I had an appointment scheduled for notary services and received both a confirmation and a reminder…read morethe morning of the appointment. When I arrived, the clerk told me the notary had been out sick for a few days. I was not notified of this, despite receiving a reminder to show up that same morning. I had rearranged my schedule for this appointment and then had to scramble to find another notary because the document was time-sensitive. This was very frustrating and unprofessional. I understand that emergencies happen, but continuing to send appointment reminders when the notary was unavailable wasted my time and created unnecessary stress for a time-sensitive matter.

I think this store may be under new ownership. The last few times I have been in, they really have…read moretheir act together. I have never had to wait in a long line and they are very efficient. I have just used the shipping and Amazon returns services, but they also offer PO boxes, mailing supplies, and printing services.

I've had to use a stand alone location to return a present and to send computer equipment back to…read morework. Each time it has been a very easy process. The first time I stopped in thinking I could pick up a box or envelope to package the return myself and drop it off in a bin but that's not how it went down. I asked the person at the counter if I needed specific packaging and she said no. If I had my own envelopes or box they would return it. Then we chatted about what might be appropriate sized packaging for a pair of men's jeans. She volunteered the information that printed labels could be sent to them and they would print it off and add it to the package. The second visit was to drop off the return. I had everything together and brought it in. I was asked if I wanted a receipt they accepted it in case there was an issue with the return. Sounded good to me! They scanned the package and handed me a slip. Fortunately the return was delivered and quickly processed by the seller so no need for the confirmation. I had a "tech refresh" at work last month and needed to send back my old laptop. Third visit in three months. Work said to use the box the new laptop arrived in to send back the old one. No problem! I packed everything up. Did I have a return slip or QR code? Um no, but I had the account number. Not a problem! She printed off a label for me after confirming the address, which coincidentally matched the account number address, and slapped it onto the box. The space itself also has a retail store for paper goods but I was all set on those items.

Handy. Needed to fax something, so I swung by. They were a little busy, and seemed a bit annoyed by…read morecustomers. But eventually one guy helped me, and was friendly and patient. Faxes are expensive- send online if possible. But, I was paying for convenience, and it was simple and quick. One stop shop for printing, packages, etc., so I'm sure I will be back someday.

THIS IS THE WORST UPS STORE ON THE PLANET...!!!…read more They don't want to be a UPS drop-off location. They only want to accept packages where THEY SELL YOU the label at their marked-up prices. Read the other reviews. The owner is rude, and he gives you S#IT if you bring in a package that already has a paid label. They LITERALLY refused to let me reprint a label I HAD ALREADY PAID FOR ON EBAY, saying that because they sell labels, it was a conflict of interest. A conflict of interest for WHO? Not for me! I'm the customer... Maybe it's a conflict with YOUR INTERESTS, because you want to sell me a label at marked-up, inflated prices. I'm pretty sure them refusing to accept my package violates their franchise agreement with UPS, but there are dozens of awful reviews for this locations, so apparently UPS Store doesn't care. DO NOT GIVE THEM YOUR BUSINES. WORST UPS STORE ON THE PLANET.

0 Star -- Absolutely Horrible Customer Service I honestly…read moredon't understand how this location is still operating with the way customers are treated. After dealing with this store multiple times, I can say that my experiences have been consistently awful. Every time I've gone in to simply drop off packages, I've been met with an attitude that is completely unacceptable for a customer-service business. The owner/rep has always been extremely rude, rolls eyes, argues, and acts like I'm inconveniencing them simply by walking through the door. On one occasion, I was actually told not to come back simply just dropping off packages that were already paid for. Let that sink in: you walk into a shipping store to drop off packages, and instead of being treated like a customer, you're treated like a problem. And after looking through the other 1-star reviews, I can see that my experience is far from unique. The complaints about rude, dismissive, and confrontational behavior are remarkably consistent. At some point, when this many customers are describing the same type of experience, you have to wonder whether the problem is the customers or the management. I've used UPS Stores all over Columbus and have never experienced this level of hostility over something as simple as dropping off a package.

I was halfway into my handicap parking spot at my apartment complex when a UPS van pulled around…read morethe garage and blocked my space. I honked and yelled that he was blocking my space. The driver got off the van with a shoebox sized package. He looked straight at me and said he would be back in a few minutes. Van 696897 with a punk for a driver just smirks at me . If I would have had a way to block him in he'd still be there.

Was supposed to get a 50 pound bag of salt delivered and the UPS driver left an EMPTY beat up box o…read moremy front porch.The driver absolutely had to know the box was empty

Staff are very helpful here. And they have a very nice assortment of office supplies including some…read moreoddball stuff. I was able to find a counterfeit ID/money detection lamp here!

The woman working the print center today was very nice. She did her work very quickly and seemed…read morehappy to help.

Notary One provided expert service, at an affordable price, all while arriving exactly on time. In…read moreaddition to our particular notary requirement, they described our next steps which we did not know. We highly recommend Notary One and will call upon them in the future. Proud to support their Veteran Owned Business. TRC Powell, Ohio

I highly recommend Notary One! Very quick response time from Roger and he met with me on short…read morenotice. Extremely knowledgeable and pleasant to work with.

I had an excellent experience at the FedEx location on Olentangy River Road in Columbus. Ashraf,…read morethe Assistant Manager, went above and beyond to provide outstanding customer service. He was professional, knowledgeable, patient, and genuinely cared about making sure my needs were met. It is rare to find someone who takes such pride in their work and treats customers with kindness and respect. Ashraf made the entire process smooth and stress-free, and his positive attitude left a lasting impression. Because of his exceptional service, I will gladly return to this location for my future shipping and printing needs. Thank you, Ashraf, for representing FedEx so well!

Not a fan at all of FedEx's delivery services, but pretty much every time I've gone to their print…read moreshops, I have had a good experience. Including this one. It's smaller than most of them, and a bit awkward to get into and out of with any traffic at all. So be careful. I did some self-serve printing and copying, but had trouble getting one thing to print. They helped me out. Print quality is good, speed was good, prices are decent. This is handy, probably especially for people on campus.

If you haven't used this UPS store in the past year, the poor reviews come from 2014 or earlier…read more The business has been running very smoothly under the previous ownership of Javier Ramos for several years and in the past month by the new owner. I have a mailbox which I can access 24-7 and have used scanning and document shredding in the past. All services are cost effective and less than scanning at the regular office supply stores. On February 26, 2025, the staff assisted me with my first international shipping project. It went so smoothly and I received an explanation of every detail as my 5 boxes of 250# journals were being prepared to be sent to Dublin Ireland. I recommend to everyone the friendly and efficient staff, great location/parking, and reasonable cost. Sharon F.

The store manager/owner, Gopal, picked up a set of 8 glasses to ship to me from an auction house,…read morethen proceeded to try to charge me $170 for shipping for a small set of 8 glasses. I use Pirate Ship and could see that the actual shipping charges were in the range of $29. While I was more than willing to pay for pickup, pack + ship to the tune of $50, ($79 all in). But $170 to ship 8 glasses? No. When I asked for a reasonable amount, or if I could print my own label to use, Gopal hung up on me. He then BROKE the items before returning them to the auction house. The Auction house was kind enough to send me what was left of the glasses and refund me. I don't recommend this UPS store. I'm filing a complaint with Corporate UPS. Absolutely unprofessional charges and childish behaviour. They could have just worked with me, but no, I asked for the return to the auction house, and then they BROKE my items out of spite. Not only did you lose a customer, but you've earned a crappy social media review, a complaint to corporate AND you've lost an entire auction house that will no longer use this store.