Great service & reasonably priced for the items I took to have dry cleaned. Promised when they said…read moremy dry cleaning would be ready for pickup.

###UPDATE### The prices are competitive for dry cleaning,…read morebut don't expect them to attempt to get any stains out. Multiple times we have gotten clothes back with tags saying "a stain was detected". But they don't try to get them out. I'm not sure what they do when they dry "clean". Or there is a stain and they don't mark it at all. They have delivery service but make sure you don't want to keep any wreaths or decorations that you may have on your door. Their delivery driver destroyed a wreath that was irreplaceable. He grabbed the wreath from my hook on my door to hang a shirt that was supposed to be folded. My husband called the store and I received a call back from someone stating that she was the owner and wanted to "fix this" I called the number back and left a message and have heard nothing since. Apparently she doesn't want to fix it. I don't know how she can. I mean irreplaceable means just that. So obviously they have lost a customer.

I was spending some time in the area and decided to get a new pair of jeans fixed. I got a good…read moredeal on designer jeans because the zipper was missing the pulley. I stopped by to support a local shop and a young lady told me, on a Saturday, my jeans would be ready by the following Saturday for less than $20. I show up the following Saturday and a different young lady tries to give me several wrong clothing items. I explain to her I just have jeans. She comes back to say they're not here, she has no idea where they are. What? She says she will go get a manager. An older man also has no idea where my jeans are then proceeds to tell me they might with a seamstress, he has no idea when they'll be done, how there's a national shortage on pulleys for zippers (huh?), and he'll call me soon. He said the employee never should have said one week. He promised to ship me the pants once found, free of charge to take of the hassle. I explain that I have one more weekend there and can stop by the following Saturday. He is relieved, I leave, hoping they find my jeans and a pulley. I get a text on Tuesday that my jeans are in and ready for pickup. I show up the following Saturday. A different young lady helps me. My total is $28! Mind you, I didn't get these dry cleaned, they are still brand new and only needed a pulley. I was also told by the manager that these would even be shipped for free, I was just being nice by stopping back by. I asked if that was really the price, told that's what I owe to take my jeans, so I reluctantly did, but wow. What a mess! My jeans are fixed perfectly, 5 stars on the seamstress' work, but 0 stars for the false promises on when I'd be able to pick up and for how much. I never asked for anything for free but to charge me significantly more than quoted after the item went missing and telling me it would be free? Come on, stay true to something you said! The lack of effort/keeping their word and inability to know where a customer's item is screams unprofessionalism. I cannot recommend this place any less.

Price extremely expensive , cleaning ok. Pieces cheaper elsewhere , not returning. Definitely found…read morea more economical alternative

I called ahead and was requesting a nearly unreasonable turn around time to get a suite cleaned…read more The lady on the phone was friendly and they agreed to make it happen. When I went to pick up today, the owner and the lady I spoke with on the phone were both in. They informed me of the bad news that their conveyor system broke and they are unable to get anything down for customers. HOWEVER, the incredible owner and employee remembered my situation and went out of their way to guarantee that my suite was ready for be fore closing. Incredible service, great price. Highly recommend.

Brought in a coat with stains (food, wine, etc from holiday parties) and it came back spotless. And…read moreI didn't even have to tell them where the spots were. Highly recommended.

They do an amazing job. I've had sleeves added to a sleeveless dress/blouse. My coat was large on…read moreme because I had lost weight. They altered my coat.

Highly Recommended! After another tailor ruined a dress for my son's wedding, Rip N Stitch saved…read morethe day!

I only used their services once, but I WILL return. I had a…read morepair of men's slacks altered and they were perfect. I WILL go back again!!

I dropped off two Scottish kilts and some ghillie shirts that needed dry cleaning for a conference…read moreI was about to attend. I then realized I forgot to remove the shirt laces before submitting. When I picked them up I saw everything was expertly cleaned and found the laces nicely tucked away in an attached envelope. The staff was kind and professional.

Their work is exceptional, reasonably priced and, they are conveniently located. Their customer…read moreservice is great too.

I don't have a ton of dry cleaning, by during the winter I have a few sweaters that require it. I'm…read moreacquainted with the owner of Cleaner Concepts so I decided to start using his business. I got exceptional service from the employees and the prices are better than other cleaners in town! And they're quick! I love being able to pick stuff up next day! I had a Sherpa pullover that I needed cleaned between two business trips (I was only home for 2-3 days between the trips). They were able to get my item cleaned in time for me to pack it for the 2nd trip! All other cleaners I called told me it would be longer. I was and am so grateful for Cleaner Concepts and their efficiency.

LIFE SAVERS!!! The…read moreday before my wedding, I got a brilliant idea to wash and dry clean 20 tablecloths for my reception. Lo and behold- I created more wrinkles than the packaging they came in with. They looked HORRIBLE! Panicking- I called several dry cleaners with no luck. Appearance Plus cleaners took the job and had them wrinkle free within HOURS!! I cannot thank them enough! I HIGHLY recommend them to anyone! The staff is friendly and helped a panicked bride out!

very high quality service. team goes above and beyond to make sure your order is done right!read more

Two of us went there. I had two pair of pants to be hemed and they were fine. My wife had two pair…read moreof pants and was told by the greeter/cashier, "Why did you wait until the last minute to bring them in," She had just bought the the day before, did not need them for three days and there business ' name is "Alterations While You Wait." No need for that admonition from the cashier. A simple, "It is Prom time, we are backed up terribly and are unable to meet your deadline," would have been acceptable. I may return, but my wife took her pants back to the store and will wait 7-10 days and save $70.00 on alteration fees, and receive outstanding customer service.

Interesting . My pants( Taper and hem, removal of zippers) were dropped off on july 7 . It is now…read moreSept 9. They never call you and no one seems to know what's going on in that shop . I went in a week after I dropped them off and he said" Oh I haven't reached them yet. " Oh I said very patiently , You said they would be done in a week ."No word for another week , went in as usual and met with a cat and mouse game . I'm patient and I wasn't demanding like it seemed everyone else needed a prom dress etc . Totally unprofessional .Like Everyone of us is a paying customer and we all have a number 1,2,3 . Address us accordingly in order .But last week I went in and asked for my jeans ,they couldn't find them , Said they were under a pile of forgotten clothes ( Maybe that's why it's sept) . And said maybe I just should spank him in front of customers .!!!For 1)unprofessional , 2) never again and word of mouth is a mFR , and 3 ) flirting with a customer in front of other clients , and 4 ) Don't work with a project which is clearly out of your scope of practice . Do wedding dresses only . I rate negative 500.