Not to sure why the rating is so low. I have no problems, customer service is very good. 5 stars…read morefor me

I went into attempt to send something overnight, which he told me wasn't a possibility and that was…read morefine. I was prepared for Monday. The whole time I felt rushed, he would say things to me like well. You're gonna have to use our packaging and then just stare at me until I asked a question instead of just explaining it he was in a very bad mood. His energy was extremely negative. I've been in this location a couple other times and he's always been very quick moving, but never this brash and unhelpful.

Service was 5 star -- the young woman was very friendly, helpful and so efficient in spite of the…read moreMonday morning crowd!!

FedEx Charged me a surcharge for a package that I weighed and measured myself and charged my…read moreaccount without my permission. I will never use FedEx again!!! Beware of deceptive tactics, Dissatisfied, Dr Alan Jones

This UPS location is the best. Very kind and helpful with shipping pre-paid labels and estimate…read morerequests. Highly recommend Dom - best employee at any UPS Store I've ever gone to.

This new location offers notary, shipping, printing and returns. Much needed in the area. The…read moreAmazon returns were easy and the staff is well trained and knowledgeable in the return process set by Amazon.

In the age of getting stuff delivered, it's amazing that Staples still goes. But here it is, buried…read moreway in the back of the Promenade on Providence shopping center. All the office supplies you could possibly need from paper to paper clips to desks to printer ink. I did not have a specific shopping list when I popped in, taking the time to browse and maybe something would remind me that I needed to restock. The "clearance" area at the back was very helpful and I did find that I needed a USB fan from there. Not a big purchase but hey, it's something. [Review 91 of 2025 - 4063 in North Carolina - 23659 overall]

Went to upload n print two sets of documents but only one of two printers were working. A person…read morewas before me n she just stood in front of the only printer working. ‍ I found out when it was my turn that u had to put in your credit card info n they'll email your printing code. That was the day Verizon had issues in the cloud. ‍ Didn't get that email so I asked the printing rep n she helped me print them behind her counter on a laser printer which was probably more costly. Only later that night got go a code email! Should've gone to CVS.

To obtain postal box, to many segments to complete instead of consolidating the process…read more Convenient for individual relocating. Notification of pending charges improved but initially cumbersome Monthly fee should be lowered to keep existing customers

Dropped off a package and forgot that I needed tape and they were so nice and just offered to tape…read morethe box for me!

I stopped by to check the status of my lost package. Before I went to this location, I called…read morecustomer service. They told me to check this store to see if my package was there. However, I encountered a very rude elderly lady at customer service. She didn't even want to check my tracking number and seemed unhappy with her job. She repeatedly said the package wasn't there before even using my tracking number. If you are not happy with your job, find something else that suits your attitude towards customers better.

The ladies at the front are so rude . They act like they don't want to be there at all. You can't…read moreeven understand what they say because they mumble. Have more respect in your job and yourself and just be pleasant . act like you want to be there! Granted I just drop off or need a receipt for a package , makes me not want to use that location . Just unpleasant .

I went to FedEx on 1640 Sardis Rd, Charlotte NC.never been to FedEx,had to print info from…read morephone.Their where 2 black women, around 4pm.Would not show me how to do it,after I ask them 3 times.they rude an prejudice,I never go back.

I had my wedding invitations created at this UPS. Amanda helped me every step of the way and…read moreensured the invites were to my liking. Amazing customer service all around! This location is my go to because of that and because of her. Super easy to contact as well and we're quick to respond. Thanks again!!

Thank you so much to Sean for his great customer service! This location is always quick and…read moreefficient. Happy customer here!

Rarely order anything offline because I don't care to deal with returning products. However, if I…read moredo order online and have to return, I will always try to return at UPS. Quick, easy and no need for packaging.