AMAZING EXPERIENCE!! My computer was completely unresponsive and wouldn't turn on. I called 2 other places, which told me they could diagnose it by the end of the week at the earliest, and if it is a motherboard issue- I should just buy a new computer. They got it up and running within 4-5hrs!! I couldn't be more thankful and impressed with their knowledge, service, and price. Highly recommend. read more

Tony is great. A very nice laid back individual. he quoted me hundreds less than micro center. only thing is it took a little longer than expected. great overall read more

my laptop was broken and they told me the repair would be $100 just for the part, and then insulted my choice in computer and tried to sell me a new one at four times the price. i bought the replacement part for $30 and fixed it myself in an hour read more

BEWARE of this place. They demanded $200 cash up front for a service that then took them OVER TWO MONTHS to fix. I know it was stupid for me to agree to this, I just assumed that they were a reputable business. But please heed my warning and don't fall into this trap like I did! They strung me along for those whole two months, making all sorts of BS excuses, even apologized saying they were "on vacation" when I know they were open. The clincher? When I finally got my laptop back, the issue was not even aptly fixed - I started having the same issue a week after getting it back. I have never felt so blatantly and egregiously scammed by a business before. I am actively in the process of filing a complaint with the Better Business Bureau. read more

Takes advantage of international students. No upfront prices, higher prices than microcenter, and only takes cash. The owner tries to play the sympathy card while raking you over the coals. read more

Overall, I got exactly what I asked for and I'm very happy I came to AAA Laptops. I needed to get a couple pieces of my PC changed out for newer ones. There was one unavoidable problem with my PC during the process but they handled it well and there was no issue with my computer once I received it. My PC is running great now, thank you! read more

I had an exceptional experience at this computer repair shop. Not only did they swiftly get me in and out within just a couple of hours, but the quality of their service was top-notch. What's more, the competitive price made it even better. The staff was not only skilled but also incredibly courteous, making me feel valued as a customer. It's worth mentioning that this is a minority-owned business, and supporting such enterprises is vital. I highly recommend this shop for their efficiency, quality, and the commitment they bring to their work. I came in with a broken MacBook screen and they were able to repair it that day, which no other shop was able to do. This was very important to me because schoolwork is quite difficult when I lose access to all my notes. read more

The owner helped me out in a pinch. While a little pricier for convenience, and I was uncomfortable by the cash only policy, the owner's responsiveness and availability were exactly what I needed on the fly. Recommended for businesspeople and students alike! read more

My laptop had a busted WiFi card, and this store seemed like the best place to go to get it fixed. They took in the laptop and managed to install a new card within a couple of hours. I was asked to pay in cash $230, which was the first red flag. Upon some internet searching, I found out that a WiFi card would be around $30ish dollars, and that installing a Wi-Fi card is very simple. Fool me once, shame on you. These grease bags will take full advantage of those not proficient in computers, and I would not recommend coming here. Fix the problem yourself or take it anywhere else but here. read more

I had two laptops that were done for. After he tried to repair one and found out that it wasn't worth it, he was willing to let me trade in BOTH crappy laptops for a great deal on a new one! Super happy with my functional new laptop for a good price. read more

Have to update this review and say I'm disappointed in the quality of their service. My computer wasn't really fixed and still has the same problem that I walked in there with. Their very short warranty on their repairs makes it hard to get them to fix it. Also I just thought its shady that they ask you to pay in cash. When I said I didnt have cash, they kindly (/s) pointed out the atm across the street. Tax avoidance perhaps? Tldr I do not recommend this place read more

I had taken my computer to AAA Laptop and more to have a cracked screen fixed on my touch screen laptop. The first time I took it was in January, he stated that it would take an hour to fix which ended up being 3 weeks. After 3 weeks, it still was not fix because a cord was not working in which he was stating that he was not going to charge me $10 to have it fix. After another 3 weeks, I received the laptop and was turning it on in the store to check it out. Once turning it on, I informed him that it was not a touch screen in which he told me that it had to finish updating. Once I got it home, I realized that it was not the right screen that was put on there.. I had to take the laptop in again to have the right screen put on. My sister gave him a call to see what was going on in which he told her that he would give me back $30. It took 2 weeks because he stated that they sent him the wrong screen. Now it's going on 2 months and my laptop still was not fix. Once I went to go get the computer, it would not turn on, it was broken.. He had to order another computer in which he stated since I was so patient, he was going to give me $100. So after 3 month and 2 weeks, I finally had another laptop. When I picked up the laptop, I asked was he going to give me anything and he stated no because he had to buy another laptop which was refurbished Then once I started shaking my head, he said if it's for you, I'll give you something. He had given me $20. He is not a man of his word. It was not my fault he had to buy me another laptop due to him breaking it. read more

I went here after my laptop broke and I needed to buy a replacement while it was being fixed. He asked me to pay in cash and gave me a computer from the display, not in a box. I get home and it has windows 8 installed instead of 10??? So I installed windows 10 and the computer had several functionality issues include function keys not working and windows crashing when I opened certain applications. Unusable for school. It had a thirty day warranty so I assumed I could return it. Come to find out I read the fine print and they don't do refunds. Convenient. I should've known not to buy the laptop as soon as he asked me to pay in cash but I am a young college student and I was alone so I felt pressured to go along with it. The owners were both very nice but I feel scammed. read more

So I brought my laptop to this place a few months ago to have it wiped. They claimed to replace the hard drive but my laptop is still messed up. It moves extremely slow and now it's doing the same thing it did when I took it there the first time. I've only been on it a few times and mostly to handle business. I'm going to take it to another place to have the same thing done and see how that works out. As of right now, I feel like I wasted my money. read more

AAA Laptops & More - IT Services & Computer Repair Near Me - Cincinnati, Ohio

Wow, these guys are miracle workers! Went in for a motherboard replacement and these guys fixed it up good as new. Computer is cleaned up real nice, all my files are still in, and I think my computer will last for a few more years before I switch to a newer model. Forget about going to the Apple Genius Bar, these guys will do a better job and at cheaper rates! I cannot recommend these guys more for repairs! read more

I cannot recommend this business more. A truly kind and hardworking gentleman helped me get my computer fixed and back to working. He not only found me the most cost effective option but went above and beyond. This business seriously cares about its customers. I will be coming back for all of my future tech needs. read more

It was Summer time and my laptop had been broken since the end of December. I tend to procrastinate but I finally decided to take care of the broken cursor buttons. After looking up laptop repair stores online this one seemed to be the most convenient for me. Also I figured that they must work on a lot of UC student's laptops. Street parking wasn't too difficult on this late weekday morning. The store was just up the street. The signage is easy to see when driving or walking past. The employee who greeted me was very friendly & professional in demeanor. Once I explained the problem to him the employee immediately knew what to do to fix it. My laptop needed a new keyboard plate. He checked for one in black to match my the laptop. When he came back out I was shown one in the color blue but was told he previously saw black ones also. I expressed the desire for the black version but was willing to take a blue one. The repair was to cost $100 and would be ready by the next day. The next day I received a phone call telling me my laptop was fixed but I was busy that Friday and could not get to the store until the following week. When I returned to pick up my laptop both the employee and the owner were present. I was asked to verify the functioning of my laptop. The problem was I'd forgotten my laptop's password. After several minutes without success the owner offered to use an "expensive" device they have to disable the password login function for $50. I declined taking my laptop home to try to remember the password. Before I left the owner told me it was not possible to change my login password without logging in first. Back at home after a few more unsuccessful attempts my laptop which is running on Windows 10 provided me with a way to change my password without accessing my laptop first. I was successful at this and can now log in without any problems. Although the service AAA provided to fix the laptop was quick and reliable I am troubled by the attempt to sell me a service I did not need. Until next time be kind to each other. @yelpcincy @clifton @aaalaptops&more read more

AAA Laptops & More - Store front #aaalaptopsandmore #laptoprepair #laptops - IT Services & Computer Repair Near Me - Cincinnati, Ohio

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AAA Laptops & More is A1 first class. I bought a great pre-owned laptop for a very affordable price and loaded with software. Tony and crew are knowledgeable, friendly and very professional. I would highly recommend. read more

My cursor on my Mac laptop just stopped working one day and I couldn't work on it anymore and I use my laptop every day for the whole day, so it was a big dealbreaker for me. I just went downstairs to this place since I was living right there near UC and they told me not to worry and that they will open it up and see what's going on, when they did they found that my touchpad was burnt. They changed it with a new one in less then 2 hrs and it was Saturday noon which worked out for me perfectly since I didn't have to worry to go somewhere far or wait for the whole weekend to be over to get back my laptop. It was very quick and right fix for a good price. Tony and his partner worked really well! read more

My laptop wouldn't boot so if dropped it off to see what was wrong. After an hour I got a call saying it was fixed. It works great and saved me because I had a presentation the next day. Only four (I would give 4.5 if it was an option) stars because it was a tad more expensive than I thought a ram replacement should be, but it was worth it to get it back so quickly and I would recommend anyone who is in a pinch to stop by. read more

I had a great experience here!! Tony was very nice right from the moment I walked in. I dropped off my laptop (Dell with a broken hinge) and he told me I would here from him in two hours about what had to be done. When he called two hours later, he told me he was able to fix it!! And for a very very reasonable price! I was able to pick it up three hours after dropping it off and I couldn't be happier. My computer was in much better shape, saving me from having to spend more money on a new laptop. All my files and programs were the same as I left them! Above and beyond in my opinion! Very nice people, very great service! Thank you guys so much! I highly recommend!!!! read more

Worst experience ever. I had a virus, found them bill was $100, it wasnt until after the repair was completed that they told me cash only... ok no big deal right? I get the computer home, turn it on, and low and behold all of my files are gone.... Everything. I call back, they assure me the files are on there, I take it in, they appologize say they will attempt to locate the files. Nope, gone, not coming back, too bad, no files... This virus only impacted my internet connection, i have more problems now than before I took my PC into their store. I will not be back and would caution others from going there. read more

They understood my problem was time sensitive and provided me with great customer service in a matter of minutes. The only caveat is I was told to pay in cash, but luckily there were ATMs within walking distance of the store. They have been around for more than twenty years and appear to know what they are doing. If you are at UC and experience an untimely laptop issue, this is the place to go! PS. The life advice is free. read more

I had only 120GB in my laptop and needed an upgrade to 500GB. The process took a little longer than expected because my hard drive needed to be special ordered. But overall, the customer service was amazing and I have a perfectly working laptop with much more storage. read more

These guys gave me great service today. I cold-called on a Saturday because my 2009 laptop mac pro broke down completely. Tony and Mark worked around a broken motherboard issue and within 4 hours, after having diligently tried to match a compatible motherboard without results, provided me with a virtually identical 2009 laptop with all of my hard drive data installed and working as good as can be, and for about the same price as the initial motherboard quote. Computer repairs and pricing can be tricky, and I hate going for them like I hate going to the doctor, car repairmen, or government bureaus, but I would definitely recommend these guys at the present moment. read more

Fixed my laptop screen in an hour! Very efficient and friendly! I definitely recommend AAA Laptops & More to anyone looking for a good laptop repair job. read more

The hard drive crashed on my Dell XPS laptop. These guys got it back up and running without losing any files in less than a day. Reasonable price for a fantastic service. read more

Stop by AAA Laptops and More . They took care of me with a quick turn around time. I was appreciative that they were willing to look at the computer and diagnose the problem for free. Additionally, they were upfront and honest about the price of parts and their fees. read more

My laptop went dead because it needed a new processor. Nothing would turn on except for three lights at the top of the keybaord. These guys were able to fix it fast an now my laptop turns on perfectly. read more

Fantastic service! It was less than a 24 hour turn around and a phone call with full explanation of the services provided. Finally, you can't beat the price! I am very pleased! read more

Tony was extremely helpful. I was given a free diagnose and I was able to get my laptop fixed in less than a minute. I really like that when I walked in that the door was already open. I truly felt welcome and happy to be there. Tony was helpful and provided great service. read more

EXCELLENT SERVICE! They are quick, efficient, and prices are reasonable. They made my bad day of computer problems turn into a BEAUT! They really know what they are doing, go to them with all your computer problems. Especially if you are a student, good college discounts! read more

Hello, went to AAA on UC Campus to see if he could find out why my internet wasn't coming open. Tony diagnosed it and told me the cost would be $100. After doing some quick research I found out it is very easy to do a reprogramming of Windows and only takes at most a couple hours. The review gets 3 stars and the A-OK from me in regards that Tony took my OLD computer that didn't have the capability to power and extracted my old iTunes files and put it on the desktop for me, free of charge, just donate my old computer that was collecting dust! So for $100, he fixed my computer, put my old music files on the desktop to re-download on iTunes. I consider it a win for us BOTH and I'm appreciative of his time and kindness. There may be others out there that would do the first repair cheap BUT considering he is a small business owner and very nice, you might be able to negotiate something that is a win for all. Because of that I recommend him! read more

Editing my review here since I was not allowed to walk out of this store until I left them a five star review for the over priced lousy repair job they did. Highly unprofessional and I would not recommend these people to anyone. They claimed they were certified Apple repair techs and could not even get the screws back into the bottom of my MacBook Air properly read more

My hard drive was basically dying, and while it's dead right now, the fact they got it working again for a little while without me losing all my stuff is nice. Also, I'm pretty sure that after taking it in, the guy cleaned up my computer screen, which is unexpected, but much appreciated. read more