Christmas. I don't even want it anymore but we spent so much time looking for the perfect sized couch for our oddly shaped living room. I should have listened to the reviews and not even bothered with Bob's Furniture.

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Bob's Discount Furniture and Mattress Store
Bob's Discount Furniture and Mattress Store
Bob's Discount Furniture and Mattress Store

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Bargains and Buyouts - furniture - Updated October 2026

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