I sent via email a 2 page letter double-sided in color 30 copies. I followed up with a phone call…read moreto make sure they received it & to see if they had any questions. They had none. When I went to pick up my letter, it was 3 pages long with the third page having only the footer with nonprofit organization mailing address. When I asked why 3 pages, the employee quickly and rudely said, well that's what you sent. I asked why would I do that? It's clearly a mistake. She didn't care. She should not be working in customer service. I have printed several projects there but never again.

VERY RUDE employee Misty! I literally, came in on 6/29/24 at 9am to return an Amazon purchase, and…read moreI say good morning, and Misty tells me to put the box on the scale twice, I just left the box on the counter (not my job,) she then snatches the box and hands me my receipt. I tell Misty to have a great morning as I walk out! I get having a bad day, but the store just opened! Employees have to do better with customer service, that encounter was unnecessary! I've never had this experience at this location, I come here often, and I am always greeted with kindness!

Avoid this place. Just went for 2nd time and I remember quickly why I told myself never to come…read moreback. They nickel and dime on you everything. Then after they charge you $2 to print a fed ex label will sell you stamps because they don't do transactions less than $5.

It's a weird place. One of the few places where you have a good chance to find a notary on a…read moreSaturday, but leaves you wishing there were better alternatives. This is the only place I've been told to take an oath as part of the notarization process--not as a notary, but as needing a form notarized. He said not to put the envelope in the mail box outside and put it in his mailer carton. I hope it went, but it was such an off experience. Several years ago I'd had to take a package to be shipped back to my company via a provided fed ex label and I got major creepy vibes, so I was not thrilled to have to use his notary services. I've been sure it's just me because he's clearly an immigrant, but after reading a whole bunch of reviews, I don't think it's just that. I think dude is strange.

They are THE BEST! Always friendly and helpful. Attentive,…read moreproblem solving, patient and kind. Best UPS store around.

Quick and efficient with an Amazon return. The gent behind the counter was fast and I was on my…read moreway, receipt in hand. That works for me. The store is practicing their COVID protocols with markings on the floor for where to stand and masks required for all. [Review 13857 overall, 1179 of 2020, number 2547 in North Carolina.]

The gentleman Ahmed and his wife Dimple are always so friendly and helpful. Yesterday, I was in…read moreand out in less than 10 mins. I sent a package via FedEx, had copies made, and something notarized. Ahmed even gave me an extra plastic covering for my paperwork since it was raining. I have been there several times, and it is always great service!

Would give zero stars if possible Needed to mail a 8in x…read more10in back to Amazon The girl said there's a $1 charge to tape my preprinted to the box I told her I was on my motorcycle and has no cash Asked her to do me a 1 time favor She refused Very rude girl and not dressed as an employee Should be I have stopped 2 of my business from out printing reorders at this location. Wow. Just wow

Customer service A+ / Convenience A+ The gentleman there is…read morealways very helpful. I was there this morning (did not buy anything). He was very pleasant weighed my mail and told me how many stamps I needed to mail my cards. No questions asked. I love that !!!!! True customer!!!! I am!!!

Terrible service. I paid for shipping with tracking, and I was shocked when after paying, I was…read moretold that my tracking number would be emailedb to me. I asked if I could get it then, but I was told no, it would be emailed that night or the next morning. I called multiple times when I hadn't received it the next afternoon. It took over 24 hours to receive my tracking number, and then, after I had received one as a result of my email contact, I received another email the next day asking who I had sent my package to so they could send me my tracking number. Confusing, right? I emailed back and said that I thought they already gave me my tracking number. I never received an apology or follow up after that mess. I will never ever use this "business" again.

The service is great here and the staff is very, very efficient. My issue was that I was sending…read moreout a medium size envelope. The envelope was going to Utah, no insurance and sent 'snail mail' ground. The woman quoted a price of $15.00. She said 'prices have gone up'. I almost fell to the ground as the content of the envelope was probably less than the cost of sending it. I declined and left, went to the post office down the road and mailed it for $1.77. I understand they 'jack' their prices up for the convenience, but really???? Something seems a little fishy here at this location. This transaction took place AFTER the holiday rush.

I am writing to report a concern regarding the service at one of your locations:…read moreThe UPS Store #6144, 9935 Rea Rd D, Charlotte, NC 28277. On July 17, 2025, I visited this store to print a document. Instead of using an official UPS system or secure platform, the staff asked me to send the document to a Gmail account: store6144@gmail.com. Additionally, I was charged a $2.95 "File Access Fee" just for retrieving the document from the email. This raises serious concerns about privacy and data protection: * Does UPS authorize its franchise locations to use Gmail accounts to handle customer documents? * What protections are in place for customers' information when documents are sent to and accessed through a third-party email service? As a customer, I expect higher standards and stronger safeguards when handling personal or sensitive documents. I respectfully request that UPS investigate this practice and clarify its policies regarding secure document handling at franchised locations.

Good luck with an Amazon return it's hit or miss if they're ever processing those not sure why…read moreAmazon ever signed up with UPS or any of these other locations like staples that also when you go into return something they say they can't process Amazon returns

The worker in this photo was the rudest not only UPS worker, but worker I have ever come across…read more She was very unhelpful and treated me as though I was stupid when her card machine was not working. She also provided a stern attitude upon arrival as well as her coworker. She was upset when I asked her to restate what she had previously said. After this experience, I will not be going to this UPS again. Congratulations on losing a paying customer.

I love this whole foods! The staff is so amazing. I come here all the time as I live in the area…read more Today, I looked in the bakery area for a gluten free cake that they usually have but one of their coolers are out of order. I looked in the regular section and while I was looking, Noelle introduced herself and asked if she could help me find anything. I asked if they had the gluten free cake and she went to the back and brought me some options that they had. She was so kind and thoughtful to take the time to look for me even though they were close to closing. Customer service like this is why I choose to come to Whole Foods rather than a different store, even though the prices are kinda steep. Thank you Noelle!!! Also I wish they put carrots in their vegetable sushi, that would be the best thing ever.

After 4 years, time for an update. I've been to all the…read moreWFM's in the CLT market. They are all essentially the same. The one Uptown is a bit smaller . The one at SouthPark is about the same size but more of a challenge to get in/out of since it's in the midst of the SouthPark traffic. I was tasked with the purchase of the Christmas Turkey. My mission: to find a fresh NOT frozen whole turkey, about 12 pounds, won't expire before 12/25, organic and NOT a Butterball brand. A challenging mission you might say but I felt like I was up to it. The Thanksgiving birds where purchased at the Peach Stand in Fort Mill. We got two of them and they were exceptional, two birds easily fed 30 hungry people. Sadly, they had only the frozen ones that were left over from Thanksgiving. After several google searches and calling around, I ended up here. There must have been about a 1/2 dozens birds that all fit the bill though most of them were more in the 13 to 15 pound range. Size matters here because it's going in a deep fry cooker over propane with limited capacity. I took some photos and reviewed it with the Chef and got a 'thumbs up AND a 'smiley face' emoji. The countdown to Christmas is on!