Dean was absolutely amazing and came through when I needed help the most. I run an online business, so when I woke up to a laptop that would not turn on, I immediately panicked because my entire workday depends on my computer.
I submitted a request on Yelp hoping someone could help me the same day, and Dean was the first to respond. Not only did he respond quickly, but he came directly to my residence at no extra charge, which was incredibly helpful and convenient.
From the moment he arrived, Dean was polite, professional, patient, and clearly very knowledgeable. He took the time to look over the issue, explain what was going on, and help me understand my options. My laptop is definitely on its last leg, but he was able to get it working again and give it a little more life until I can purchase a replacement.
What stood out most was how trustworthy and fair he was. His charge was only $75, which I thought was extremely reasonable, especially considering how quickly he responded and that he came to me. I was so grateful for his help that I asked him to invoice me for $100 instead.
I already saved Dean's number in my phone because if I have any future laptop or computer issues, he will be the first person I call. I highly recommend Dean at Super Techs to anyone looking for reliable, honest, fast, and professional computer repair support. read more