Service was 5 star -- the young woman was very friendly, helpful and so efficient in spite of the…read moreMonday morning crowd!!

I have been there about a handful of times. My last visit was great. Service is good. Easy to…read moreprint. Customer service is good. Good value for printing. I have printed business cards, documents to send overseas, and shipped documents overseas. All transactions have been smooth and easy.

Customer service A+ / Convenience A+ The gentleman there is…read morealways very helpful. I was there this morning (did not buy anything). He was very pleasant weighed my mail and told me how many stamps I needed to mail my cards. No questions asked. I love that !!!!! True customer!!!! I am!!!

Terrible service. I paid for shipping with tracking, and I was shocked when after paying, I was…read moretold that my tracking number would be emailedb to me. I asked if I could get it then, but I was told no, it would be emailed that night or the next morning. I called multiple times when I hadn't received it the next afternoon. It took over 24 hours to receive my tracking number, and then, after I had received one as a result of my email contact, I received another email the next day asking who I had sent my package to so they could send me my tracking number. Confusing, right? I emailed back and said that I thought they already gave me my tracking number. I never received an apology or follow up after that mess. I will never ever use this "business" again.

Avoid this place. Just went for 2nd time and I remember quickly why I told myself never to come…read moreback. They nickel and dime on you everything. Then after they charge you $2 to print a fed ex label will sell you stamps because they don't do transactions less than $5.

It's a weird place. One of the few places where you have a good chance to find a notary on a…read moreSaturday, but leaves you wishing there were better alternatives. This is the only place I've been told to take an oath as part of the notarization process--not as a notary, but as needing a form notarized. He said not to put the envelope in the mail box outside and put it in his mailer carton. I hope it went, but it was such an off experience. Several years ago I'd had to take a package to be shipped back to my company via a provided fed ex label and I got major creepy vibes, so I was not thrilled to have to use his notary services. I've been sure it's just me because he's clearly an immigrant, but after reading a whole bunch of reviews, I don't think it's just that. I think dude is strange.

The gentleman Ahmed and his wife Dimple are always so friendly and helpful. Yesterday, I was in…read moreand out in less than 10 mins. I sent a package via FedEx, had copies made, and something notarized. Ahmed even gave me an extra plastic covering for my paperwork since it was raining. I have been there several times, and it is always great service!

Would give zero stars if possible Needed to mail a 8in x…read more10in back to Amazon The girl said there's a $1 charge to tape my preprinted to the box I told her I was on my motorcycle and has no cash Asked her to do me a 1 time favor She refused Very rude girl and not dressed as an employee Should be I have stopped 2 of my business from out printing reorders at this location. Wow. Just wow

I went to FedEx on 1640 Sardis Rd, Charlotte NC.never been to FedEx,had to print info from…read morephone.Their where 2 black women, around 4pm.Would not show me how to do it,after I ask them 3 times.they rude an prejudice,I never go back.

I had my wedding invitations created at this UPS. Amanda helped me every step of the way and…read moreensured the invites were to my liking. Amazing customer service all around! This location is my go to because of that and because of her. Super easy to contact as well and we're quick to respond. Thanks again!!

I don't think I've reviewed a 'UPS' per se before, but after locating this adjacent to the COSTCO…read moreand needing to drop off an Amazon return, I have nothing but a 5-Star review to leave. Recommend: Absolutely based on my experience. Opened door, instantly greeted, surprised by the sheer amount of office 'things' you could do here, from printing MAPS to packaging and scanning. I do NOT see UPS stores this nice anywhere in Tucson, AZ or this well suited to handle professional services. Quickly communicated with by the Staff, took my product, thanked me for stopping in and with a smile, wished me a great day! I don't know if there has been a management changeover from reading all the 1-Star reviews (since 2021) but I saw no indications of substandard service on my visit.

Rudest ups guy in the area. I frequently go to ups stores around town and this guy was by far the…read morelead cooperative and helpful when it came to me unloading my packages. There were three employees doing nothing and the man was still very rude. Edit: thanks for the response, but I do not work at ups. there's never a reason to treat a customer with disrespect like you did. All you had to do was ask nicely and I would have done what you asked. But what you did was say "that's not helpful " and then you got mad when I put the boxes on the wrong side? How would I as a customer possibly know what to do in your store. Every other ups is glad to receive the business and they do it with a nice greeting and willingness to help. Again a little courtesy goes a long way. I have never had any issues with any other ups or mail service, and I drop off many packages weekly so perhaps take this as constructive criticism and improve your attitude.

I stop in here because not only is it super convenient, but service is quick and easy! Is there an…read moreupcharge to ship? Yes but if you're looking for friendly neighborhood service and an in and out option, this is your spot! For a few extra dollars, they greet me with a smile and I am able to accomplish so much! Well worth a check in!!

Make sure to call ahead to see if all services are available. Their website explicitly mentions…read morethat notary services are open on Saturday for the convenience of their customers, but when I arrived I was told there wouldn't be a notary there until Monday. 2 stars because the guy running the counter was pretty great.

Several months ago I was advised that an Amazon package addressed to my home was redirected here as…read morea result of what the folks at UPS could only explain as a "computer glitch". I didn't know those things still existed. Anyways, I felt a little awkward walking in preparing to make this odd inquiry, but felt some comfort when I realized I was in a rather cozy small business environment. In my experience, folks in those places are usually friendly and willing to go out of their way to help. I was actually starting to think I'd found a replacement for the UPS store around the corner that felt more like a post office. It would also save me the drive to the print shop I go to regularly in south end. Wow, maybe this all happened for a reason I thought...what a great find! Boy was I wrong. Before I even finished explaining my situation the man behind the counter threw his arms up, turned his back to me and walked towards the back of the store (I guess that's where they keep the packages). He then proceeded to yell to me (from the back of the store) that he didn't have any packages for me in a tone that conveyed to me in a rather unmistakable way that he did not approve of the reason for my presence in his store, and that I was an unwanted distraction. So much for that small business warm and fuzzy. I can only speculate as to why my request was viewed as such a nuisance, but it's worth noting that they provide a good deal of printing and mailbox services, all of which fetch a decent price compared to my "free" request. I've had plenty of good reasons to pay for their services since, but I will never set foot inside that storefront again. I never did track that package down either.

The service is great here and the staff is very, very efficient. My issue was that I was sending…read moreout a medium size envelope. The envelope was going to Utah, no insurance and sent 'snail mail' ground. The woman quoted a price of $15.00. She said 'prices have gone up'. I almost fell to the ground as the content of the envelope was probably less than the cost of sending it. I declined and left, went to the post office down the road and mailed it for $1.77. I understand they 'jack' their prices up for the convenience, but really???? Something seems a little fishy here at this location. This transaction took place AFTER the holiday rush.

I am writing to report a concern regarding the service at one of your locations:…read moreThe UPS Store #6144, 9935 Rea Rd D, Charlotte, NC 28277. On July 17, 2025, I visited this store to print a document. Instead of using an official UPS system or secure platform, the staff asked me to send the document to a Gmail account: store6144@gmail.com. Additionally, I was charged a $2.95 "File Access Fee" just for retrieving the document from the email. This raises serious concerns about privacy and data protection: * Does UPS authorize its franchise locations to use Gmail accounts to handle customer documents? * What protections are in place for customers' information when documents are sent to and accessed through a third-party email service? As a customer, I expect higher standards and stronger safeguards when handling personal or sensitive documents. I respectfully request that UPS investigate this practice and clarify its policies regarding secure document handling at franchised locations.