Great staff, great location, and amazing service! The team was friendly, efficient, and made the entire experience quick and easy. Highly recommend! read more

I went to FedEx on 1640 Sardis Rd, Charlotte NC.never been to FedEx,had to print info from phone.Their where 2 black women, around 4pm.Would not show me how to do it,after I ask them 3 times.they rude an prejudice,I never go back. read more

I had my wedding invitations created at this UPS. Amanda helped me every step of the way and ensured the invites were to my liking. Amazing customer service all around! This location is my go to because of that and because of her. Super easy to contact as well and we're quick to respond. Thanks again!! read more

Great customer service! I have ordered business cards here twice this year, and each time, the image I send in doesn't fit properly and they have to email or call me back to ask how I'd like them to proceed. They are always so patient and work with me to make sure my cards come out just as I envision them! They've had to manipulate, resize, reposition the images I send, because somehow....even though it's only ONE LOGO, I always manage to send in a crummy rendition or low res file to these poor people. ‍ Just to really make it fun, this time around, I show up 30 minutes before they close just to make a "quick stop" to pick up my order of 100 cards. I go to pay, review the cards, and the image is one of the botched versions I'd sent in. Also, the front was a lighter grey than the previous style and looked washed out. It didn't look great and I was super disappointed because I needed the cards for the next day, but simply could NOT use the cards as they were. Renatta took the time to listen to my concerns, search thru the email with me to find the proper image and darken the front of the card. Even though they were now 15 to closing and had many more customers pouring in, this lady took the time to reprint and cut my 100 cards so I would have them for my event. This meant so much to me and this is one of the reasons I will keep coming back to this location. Thanks so much y'all!! read more

Avoid this UPS Store location. I sold a 27" Apple iMac on eBay and took it to this store for packaging and shipping last November. I paid them to do it since I figured they were the experts and that the computer would arrive safe to it's destination. It didn't. What did happen is that the packaging was stamped "fragile" and the computer was heavily damaged upon arrival. Their packaging was woeful and the buyer demanded a refund. The UPS store issued a refund for the cost of the packaging and shipping - nothing more. The buyer of the computer was then instructed by eBay to return the computer to me and they refunded him for the entire purchase. So for 11 months, I have been waiting for my computer to return to no avail. It turns out that somehow, the computer was sent back to the UPS store - who rejected the package so it went back the Buyer then...well no one knows where it went because it never made it to "Lost and Found". I have asked repeatedly for a refund and the latest is that no further refund is coming. Instead, they attempted to mislead me by saying that UPS collects all damage claim items (a quick call to UPS verified that wasn't at all true). In the end, I'm the big loser here. The Buyer received his money back courtesy of eBay and this UPS Store has no interest in making things right. Don't be a big loser - don't ship here. I certainly will not ever again. read more

The UPS Store - I hired this UPS Store location to pack and ship this computer. The packaging was inadequate and the computer was damaged - Printing Services Near Me - Matthews, North Carolina

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These store is spot on. Anything i need .. whether it's shipping or using their computers. I mostly use it as a faster way to print documents. All the employees are knowledgeable, helpful and needy.. read more

And if the friendly, efficient, professional UPS in Cotswold is the wrong way for you, there's another UPS that is friendly and professional over in Sycamore Commons in Matthews next to the McCalisters in the Costco/Lowes shopping area. Go there instead instead of the Monroe-road-monsters. read more

While I use this store primarily for business to drop off packages every week, they are always helpful and accommodating. They are patient and polite with everyone. Whenever I have a different package than normal, they try to help me find the best way to ship it. Great staff. read more

Store associate was friendly and fast, returned two large boxes of book shelves . The packages are original packages so there wasn't much for the ups site to do but customer service was good . read more

The UPS Store - Printing Services Near Me - Matthews, North Carolina

Amazing, friendly service and the gentleman who helped us took his time and was very patient. Highly recommend using their services.

My experience at the UPS store on Monroe Road in Matthews NC was absolutely superb. Renette was amazing, patient, kind and went out of her way to make sure everything I was shipping was shipping correctly. Renette had such a beautiful spirit and I recommend anyone who goes to this store to ask for her if you want to smile and encounter a great person. Thanks Rochell and Mack read more

This is my neighborhood UPS store but the USPS is closer and easier for me to get to, however I drive right past the post office and straight to this UPS store every time I need to send a package. They ALWAYS go above and beyond to create a friendly atmosphere, ensure my packages arrive safely and at the best price possible. I truly appreciate all the extra effort. read more

This is the best UPS Store I have ever done business with. I always feel like they appreciate my business and they take care of me so well. I have used this store for many services - shipping, banners, printing, U.S. mail, notary, etc. I feel like they are an extension of my business and they have never let me down. I love going in to see them because they are so genuinely kind, courteous and professional. I have send many people to this store because of their exceptional service and expertise. I would be lost without them. read more

By far the best UPS store franchise I have ever been to. I frequently use this store on trips to and from Matthews. The owner and employees have always been helpful - the prices fair. I will continue to use this store when in the Area. read more

For years and years I have been depending on this UPS Store on Monroe Road just a hop and a skip from Sardis Rd. North. At first it was convenience and more and more I depended on them to print brochures for my real estate business,"CondoCanDo®" and "The Real Estate Lady®", and then to make copies of transactions into bound books for buyers and for sellers, then when my PC was down, to receive faxes and then when my fax was down they were my fax, to copy maps and make them larger, to print cards and cut them perfectly, to go through thousands of emails and find the copies I needed, to punch holes in my community binders, to wrap and mail gifts to buyers or sellers or nieces and nephews. I just run in, say this is what I want and they do it right every time. My support team on the job all the time and I feel as though I am the only one because they treat me as though I am. Makes me happy! read more

The UPS Store - The secret to finsihing all of your projects on time is this competent staff at The UPS Store on Monroe Rd. How do I know? For years, YES! - Printing Services Near Me - Matthews, North Carolina

Thanks to everyone at my favorite UPS Store in town!!! Thanks for always going the extra mile for your customers. Ward Mullis read more

I've been coming to this location for over 5 years. The owner is always there and very attentive. Fast service and friendly customer service. Reasonably priced and always have coupons. read more