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Cleaner Concepts

3.6 (51 reviews)
InexpensiveLaundry Services
Closed 7:00 am - 6:00 pm

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Response time

5 days

Response rate

5%

Services - Cleaner Concepts

Dry cleaning

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Recommended Reviews - Cleaner Concepts

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3 days ago

Their work is exceptional, reasonably priced and, they are conveniently located. Their customer service is great too.

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2 years ago

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6 years ago

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11 years ago

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8 years ago

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6 years ago

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8 years ago

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11 years ago

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9 years ago

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7 years ago

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14 years ago

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5 years ago

Solid cleaners that are affordable and did an excellent job quickly. Definitely go here!

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15 years ago

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12 years ago

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13 years ago

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13 years ago

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14 years ago

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15 years ago

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6 years ago

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12 years ago

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8 years ago

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8 years ago

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12 years ago

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9 years ago

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7 years ago

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11 years ago

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9 years ago

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10 years ago

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9 years ago

Nice people working here and the prices are really good compared to other dry cleaners.

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11 years ago

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12 years ago

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10 years ago

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7 years ago

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16 years ago

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10 years ago

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10 years ago

They did a great job, and same day pickup was awesome. Too bad they send out shirts, otherwise 5* no question.

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8 years ago

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Review Highlights - Cleaner Concepts

I don't have a ton of dry cleaning, by during the winter I have a few sweaters that require it.

Mentioned in 2 reviews

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ZIPS Dry Cleaners - Cincinnati

ZIPS Dry Cleaners - Cincinnati

(34 reviews)

Oakley

This was my first time using them, and it will absolutely be my last. They completely ruined my…read more$150 sweater, kept it for over two weeks, and then refused to offer any refund or resolution. I was originally told I'd get my sweater back the same day, but instead I ended up making nine separate trips to the store between 10/25/25 and 11/12/25 just trying to get updates. The employees were unhelpful and gave me a different excuse every single time. The most unbelievable one: I was told my sweater wasn't ready because they were "waiting on a part that was on the UPS plane that recently crashed in Louisville." Not only was that impossible--they had already had my sweater for over a week at that point--but using a tragic accident as an excuse was incredibly disrespectful and completely unacceptable. No one at the store ever answered the phone despite multiple calls, and I was never able to speak with a manager. The very last time I went in--when they finally handed me my ruined sweater--the employee told me there was "no way" for them to even know whether they could issue a refund. Another lie. That's when I asked for the owner's information and emailed him directly (Josh Pinkey), but he never responded either. I rarely leave negative reviews, but this experience was unacceptable from start to finish. Save yourself the time, money, and frustration--go literally anywhere else for dry cleaning.

I dropped off a bundle of shirts for the tenth time and asked for a light starch. When I picked…read morethem up they were not starched at all. They said customers had complained that the starch was too heavy so they quit starching. I asked for a re-do and they did them over at no charge. I requested a light starch. They came back with an incredibly heavy starch, almost like paper.

Cleaner Concepts - laundryservices - Updated May 2026

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